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Number of
flashes
Action
Cause
Fault
5
The appliance
switches off.
Fractured line at the
power rotary switch
Contact the authorised Customer
Service agent.
6
The appliance
continues to oper
ate at reduced
power in clocked
operation.
Elevated internal tem
perature
Ambient temperature too high.
Clean air filter.
Check circulation of intake and ex
haust air.
7
The appliance
switches off.
Sensor faulty.
Contact the authorised Customer
Service agent.
8
The appliance
switches off.
Mains phase failure
Check phases. Contact the autho
rised Customer Service agent.
10
The appliance
switches off.
No connection to the
generator.
Contact the authorised Customer
Service agent.
11
The appliance
switches off.
Hardware initialisation
fault.
Wait - the appliance updates itself au
tomatically every 30 seconds.
12
The appliance
switches off.
Mains current measure
ment fault
Have the mains connections checked
by a qualified electrician or an autho
rised Customer Service agent.
13
The appliance
switches off.
Fault caused by mains
voltage being too high
or too low
Have the mains connections checked
by a qualified electrician or an autho
rised Customer Service agent.
14
The appliance
switches off.
Fault with PSU voltage
being too high or too
low
Have the mains connections checked
by a qualified electrician or an autho
rised Customer Service agent.
15
Empty plate pro
tection
Empty cookware
Switch off appliance and wait until
cook top has cooled down.
Mains supply fault or
temperature sensor
faulty.
Turn off master switch before appli
ance and switch back on again after
a few minutes.
If the fault continues to occur, contact
the authorised Customer Service.