MorphoAccess® SIGMA Extreme Series - Installation Guide
Identity & Security
Annex 1 : Finger Placement Recommendations
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This document and the information therein are the property of
Safran Identity & Security
.
They must not be copied or communicated to a third party without the prior written authorization of Safran
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Troubleshooting
When finger biometric data acquisition is difficult, please follow the recommendations
listed below:
The finger is cold
o
Solution : warm up the finger
The finger is wet
o
Solution : wipe the finger
The finger is dry
o
Solution : warm up the finger and/or add a little bit of humidity
The finger is dirty
o
Solution: wash hands
Remove bandages or adhesive tapes from the fingerprint area, and from the 2nd
phalanx of the finger
Do not press or tense finger to avoid blood vessels constriction
