67 |
Sailrite�com
Leatherwork
®
Guidebook
| 68
The Leatherwork five-year limited machine
warranty, to the original purchaser, covers labor and
replacement parts (excluding consumable items like
needles, gib hook and retaining ring cap spring)�
5
-YEAR LIMITED
MACHINE WARRANTY
2
-YEAR LIMITED
MOTOR WARRANTY
Sailrite warrants the Workhorse
®
Servo Motor for
two years starting at the date of sale� This guarantee
covers defects in material and workmanship�
Sailrite
®
support comes in several forms, including:
1� Creating a support case�
2� Email communication with support videos for
resolution�
3� Phone support with a qualified technician.
4� Shipment of warranty parts for user installation�
5� Repair or service of the product at our Indiana
facility, if necessary�
The customer is responsible for shipping costs of
replacement parts� If sending the Leatherwork back
to Sailrite headquarters for repair, the customer is
responsible for all shipping costs to and from Sailrite�
Please insure the machine in transit� The machine
should be shipped in the original packaging to ensure
safe transport�
The Leatherwork machine head and Workhorse Servo
Motor limited warranties do not cover any damage that
results from improper installation, accident, abuse,
misuse, natural disaster, insufficient/excessive electrical
supply, normal wear and tear, abnormal mechanical
or environmental conditions, or any unauthorized
disassembly, repair or modification. It does not cover
any rust, corrosion or cosmetic damages that may
appear over the lifetime of the machine� This limited
warranty does not apply with respect to products that
have been altered or which are missing serial numbers,
or for products not purchased directly from Sailrite�
Maximum liability is limited to the amount paid by the
original purchaser�
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