Sage the Dual Boiler BES920, Быстрое руководство

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PAGE HEADER.....
22
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Espresso just
drips from the
portafilter spouts.
• Coffee is ground
too finely.
Use slightly coarser grind.
• Too much coffee in the
filter basket.
Lower dose of coffee using the
RAZOR™ dosing tool.
• The filter basket may
be blocked.
Use the fine pin on the provided
cleaning tool to clear the outlet hole(s)
on the underside of the filter basket.
If it continues to be blocked, dissolve
a cleaning tablet in hot water and
soak filter basket and portafilter in the
solution for approx. 20 minutes. Rinse
thoroughly.
Espresso runs out
too quickly.
• The coffee is ground
too coarse.
Use slightly finer grind.
and/or
• Not enough coffee in
the filter basket.
Increase dose of coffee and use the
RAZOR™ dosing tool to trim off excess
coffee after tamping.
Pressure gauge not
reaching 9 bar.
• Coffee not tamped
firmly enough.
Tamp between 15-20kgs
of pressure.
If the above suggestions do not
help, check the machine. Place an
EMPTY Dual Wall filter basket into the
portafilter (either 1 CUP or 2 CUP).
Press the MANUAL button.
If the pressure gauge reads over 5
bar the machine is OK. Ensure correct
dose by using the RAZOR™ dosing
tool. If the dose is correct, make the
grind finer.
If the pressure gauge reads below
5 bar, contact Sage
®
Customer
Service Centre.
Coffee not hot enough. • Cups not preheated. Rinse cups under hot water outlet and
place on cup warming tray.
• Milk not hot enough
(if making a cappuccino
or latte etc).
Heat milk until side of
the jug becomes hot
to touch.
No crema. • Coffee beans are stale. Buy freshly roasted coffee with a
roasted-on date.
• Using Single Wall
Filter Baskets with
pre-ground coffee.
Ensure you use Dual Wall Filter
Baskets with
pre-ground coffee.