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Troubleshooting

63

Troubleshooting

The phone won’t start and/or won’t take a charge

The battery has completely lost its charge.

Connect the phone to the charger for between 5 and 30 minutes. The phone will only switch on after it has been charging for 

a few minutes.

You may use the phone again when the Start option is displayed on the screen.

If the phone still won't start after 30 minutes charging, contact customer service.

SIM not present

Check if the SIM card is present and properly positioned / inserted.

Check the condition of the SIM card. If damaged, please go back to the operator's shop for advice. Contact your after-sales 

service if the message persists.

Incorrect PIN code

An incorrect PIN code has been entered. Be careful! Three incorrect PIN codes will block the SIM Card.

SIM BLOCKED

If a wrong PIN is entered three times in succession, your SIM card is blocked. You must then:

-

Enter the PUK (Personal Unblocking Key) code provided by your operator, and validate.

-

Enter your PIN and validate.

-

Enter your PIN again and validate.

After 5 or 10 failed attempts (depending on the type of SIM card), the SIM card is permanently locked. You must then contact 

your operator to obtain a new card.

SIM LOCKED

In certain cases, the handset can only be used with some types of SIM cards. This message means that the SIM card you 

are using does not match the phone. Take the SIM card out, and switch the phone on again. If the message 

SIM not present

appears on the screen, you will need to check its compatibility with the phone vendor. If not, please contact your after-sales 

service.

No call connection

Check that the number you have dialled is correct.

If the letter R is displayed on the top right corner of the screen, without any network name displayed, only emergency services 

can be called.

Check the status of your credit.

Check that the SIM Card you are using offers the service you are requesting; check if its validity has not expired.

Check and deactivate the outgoing calls restriction when necessary.

254034103_my721X_en.book  Page 63  Jeudi, 10. avril 2008  10:49 10

Содержание MY721X

Страница 1: ...English 254034103_my721X_en book Page 1 Jeudi 10 avril 2008 10 49 10...

Страница 2: ...254034103_my721X_en book Page 2 Jeudi 10 avril 2008 10 49 10...

Страница 3: ...Communications Inc Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries The WAP navigator and some message softwa...

Страница 4: ...k 17 Using the phonebook 17 Storing a new contact 17 Calling a contact 17 Contact options 18 Mailing lists 20 Messages 21 Creating a text message 21 Saving the message 22 Sending the message 22 Receiv...

Страница 5: ...Advanced 45 Technical features 48 Care and safety information 50 SAR 50 Advice for limiting exposure to radiofrequency RF fields 50 Safety 51 Environment 52 End User Licence Agreement EULA for the sof...

Страница 6: ...Short press upper case lower case figures Right programmable key In menus access to the selection shown on screen in the tab Red key Short press switch on Long press switch off In call context reject...

Страница 7: ...is not too strong microSD Short press Set the volume Deactivate the silent mode if activated When listening to music From the idle screen Short press play pause listening to your music or FM radio Lo...

Страница 8: ...n in the figure below 3 Insert the battery as shown in the diagram below 4 Replace the back cover clicking in the lower part first and then push the locking button to close the cover 1 A long press on...

Страница 9: ...cover Open the protective cover of the slot located on the side of the phone and insert the memory card pushing it until it clicks into place Replace the back cover To remove the card first make sure...

Страница 10: ...te and time in digital or analog mode 3 Network provider 4 Tab centred on bottom line This tab indicates that menu access is obtained by pressing the central part of the navigator Information messages...

Страница 11: ...SIM card was issued The digits do not appear on the screen for security reasons WARNING This card must be handled and stored with care to avoid being damaged If you should lose your SIM card contact...

Страница 12: ...end of the conversation press the red key to hang up If the network s name appears calls are possible on your operator s network If the letter R and a network name are displayed calls are possible on...

Страница 13: ...coming and outgoing calls are logged in the list of recent calls When in a call pressing Options allows you to have access to different functions Pressing Mute ON allows you to switch off the micropho...

Страница 14: ...th a higher power level than usual decreasing its efficiency quickly It could also affect the quality of your communications Increase the battery life of your phone Don t press the keys when not neces...

Страница 15: ...ne connector The phone is then charging up The battery icon scrolls up and down to indicate that it is charging When the battery is fully charged the charging stops on its own Disconnect the cable Whe...

Страница 16: ...The use of other types of chargers or batteries may be dangerous or invalidate the warranty Used batteries must be disposed of in the appropriate places We recommend you to take the battery out if you...

Страница 17: ...a contact 1 select Options then select Add phone contact or Add SIM contact or 2 enter in Add contact pressing the navigator then select Telephone SIM card or Fixed directory Enter the last name and p...

Страница 18: ...tacts by Bluetooth Copy to SIM Copy to mobile This allows you to copy your phonebook contacts from one memory to the other Only the name and the first phone number will be copied Export This allows yo...

Страница 19: ...llows you to copy your phonebook contacts from one memory to the other Only the name and the first phone number will be copied Copying a contact stored in the phone to the SIM card select the current...

Страница 20: ...ebook Mailing lists A mailing list allows you to group contacts this list can be used to send messages easily to all the list contacts only contacts stored in the phone memory In the phonebook select...

Страница 21: ...keys pressed can correspond to several words existing in the dictionary If the word that appears is not the word you expected press the navigator upwards to scroll through the words corresponding to...

Страница 22: ...that you selected and a message icon is displayed on the screen of your phone If you do not read the messages this icon remains displayed on the screen When it flashes the memory is full Receiving ic...

Страница 23: ...navigator Select one of the options shown Outbox This menu displays the messages that have not been sent You can therefore send them again Templates When composing a message if you selected the Save a...

Страница 24: ...gnore if you want to deactivate the reception of an MMS in your phone MMS server to select another MMS provider or set the parameters of a new MMS provider Display Bcc if you want to activate deactiva...

Страница 25: ...rage format the photo is automatically saved in an appropriate format Other settings press Options Activate timer to take a photo with a 5 10 or 15 second time delay Activate anti shake this is used t...

Страница 26: ...the Camera menu and press the navigator rightwards to switch to video mode If necessary select the following settings by pressing Options Video sound allows you to select wether or not the sound is r...

Страница 27: ...modifies the directory name Delete deletes the directory only the directories created by the user New folder create a new directory New allows you to take a new photo or video or to record a sound For...

Страница 28: ...memory card the music tracks you want in your playlist Options View content then on a music Options Add to playlist adds the music selected or all the music tracks When pressing Options on a playlist...

Страница 29: ...lay the memory used for music tracks and the available memory for the multimedia objects Details properties of the music selected FM Radio Important you must connect the hands free kit to operate the...

Страница 30: ...adio Back used to exit the menu while continuing to listen to the radio 1 next last station short press 2 change in steps of 0 1 MHz short press find stations long press 3 play pause 1 1 2 2 3 2540341...

Страница 31: ...add them to this list Saved pages allows you to display the pages saved on Internet sites out of connection Warning these pages will not be updated History backward and forward navigation of the page...

Страница 32: ...et to log off This period is defined by the linger time setting GPRS A flashing icon indicates that the phone is logging onto a GPRS network A non flashing icon indicates that the GPRS network is avai...

Страница 33: ...on URL is configured selecting the More Games menu will display the WAP function to configure new profiles which allow you to download games or applications When you select a game or an application th...

Страница 34: ...idle screen by entering the desired numbers and pressing the navigator upwards or downwards to convert Exchange rate Enter the exchange rate corresponding to the chosen currency Currency Enter the two...

Страница 35: ...can modify it delete it send it by message or Bluetooth or export it ToDo This menu allows you to add ToDos access category based Todo management and delete all the ToDos If there are not ToDos you a...

Страница 36: ...to do all the actions possible on any ToDo To display a ToDo select it in the list and press the navigator To display the different options press Options Modify ToDo allows you to modify the ToDo prop...

Страница 37: ...m clock Note if you have activated the silent mode it does not remain after switching off your phone Beeps This menu allows you to activate a beep for the battery the keypad or the network Display Thi...

Страница 38: ...ne screensaver or press the navigator upwards or downwards to display others Energy saving Economic mode You can select one of the following eco modes On double lock this mode provides maximum efficie...

Страница 39: ...he GMT Choose the time of the country desired by calculating the time from GMT Daylight savings This menu allows you to set your phone to summer winter time Select 1 h 2 h Summer time or Winter time d...

Страница 40: ...t of devices with which the Bluetooth connection is secure by authentication and encryption A device must be added to this list before it can be used in Bluetooth with your phone except for exchanging...

Страница 41: ...Enter and validate this code Your phone is now paired with the remote device A connected device is shown in bold in the list Options on the name of a device lets you access the following options Delet...

Страница 42: ...with your PC the link will be interrupted and will have to be manually re started Notes when the phone is connected to a personal computer in USB key mode The memory card is not detected by the phone...

Страница 43: ...u to choose the format in which your photo will be saved Photo quality This menu allows you to select the photo quality Video This menu allows you to set the video features of your phone Video sound T...

Страница 44: ...u allows you to call back a caller you have not managed to reach You can set the redial function to Inactive On request or Systematic If you choose On request your phone will offer to redial your call...

Страница 45: ...performed manually Voicemail This function is used to record your voicemail access number New number After an incoming or outgoing call with a number not stored in the phonebook this option allows yo...

Страница 46: ...ne code again to confirm it and validate Operator This menu allows you to modify the call barring Access to this service depends on your type of subscription Advanced Confidentiality This menu allows...

Страница 47: ...ays or only when needed when launching a data connection Connection Browser This menu allows you to set various parameters needed for WAP connection Profiles allows you to select or modify your provid...

Страница 48: ...able for messages 100 messages Size of memory available for messages the phonebook and the multimedia objects up to 10 MB Memory card maximum size 4 GB Maximum size of each message SMS 160 characters...

Страница 49: ...Declaration of Conformity 49 Declaration of Conformity 254034103_my721X_en book Page 49 Jeudi 10 avril 2008 10 49 10...

Страница 50: ...alth Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices They note that if you want to reduce your exposure...

Страница 51: ...itch your phone off when so instructed by the cabin crew or the warning signs Using a mobile phone may be dangerous to the operation of the aircraft and may disrupt the phone network Its use is illega...

Страница 52: ...ne and accessories Using the music player This product has been designed to comply with prevailing legislation regarding the limitation of maximum audio volume levels Prolonged listening at high volum...

Страница 53: ...CE Software as installed on the DEVICE All or certain portions of the DEVICE Software may be inoperable if you do not have and maintain a service account with an appropriate Mobile Operator or if the...

Страница 54: ...DEVICE Software is licensed with the DEVICE as a single integrated product The DEVICE Software installed in the memory of the DEVICE may only be used as part of the DEVICE Single EULA The package for...

Страница 55: ...improve their products or to provide customised services or technologies to you SOFTWARE SUPPLIERS may disclose this information to others but not in a form that personally identifies you Internet Bas...

Страница 56: ...ded by SAGEM separate from the DEVICE on CD ROM disk s or via web download or other means and labelled For Upgrade Purposes Only you may i install and use one copy of such component s on the computer...

Страница 57: ...g SMS Depending on your operator s billing policy you may also be charged to download the application because of airtime consumption Security considerations Java MIDP technology is an efficient way to...

Страница 58: ...ase or decrease the permissions currently applied to the current MIDlet for each of the security groups When you set a more permissive authorization to a security group than the current value the mobi...

Страница 59: ...Disclaimer Some downloaded items may contain data or may induce actions which may cause malfunctioning of your mobile phone or loss or corruption of data or abnormal increase of your airtime consumpti...

Страница 60: ...se of the customer Any content that you download to your phone may be protected by copyright belonging to third parties and consequently you may not have the right to use this content or its use may b...

Страница 61: ...e under warranty requires a purchase document that is legible and with no modifications stating vendor s name and address date and place of purchase type of phone and IMEI be attached to the warranty...

Страница 62: ...in the local network cabling file server user phone and or transmission network fault interference disturbance failure or poor quality of the network etc Change of parameters of the cellular network...

Страница 63: ...de provided by your operator and validate Enter your PIN and validate Enter your PIN again and validate After 5 or 10 failed attempts depending on the type of SIM card the SIM card is permanently lock...

Страница 64: ...ational Check if the voicemail number is properly configured To do so go to the Settings Calls menu select Voicemail and check the number Otherwise enter your operator s voicemail number Operator name...

Страница 65: ...8 355 Italy 800 800 485 Morocco 0810 800 10 Netherlands 020 65 45 724 Poland 0801 801 101 Romania 0800 89 45 21 Russia 495 258 54 33 South Africa 011 369 7870 Spain 91 375 3376 Switzerland 02 25 67 53...

Страница 66: ...ber 43 Camera 25 43 Camera lens 7 Confidentiality 46 Contact 17 26 Call 17 Delete 19 Mailing list 20 Memory 18 Modify 18 Contacts 40 Copy 19 Converter 34 Currencies 34 Customer care 65 D Date Time 39...

Страница 67: ...New contact 17 Using the phonebook 17 Photo 25 40 43 Picture 40 PIN 45 PIN2 46 Q Quick search 10 R Ring tones 37 S Safety information 50 Screensaver 38 Security 45 Shortcut keys 39 Silent mode 37 SIM...

Страница 68: ...254034103_my721X_en book Page 68 Jeudi 10 avril 2008 10 49 10...

Страница 69: ...254034103_my721X_en book Page 69 Jeudi 10 avril 2008 10 49 10...

Страница 70: ...254034103_my721X_en book Page 70 Jeudi 10 avril 2008 10 49 10...

Страница 71: ...nnect to the Internet easily Using the 3G EDGE or GPRS networks according to your mobile phone capacities and your subscription For more information or to buy WellPhoneXT www wellphone com See chapter...

Страница 72: ...www sagem com Le Ponant de Paris 27 rue Leblanc 75015 PARIS FRANCE Soci t Anonyme Capital 49 353 885 440 349 181 RCS PARIS 04 2008 254034103_my721X_en book Page 72 Jeudi 10 avril 2008 10 49 10...

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