Tel: 886.909 602 109 Email: [email protected]
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Contacts:
Service Tel:
886.909 602 109
Website:
Email:
Address:
No. 367 Fuxing N Road, Taipei 105, Taiwan (R.O.C.)
All instruments supplied by us pass inspection by the Quality and Safety Department of the company, and they
are guaranteed for 36 months from the date of delivery and maintained for a long time. During the warranty period,
the instrument will be repaired free of charge if its failure is caused for non-human causes. If the warranty period
expires, the instrument repair will be charged according to the repair cost. Depending on different failures of the
instrument, the problems you have encountered will be solved in different ways including answering by telephone
or on-site repair.
In addition, please contact us in time in the case of the instrument failure. We will provide you with the help you
need and, if necessary, you may return it to the factory for repair. The user is strictly forbidden to disassemble the
instrument to avoid damages to internal circuits and components due to improper operation.
!
WARNING
We shall not be held responsible for any damage to the instrument or personal injury
caused by improper operation or rule-breaking operations!
4.3 Repair Methods
Please contact us by phone or email when your S3302 incurs an unsolvable problem. If the instrument has to be
repaired, please pack it according to the following steps:
(1)
Write a hard copy of file describing the failure phenomenon of this instrument and put it into the
packing box with the SpectrumAnalyzer.
(2)
Use the original packaging materials to pack the instrument properly to minimize damage.
(3)
Place pads properly in the four corners of the external packaging before the instrument is put into
the external packaging;
(4)
Seal the external packaging with adhesive tape and secure it with nylon tape;
(5)
Mark “Fragile! No touch! Handle with Care” on the packing case.
(6)
Ship this instrument as a precision instrument, and keep a copy of all the shipping documents.
