en
31 / 80
7.
Faults and fault rectification
Check any faults in the appliance against the following table:
Fault
Possible cause
Action
The green indica
tor light does not
illuminate after
switching on.
Main switch before appliance
not turned on.
Turn on main switch.
There is no power supply at all.
Inform the power supply company.
Mains fuse has tripped.
Possible faults on the appliance must be
checked by an authorised Customer Ser
vice agent. Reset the circuit breaker.
A phase is missing in the power
supply.
Have any faults in the mains wiring
checked by an approved electrician. Re
set the circuit breaker.
The cookware
does not get hot.
The cookware
‒ is not suitable for induction
ranges,
‒ is not positioned centrally on
the cooking zone,
‒ is less than 12 cms in diam
eter.
Use cookware suitable for induction
ranges.
Contact the authorized Customer Service
if the fault recurs.
Insufficient heating
performance or
the appliance
switches off.
The induction field coil has be
come too hot.
The generator has reduced the
power because
‒ an empty pan or pot has
been heated,
‒ air circulation is obstructed,
‒ the ambient temperature is
too high, or
‒ a pot that has been over
heated and hence damaged
is being used.
Poor quality of pot! Use cookware suitable
for induction ranges.
Clean the air filter. Check air vents on the
appliance. The air vents must not be cov
ered or allowed to get dirty.
No hot air must be sucked in. The ambi
ent temperature must not exceed
40
°
C / 110
°
F.
If the cookware has been damaged by
overheating and the pot or pan base has
come away from the core, the heat can no
longer be transferred into the cookware
and hence the food quickly enough. The
appliance overheating protection switches
the appliance off. Dispose of the cook
ware that has been damaged by overheat
ing.
The appliance
switches off.
Temperature in generator too
high.
Clean the air filter.
Check circulation of intake and exhaust
air.
Have the air routing on the generator
checked by an authorised Customer Ser
vice agent.
Cooking hob heats
continuously at
maximum power.
Operating element defective
Contact an authorized customer service.
