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Additional Information
AFTER SALES SERVICE
Your product is guaranteed for two years from the date of purchase. Within this period, we undertake to repair
or exchange this product free of charge (excluding transducer discs & subject to availability) provided it has been
installed and operated in accordance with these instructions. Your rights under this guarantee are additional to
your statutory rights, which in turn are not affected by this guarantee.
RECYCLING
For electrical products sold within the European Community
–
At the end of the electrical products
useful life it may not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice in your country.
Troubleshooting
The product has been designed to highlight particular errors by flashing the on board LED lights. The lights will flash a
number of times corresponding to the error that is occurring. The error code corresponding to the error will also be
displayed on the screen of the remote control. Please see the table below for the explanation of the errors.
Symptom
Error code
Cause
Corrective Action
Product will not
operate. LEDs
continuously blink
twice on one side.
Cd51
Low water reading on side that
is blinking.
If experienced during first fill of
product, refer to ‘Initial Product Start
Up’ section above.
If the product is being fed by a water
tank via a pump, refill the water tank
and reset the product by switching off
‘Switch A’ (Fig. 27) for 20 seconds and
switching it back on again. Or reset the
error using the remote control by
following the steps in ‘Remote Control
Operation’.
Check if the Leak Prevention Valve has
been activated. Replace pad if
necessary (Fig. 35).
Product will not
operate. LEDs
continuously blink
four times.
Cd56
Fill time from min to max level
has been exceeded.
If experienced during first fill of
product, refer to ‘Initial Product Start
Up’ section above.
If the product is being fed by a water
tank via a pump, refill the water tank
and reset the product by switching off
‘Switch A’ (Fig. 27) for 20 seconds and
switching it back on again.
Or reset the error using the remote
control by following the steps in
‘Remote Control Operation’.
If the product is being fed from a mains
water supply, check that there is
sufficient water pressure to supply the
product.
