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13

EN

TROUBLESHOOTING 

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

No crema

Coffee is not tamped firmly 

enough

Refer to ‘Coffee Dose & 

Tamping’ on page 7.

Coffee grind is too coarse

Ensure you use a suitable 

espresso grind. Refer to 

’Extraction Guide’ on page 8.

Ground coffee is not fresh

Change to freshly 

roasted beans.

Filter holes are blocked

Use the fine pin on the 

cleaning tool to clear the 

holes. Refer to ‘Cleaning The 

Steam Wand’ on page 11.

Machine is making 

pulsing / pumping sound 

while extracting coffee or 

steaming milk

The machine is carrying out 

the normal operation of the 

15 bar Italian pump

No action required as this is 

the normal operation  

of the machine.

Coffee runs out around the 

edge of the portafilter

Portafilter is not inserted into 

the group head properly

Insert portafilter into the 

group head and align with 

‘LOCK’ on the group head 

collar, until resistance is felt. 

There are coffee grounds 

around the filter basket rim

Clean any excess ground 

coffee from the rim of the filter 

basket to ensure a proper fit 

into the group head.

Too much ground coffee in 

the filter basket

Refer to ‘Coffee Dose & 

Tamping’ on page 7.

Ground coffee has been 

tamped too firmly

Refer to ‘Coffee Dose & 

Tamping’ on page 7.

Incorrect filter for amount of 

ground coffee used

Ensure you use the 1 CUP 

filter for 1 cup of coffee and 

the 2 CUP filter for 2 cups 

of coffee.

Содержание the Duo-Temp Pro BES810BSSUK

Страница 1: ...the Duo Temp Pro BES810 EN QUICK GUIDE...

Страница 2: ...ult an electrician for professional advice Remove and discard any packaging materials safely before first use To eliminate a choking hazard for young children discard the protective cover fitted to th...

Страница 3: ...afe way and understand the hazards involved Children should not play with the appliance Cleaning of the appliance should not be carried out by children unless they are 8 years or older and under adult...

Страница 4: ...rd Do not operate the appliance if it is in an enclosed space or within a cupboard Use caution when descaling as hot steam may be released Before descaling ensure drip tray is empty and inserted Refer...

Страница 5: ...stainless steel portafilter E Drip tray full indicator F Removable drip tray G Cup warming tray H SELECT button for steam or hot water I Control Dial for espresso steam and hot water J Swivel steam wa...

Страница 6: ...licon cleaning disk Cleaning tablets FIRST USE Initial Start Up Fill tank with water Press POWER button The machine will reach operating temperature and go into Standby mode Flushing the Machine It is...

Страница 7: ...tamp down firmly It s important to apply consistent pressure every time As a guide to dose the top edge of the metal cap on the tamper should be level with the top of the filter basket AFTER the coffe...

Страница 8: ...ld extract approx 30ml When using a 2 CUP filter you should extract approx 60ml NOTE If machine is run continuously for 30 minutes allow machine to cool for 5 minutes before each use WARNING The metal...

Страница 9: ...n Keep the tip just under the surface until the milk is spinning clockwise producing a vortex whirlpool effect With the milk spinning slowly lower the jug keeping the tip at or slightly below the surf...

Страница 10: ...ree times or until the cleaning tablet is dissolved DESCALING Even if you are correctly using the water filter provided we recommend you to descale when you see scale build up in the water tank Visit...

Страница 11: ...hrough the machine with the filter and portafilter without any ground coffee in place 2 A pin can be used to clear the filter basket holes 3 For a thorough clean of the filters dissolve a cleaning tab...

Страница 12: ...sket Refer to Coffee Dose Tamping page 7 Coffee tamped too firmly Refer to Coffee Dose Tamping on page 7 The filter is blocked Use a pin to clear the holes Please refer to Cleaning Filter on page 11 C...

Страница 13: ...bar Italian pump No action required as this is the normal operation of the machine Coffee runs out around the edge of the portafilter Portafilter is not inserted into the group head properly Insert po...

Страница 14: ...ecurely in place Push water tank down completely to lock into place No steam is generated Machine is not turned on Ensure the machine is plugged in switched On at the power outlet and the POWER button...

Страница 15: ...Machine is not working The safety thermal cut out may have activated due to the pump overheating Turn the machine off and allow to cool for about 30 60 minutes 2 YEAR LIMITED GUARANTEE Sage Appliances...

Страница 16: ...W4 5PY Freephone UK Landline 44 0 808 178 1650 Mobile Calls National Rate 0333 0142 970 Registered in England Wales No 8223512 Due to continued product improvement the products illustrated or photogra...

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