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25

EN

TROUBLESHOOTING 

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Pumps continue to operate 
/ Steam is very wet / Hot 
water outlet leaks

•  Using highly filtered, 

demineralised or distilled 

water which is affecting how 

the machine is designed  
to function.

•  We recommend using  

cold, filtered water. We do 

not recommend using water 
with no / low mineral content 

such as highly filtered, 

demineralised or distilled 
water. If the problem persists, 
contact Sage

®

 Customer 

Service Centre.

Water does not flow from 

the group head

•  Machine has not reached 

operating temperature.

•  Allow time for the machine to 

reach operating temperature. 
The POWER button will stop 

flashing when machine is 

ready.

•  Water tank is empty. 

•  Fill tank. Prime the system by:

• 

1) Pressing 2 CUP button to 

run water through  
the group head for  
30 seconds.

• 

2) Pressing HOT WATER 

button to run water through 
the hot water outlet for 
30 seconds.

•  Water tank not fully inserted 

and locked.

•  Push water tank in fully and 

lock latch closed.

FILL TANK on LCD but 
water tank is full

•  Water tank not fully inserted 

and locked.

•  Push water tank in fully and 

lock latch closed.

No steam or hot water

•  Machine is not turned on or 

up to operating temperature.

•  Ensure the machine is 

plugged in and the POWER 
button is illuminated but not 

flashing.

No hot water

•  Water tank is empty.

•  Fill water tank.

No steam

•  Steam wand is blocked.

•  Refer to 'Cleaning the Steam 

Wand', page 19. 

Содержание the Oracle

Страница 1: ...the Oracle BES980 EN QUICK GUIDE...

Страница 2: ...en using all electrical appliances Safety switches with a rated operating current not more than 30mA are recommended Consult an electrician for professional advice Remove and discard any packaging mat...

Страница 3: ...r adult supervision The appliance and its cord should be kept out of reach of children aged 8 years and younger Donotuseattachmentsotherthan thoseprovidedwiththeappliances Do not attempt to operate th...

Страница 4: ...ng and utensils away from the hopper during operation Use caution after milk texturing as the Auto Purge function may purge hot steam when the steam wand is lowered SPECIFIC INSTRUCTIONS FOR WATER FIL...

Страница 5: ...CD E Main LCD F 1 CUP and 2 CUP buttons G Grind outlet H Heated 58mm group head with I 58mm full stainless steel portafilter J Drop down swivel foot K Heated cup warming tray L HOT WATER button M LONG...

Страница 6: ...sket D Water filter holder with filter E Cleaning disc F Mini grinds bin G Burr brush H Grind outlet brush tamp removal magnet I Cleaning tool for steam wand tip J Allen key K Steam wand cleaning powd...

Страница 7: ...filter holder To install the assembled filter holder into the water tank align the base of the filter holder with the adapter inside the water tank Push down to lock into place Fill the water tank wi...

Страница 8: ...mode GRINDING OPERATION Insert bean hopper into position on top of the machine Turn knob to lock into place Fill hopper with fresh beans SELECTING GRIND SIZE There are 45 espresso grind size settings...

Страница 9: ...developed sour Too Coarse Less than 15secs MANUAL OVERRIDE Press and hold either the 1 CUP or 2 CUP button to commence pre infusion When the required pre infusion duration is met release the button to...

Страница 10: ...outlet AUTO MILK TEXTURING Start with fresh cold milk Fill milk jug to below the spout position Lift steam wand and insert into milk jug Lower steam wand ensuring it is fully down The milk jug should...

Страница 11: ...and extract espresso at the same time PROGRAMMABLE FUNCTIONS To enter program mode press the MENU button Rotate SELECT dial to the desired function Program mode allows you to program ShotVolume ShotTe...

Страница 12: ...T dial Turn the SELECT dial to On or Off Press SELECT dial to set SELECT SELECT SELECT TEMP TEXTURE TEMP TEXTURE TEMP TEXTURE SELECT SELECT SELECT TEMP TEXTURE TEMP TEXTURE TEMP TEXTURE OPERATING YOUR...

Страница 13: ...spresso extraction While PRE INFUSE is displayed on the LCD press the SELECT dial The pump power setting will flash Turn SELECT dial to increase or decrease the pre infusion pressure Press SELECT dial...

Страница 14: ...s Press the LONG BLACK dial and your programmed Long Black setting will dispense ADVANCED FEATURES These features should only be accessed by experienced users To access Advanced Features with the mach...

Страница 15: ...ing Select between off OFF low Lo or high Hi Press SELECT dial to set Fan Control FAn Adjust the speed of the internal cooling fan Rotate SELECT dial to the desired fan speed Select between Silent SIL...

Страница 16: ...d excessively and needs time to cool Change Filter Indicates when the water filter in the water tank needs to be replaced The regularity of this alert is determined by the water hardness setting Hrd1...

Страница 17: ...d ensure the tablet has completely dissolved If the tablet has not dissolved repeat these steps without inserting a new tablet Rinse the filter basket and portafilter thoroughly before use Extract an...

Страница 18: ...emove tamping fan with tamp removal magnet Clean upper burr with burr brush 7 8 8 9 Clean grind outlet with grind outlet brush 10 Replace tamping fan by hand 11 Push upper burr firmly into position 12...

Страница 19: ...240ml hot water into milk jug 3 Remove steam tip and place with steam wand into jug 4 Leave to soak for 20 minutes 5 Clean rinse and replace steam tip Place wand back into the jug and activate steam f...

Страница 20: ...and portafilter in place but without ground coffee This will remove any residual ground coffee particles from the shower screen CLEANING THE DRIP TRAY STORAGE TRAY The drip tray should be removed empt...

Страница 21: ...onfirm SELECT SELECT SELECT TEMP TEXTURE TEMP TEXTURE TEMP TEXTURE SELECT SELECT SELECT TEMP TEXTURE TEMP TEXTURE TEMP TEXTURE CARE CLEANING 2 Empty Boilers a Remove the grey silicone cover on the low...

Страница 22: ...ver the drip tray to stop steam escaping b Empty boilers by repeating steps 2c and 2d c Empty drip tray and insert back to place d Empty water tank then rinse and fill with clean water to the MAX line...

Страница 23: ...roughly before re assembling It is possible to use a hair dryer to blow air into the burr area to quicken the drying process Unable to lock bean hopper into position Coffee beans obstructing bean hopp...

Страница 24: ...eal There are coffee grounds around the filter basket rim Clean excess coffee from the rim of the filter basket after grinding to ensure a proper seal in group head Filter basket rim is wet or undersi...

Страница 25: ...ng temperature The POWER button will stop flashing when machine is ready Water tank is empty Fill tank Prime the system by 1 Pressing 2 CUP button to run water through the group head for 30 seconds 2...

Страница 26: ...stale Adjust the grind size to a lower number to make the grind size slightly finer Use freshly roasted coffee beans with a Roasted On date and consume between 5 20 days after that date Coffee not hot...

Страница 27: ...rate changes and can affect the shot volume Adjust the grind size to a lower number to make the grind size slightly finer Reprogram the shot duration volume Refer to Programming Shot Volume Duration p...

Страница 28: ...5PY Freephone UK Landline 44 0 808 178 1650 Mobile Calls National Rate 0333 0142 970 Registered in England Wales No 8223512 Due to continued product improvement the products illustrated or photograph...

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