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T-Mobile 5G Gateway User Guide 

Page 

7

 

Need help? Visi

https://www.t-mobile.com/internethelp

 

or call T-Mobile customer service at 

1-844-275-9310 

or call Metro support service at 

1-888-8Metro8

 

 

 

electrical outlet. 

• 

Please use only the power adapter provided with your Gateway. The USB Type-C power cable must be capable of supporting 
100

–240V (volts) AC adapter 50–60Hz frequency and 2.5A of current at DC 15V 

 

 

 

 

Starting the T-Mobile 5G Gateway 

 

After the gateway is connected to a power source, press the Power button on the gateway rear panel. The LCD screen displays an 
animated T-Mobile logo that indicates the gateway is starting up. 

 

If this is your first time installing the gateway, you will be instructed to download the mobile app. 

 

 

 

 
Four small dots displayed on the LCD panel indicates available screens. Take a moment to browse these screens to see what 
i

nformation is available. For more information about the LCD screen display, refer to the section “Understanding the LCD” on page 14. 

 
The startup sequence is complete when the LCD shows: 

 

 

Connection 

 

Devices 

 

Messages 

 

Language 

Connecting Devices 

Connecting Wi-Fi Devices 

 

Connect your wireless devices to your network using the Wi-Fi SSID (Wi-Fi name) and Wi-Fi Key (Wi-Fi password), which are found on 
the 

gateway’s rear panel. Here is an example of the label: 

 

Содержание FAST 5688W

Страница 1: ...User Guide FAST 5688W 5G Gateway...

Страница 2: ...SAGEMCOM USA LLC 14651 North Dallas Parkway Suite 900 Dallas Texas 75254 Distributor T Mobile Inc T Mobile USA Inc All rights reserved T Mobile the T logo Magenta the magenta color and the T Mobile In...

Страница 3: ...T Mobile 5G Gateway 6 Starting the T Mobile 5G Gateway 7 ConnectingDevices 7 Connecting Wi Fi Devices 7 Connecting Ethernet Devices 8 Viewing Connected Devices 8 Accessing Your Web GUI Graphical User...

Страница 4: ...e ventilation openings Do not place anything on top of the product Unplug this equipment before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning only Never insert...

Страница 5: ...notice Getting to Know Your T Mobile 5G Gateway You will find the following items in the box Gateway Power adapter Quick Start Guide T Mobile Terms and Conditions Safety and Regulatory Notice The gat...

Страница 6: ...urces such as radiators heat registers stoves or other heat producing appliances Heavy duty appliances or electronics such as microwave ovens and baby monitors Metal fixtures enclosures cabinets reinf...

Страница 7: ...displays an animated T Mobile logo that indicates the gateway is starting up If this is your first time installing the gateway you will be instructed to download the mobile app Four small dots displa...

Страница 8: ...apters or capabilities Viewing Connected Devices The Devices LCD screen on the front of the gateway shows the number of devices currently connected to the network by way of either Wi Fi or Ethernet To...

Страница 9: ...quality of cellular signal strength gateway information and the QR code of Mobile app Connection status shows network status of the connected devices the gateway and the cellular network connection C...

Страница 10: ...ask a question in our Community Forum Need more T Mobile support Simply call the number related to your service we re here to help Replacing the SIM Card The gateway comes with a pre installed SIM car...

Страница 11: ...es 1 Power off the gateway by removing the power cable from the gateway and from the electrical outlet 2 Use the finger slide open the SIM door 3 The SIM card socket supports push in and push out inst...

Страница 12: ...Page 12 Need help Visit https www t mobile com internethelp or call T Mobile customer service at 1 844 275 9310 or call Metro support service at 1 888 8Metro8 11 Slide the cover of the SIM card slot...

Страница 13: ...5G Gateway to factory default deletes all configuration changes made since setup Using the Reset Port You can reset the gateway using a paperclip and the Reset port which is located on the device s bo...

Страница 14: ...never obstruct airflow vents on the top or bottom of the gateway s enclosure Allow at least 100mm 4in clearance on all sides of the enclosure Ensure the gateway is at least 3 feet from baseboard heate...

Страница 15: ...s Messages Press left or right arrow or on the LCD panel with your finger to move between screens The position of the illuminated dot on the bottom of the screen indicates where you are in the screen...

Страница 16: ...the gateway This is true for both wireless and wired devices Messages These messages may come from the T Mobile network and may provide outage information or other important updates The Messages scre...

Страница 17: ...support service at 1 888 8Metro8 4 Select DELETE to delete a message 5 When prompted a message of asking you to confirm deletion select YES to confirm Language Settings The gateway supports both Engli...

Страница 18: ...y User Guide Page 18 Need help Visit https www t mobile com internethelp or call T Mobile customer service at 1 844 275 9310 or call Metro support service at 1 888 8Metro8 3 Press O OK on the panel to...

Страница 19: ...ooth 5 0 Power adapter AC Power input 100 240V 2 5A DC 15V 50 60Hz Theoretical power consumption 36 W Wi Fi connectivity 11ax 4x4 2 4GHz 11ax 4x4 5GHz Security WPA2 WPA3 Buttons Power Button Reset rec...

Страница 20: ...mer service at 1 844 275 9310 or call Metro support service at 1 888 8Metro8 Terms and Conditions t mobile com responsibility legal terms and conditions Privacy Policy t mobile com privacy center our...

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