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7. Maintenance, warranty
and service.
7.1. Maintenance of the battery.
•
Pay attention to the safety instructions regarding battery and
the stated in section 1.2.3.3
•
The equipment from
SPS.ADVANCE RT
series only requires
a minimum maintenance. The used battery in the standard
models is lead acid, sealed, VRLA and maintenance free.
These models require a minimum of reparations. The only re-
quirement is to charge the UPS regularly, in order to prolong
the battery lifetime. Meanwhile, it is connected to the power
supply, never mind if the UPS is ON or OFF, it will keep the
batteries charged.
•
The UPS has to be charged once, every 4 or 6 months if it
has not been used for long time.
•
In hot areas, battery has to be charged every 2 months. The
charging time has to be 12 hours as minimum.
•
Under normal conditions, the battery lifetime is from 3 to 5
years 25º C. In case that the battery was not in good condi-
tions, it has to be replaced before. This replacement has to
be done by qualified staff.
•
Always replace them with the same quantity and type.
•
Do not replace one battery only. All batteries have to be re-
placed at the same time and following the instructions of the
manufacturer.
•
Usually, the batteries should be charged and discharged
every 4 or 6 months. The charging would be started after a
UPS shutdown due to a low battery (discharging). Charging
time for standard UPS should be 12 hours as minimum.
7.1.1. Notes for installing and replacing
the batteries.
•
If it is needed to replace the connection of any wire, purchase
original parts through authorised distributors or service cen-
tres in order to avoid overheating or sparks with risk of fire
because the size could not be enough.
•
Do not short the + and - poles of the batteries, there is risk of
fire or electrocution.
•
Be sure that there is no voltage before touching the batteries.
Battery circuit is not isolated from the input circuit. Hazardous
voltages can be found between the battery and earth termi-
nals.
•
Even with the input circuit breaker switch from protection
panel is turned off, the internal parts of the UPS are still con-
nected to the batteries, so there are hazardous voltages in-
side.
Therefore, before doing any reparation or maintenance task,
the internal battery fuses and/or the interlink connections be-
tween them and the UPS, have to be removed.
•
Batteries have hazardous voltages. The battery main-
tenance and replacement have to be done by qualified
personnel and familiarised with them. Nobody else can ma-
nipulate them.
7.2. UPS Trouble Shooting guide.
If the UPS doesn't work properly, check the information given
by the LCD of the control panel, according to the models and
power of the equipment. Try to solve the problem by means
of the established steps in the tables 11 and 12. In case the
problem persists, consult with our Service and Technical Sup-
port S.T.S..
When it is needed to contact with our Service and Technical Sup-
port S.T.S. , provide the following information:
•
UPS model and serial number.
•
Date when the problem occurred.
•
Complete description of the problem, including the informa-
tion given by the LCD panel and the status of the alarms.
•
Power supply condition, type of load and the level connected
to the UPS, ambient temperature, cooling conditions.
•
Information of the batteries (capacity and battery quantity), if
the equipment is (B0) or (B1) -with external batteries-.
•
Other informations that you may think that they are important.
7.2.1. FAQ. Acoustic alarms.
Acoustic alarm
Possible cause
Solution
Beep every 4 seconds.
The equipment is on battery mode
Check the input voltage and/or the power cord is connected to the AC
wall outlet.
Beep every second with LCD from control
panel with "BATL" indication.
Low battery voltage.
Save the taks in process and shutdown the load/s and the UPS.
Beep every second with LCD from control
panel with "OVLD" indication.
Overload at the output.
Check the load level connected at the output and proceed to remove
the exceeded one, keeping in mind the critical loads.
LCD panel is still on red colour
UPS fault.
Consult with the S.T.S..
Tabla 11.
Acoustic alarms.
Содержание SPS.ADVANCE RT series
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