background image

Error

code

Problem

Possible solution

The AquaClean filter was

not prepared properly

before installation or it is

clogged.

Remove the AquaClean filter and try to brew a coffee again. If this

works, make sure that the AquaClean filter is prepared properly

before you place it back. Put the AquaClean filter back into the

water tank. If this still does not work, the filter might be clogged

and needs to be replaced.

11

The machine needs

to adjust to room

temperature

Allow some time for the machine to adjust from transport/

outdoor temperature to room temperature. Switch off the

machine for 30 minutes and switch it on again. If this does not

work, contact the Consumer Care Center in your country. For

contact details, see the warranty leaflet.

14

The machine is

overheated.

Switch off the machine and switch it back on after 30 minutes.

19

The machine is not

connected to the wall

socket properly.

Make sure that the small plug of the power cord is properly

connected to the socket on the back of the machine.

Ordering accessories

To clean and descale the machine, only use the Philips maintenance products.

These products can be purchased from your local or online retailer or authorized

service centers. To find a full list of spare parts online, enter the model number of

your machine. You can find the model number on the inside of the service door.

Maintenance products and type numbers:
- Descaling solution CA6700

-
- AquaClean filter CA6903

-
- Brew group grease HD5061

-
- Coffee oil remover tablets CA6704

-
- Milk circuit cleaner CA6705

-
- Maintenance kit CA6707

-

Troubleshooting

This chapter summarizes the most common problems you could encounter with

the machine. Support videos and a complete list of frequently asked questions

are available on 

www.saeco.com/care

. If you are unable to solve the problem,

contact the Consumer Care Center in your country. For contact details, see the

warranty leaflet.

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Страница 13: ...ions of this espresso machine Their control panels look different but all buttons and icons work in the same way Refer to figure B for an overview of all buttons and icons Below you find the descripti...

Страница 14: ...n personalize your coffee by selecting a pre set taste profile Delicato Intenso Forte for your beverage instead of changing the settings yourself HygieSteam function automatically cleans the milk syst...

Страница 15: ...n of your choice or tap the More Drinks 1 icon You can now adjust the drink to your personal taste Use the up and down arrows to adjust the coffee strength Tap the OK icon if you want to adjust more s...

Страница 16: ...adjust the coffee strength and or brew more than one drink at the same time Dispensing hot water 1 Make sure that the internal cappuccinatore is properly attached to the 1 machine 2 Place a cup under...

Страница 17: ...ect one of the colored profiles All 1 profiles have a different color 2 Select a drink by tapping one of the one touch drink icons or by tapping the 2 More Drinks icon 3 Adjust the drink settings to y...

Страница 18: ...in tap water or hold it under the tap for 1 1 second 2 Wait 1 minute The number of squares on the test strip that turn red indicate 2 the water hardness Set the machine to the correct water hardness 3...

Страница 19: ...beeping sound of the machine Front illumination you can choose always on on during brewing or always off Measuring unit you can choose between ml or oz Restoring factory settings The machine offers yo...

Страница 20: ...of noise and prevents the machine from being able to brew coffee 1 Tap the Clean icon and use the up and down arrows to select AquaClean 1 2 Tap the OK icon to confirm 2 3 Tap the OK icon again when t...

Страница 21: ...ounds container Reinserting the brew group Before you slide the brew group back into the machine make sure it is in the correct position 1 Check if the brew group is in the correct position The arrow...

Страница 22: ...deo instructions Milk container Weekly Disassemble the milk container and push out the ball using the pin of the milk tube Clean all parts of the milk container under the tap or in the dishwasher Hygi...

Страница 23: ...the upper filter 2 of the brew group 3 Let the brew group air dry before you place it back Do not dry the brew 3 group with a cloth to prevent fibers from collecting inside the brew group Cleaning th...

Страница 24: ...will void your warranty Failure to descale the appliance will also void your warranty You can buy Philips descaler from your local or online retailer or from authorized service centers 1 When the mac...

Страница 25: ...ntry For contact details see the warranty leaflet Error code Problem Possible solution 01 The coffee funnel is clogged Switch off the machine and unplug it Remove the brew group Then open the lid of t...

Страница 26: ...hine is not connected to the wall socket properly Make sure that the small plug of the power cord is properly connected to the socket on the back of the machine Ordering accessories To clean and desca...

Страница 27: ...The coffee grounds container is too full and the empty coffee grounds container icon did not appear on the display You removed the drip tray without emptying the coffee grounds container When you remo...

Страница 28: ...e coffee Preheat the cups by rinsing them with hot water Coffee does not come out or coffee comes out slowly The AquaClean water filter was not prepared properly for installation Remove the AquaClean...

Страница 29: ...enough Make sure you use cold milk coming directly from the fridge The flexible milk tube is not connected properly Open the door of the coffee dispensing spout and check if the flexible milk tube is...

Страница 30: ...w group is dirty clogged Rinse the brew group The machine is not placed on a horizontal surface Place the machine on a horizontal surface so that the drip tray does not overflow and the drip tray full...

Страница 31: ...reserves the right to improve the technical specifications of the product All the preset quantities are approximate Description Value Size w x h x d 262 x 383 x 448 mm Weight 8 8 5 kg Power cord lengt...

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Страница 33: ...2021 Koninklijke Philips N V All rights reserved xxxx yyy zzzz a 12 6 2022 75 recycled paper 75 papier recycl...

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