
26
c. You must evidence the date of purchase by retaining the original invoice from the dealer.
Without such evidence the Company reserves the right to reject any such claims under
the terms of this Warranty.
d. Within 15 days of purchase of the equipment the Warranty card is accurately completed
and returned to the Company.
e. Within 30 days of discovery of a defect giving rise to liability under paragraph
1 above you give notice thereof in writing to the Company.
f. Provided the pump has not been altered, tampered with, modified or transformed
in any way.
3 The Warranty periods
The Warranty periods referred to in paragraph 1 above are as follows:
a. i. CT FORCE (UK only) products manufactured by the Company 5 years from date of
purchase provided the warranty card is completed and returned to the Company
within 15 days of purchase. (Pumps purchased prior to 1st November 2015 come
with 3 years warranty).
ii. CT FORCE (ROI only) products manufactured by the Company 5 years from date
of purchase provided the warranty card is completed and returned to the Company
within 15 days of purchase. (Pumps purchased prior to 1st January 2016 come with
2 years warranty).
iii. CT Xtra & CT Bathroom (UK & ROI) products manufactured by the Company 2 years
from date of purchase provided the warranty card is completed and returned to the
Company within 15 days of purchase.
iv. Where the PumpWise helpline has been contacted, and the recommendations
implemented, the warranty periods detailed in points 3.a.i. and 3.a.iii. will be
extended by 2 years for the CT FORCE pump range to 5 years total (UK only), and by
1 year for the CT Xtra and CT Bathroom pump ranges to 3 years total (UK only).
b. Products supplied by the company, but are not of the company’s manufacture come with
30 day warranty from date of purchase. Anti-Vibration Couplers (hoses) come with 1
year from date of purchase.
c. The warranty period in respect of any product repaired or replaced under the warranty
shall be part of the above period(s) which remain unexpired.
d. In the event of a claim for repairs or replacement being made under the terms of this
Warranty, a visit from a Salamander service engineer may be necessary. Engineer visits
are not covered under/part of the warranty agreement. In circumstances where in the
opinion of the Company the defect has not been caused by the Company’s materials or
workmanship then the Company reserves the right to charge the claimant at its current
hourly rates and list prices in respect of any service engineer’s time and replacement of
any parts. Please speak to our Technical Support team for further details and confirmation
of costs. Be advised in order for the pump to be assessed by an onsite engineer the pump
must remain insitu.
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