SAKURA SE-3250B
16
WARNING CODE DISPLAY AND INSPECTION
SPECIFIC FAULTS AND SOLUTIONS
Fault phenomenon
Cause
Want to do
No electricity
1. The power cord is not plugged
2. Socket and lead are damaged
3. No electricity in the socket
Check and solve
Can not turn on the unit after
plug in.
1. There is water on the surface. Remove the water
During the operation, the
heating stops suddenly
1. The surrounding temperature
is too high
2. The suction and exhaust vents
are blocked
3. The timer is set.
4. The unit is used over 2 hours.
1. Move the unit to low
temperature place to use.
2. Remove the obstruction.
3. Normal
4. Normal
The unit is power on, but
heating is not started.
1. The unit is in booking status.
2. Power board damaged.
3. High temperature of the hob.
1. Normal
2. Send the unit to maintenance
point to replace.
3. Open again after a few
minutes.
No heating
1. There is no pot on the surface.
2. Wrong pot type
1. Put the suitable pot on the
heating area.
2. Change to the suitable pot.
FAULT CODE
CUSTOMER CARE SERVICE
If a warning should occur,before calling After Sales Service, please do the following:
-Check the appliance is correctly plugged in;
-Read the above warning code table;
If you are still unable to resolve the problem, switch off the appliance, do not try to dismantle it, and
call After Sales Service.
MEKONG TRADING CORPORATION
Customer Service: 1900 636 881
Code
Cause
Want to do
U
No Pan indicator for induction hob
Put on the suitable pan
E1 / E2
Abnormal voltage for power supply, the
normal range is 220V- 240V
Check whether power supply is normal.
Power on after power supply returns to
normal
F3 / F4
IGBT sensor open and short circuit
protection
Check the vent channel if it be blocked or
contact the supplier
F5 / F9
Surface NTC sensor open and short circuit
protection
Check if it was dry burning or contact the
supplier
E3
Surface sensor failure protection
Turn off the device and contact the supplier
E5
IGBT sensor failure protection
FA
Surface NTC sensor error
