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16. Answers to your questions
not cycling: disconnect the charger, re-
connect and then check the battery
charging indicator: if it is still not cycling,
disconnect the charger and re-connect
several times.
If the battery is still not charging, contact
the after sales service.
When the battery charging indicator is
continuously on, the battery is fully
charged.
Error message: BATTERY STATUS NOT
KNOWN
The battery pack is not recognised by the
phone. Check that the battery pack is
correctly fitted in the phone.
Error message: LOW BATTERY
This message is displayed when the
battery charge is too low. The phone turns
off automatically. Charge the phone.
Error message: SIM NOT PRESENT
Check that the SIM card has been
inserted correctly.
Examine the SIM card. If it is damaged,
contact your mobile phone operator sales
point. If the message is still displayed,
contact the after sales service.
Error message: INCORRECT PIN
The PIN has been incorrectly entered. If
the PIN is entered incorrectly three times,
the SIM card is blocked.
Error message: SIM BLOCKED
The PIN has been incorrectly entered
three times. Use your Personal
Unblocking Key (PUK) to unblock the SIM
card.
Enter:
**05*PUK*PIN*PIN#
PUK: your PUK code supplied by your
mobile phone operator.
PIN: your PIN code.
After 10 (or 5 depending on the type of
SIM card) unsuccessful attempts, the SIM
card is blocked permanently. You must
then contact your mobile phone operator
to get a new card.
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