What to do if the descaling procedure is interrupted
You can exit the descaling procedure by pressing the on/off button on the
control panel. If the descaling procedure is interrupted before it is completely
finished, do the following:
1
Empty and rinse the water tank thoroughly.
1
2
Fill the water tank with fresh water up to the CALC CLEAN level indication
2
and switch the machine back on. The machine will heat up and perform an
automatic rinsing cycle.
3
Before brewing any drinks, perform a manual rinsing cycle. To perform a
3
manual rinsing cycle, first dispense half a water tank of hot water and then
brew 2 cups of pre-ground coffee without adding ground coffee.
Note: If the descaling procedure was not completed, the machine will require
another descaling procedure as soon as possible.
Error codes
Below you find a list of the error codes showing problems that you can solve
yourself. Video instructions are available on
error code appears, please contact the Consumer Care Center in your country.
For contact details, see the warranty leaflet.
Error
code
Problem
Possible solution
01
The coffee funnel is
clogged.
Switch off the machine and unplug it. Remove the brew group.
Then open the lid of the pre-ground coffee compartment and
insert the spoon handle. Move the handle up and down until the
clogged ground coffee falls
detailed video instructions.
03
The brew group is dirty or
not well-greased.
Switch off the machine. Rinse the brew group with fresh water,
let it air-dry and then lubricate it (see
). Consult chapter 'Cleaning the brew group' or visit
for detailed video instructions. Then switch
the machine on again.
04
The brew group is not
positioned correctly.
Switch off the machine. Remove the brew group and reinsert it.
Make sure that the brew group is in the correct position before
you insert it. Consult chapter 'Handling the brew group' or visit
for detailed video instructions. Then switch
the machine on again.
05
There is air in the water
circuit.
Restart the machine by switching it off and on again. If this works,
dispense 2-3 cups of hot water. Descale the machine if you have
not done so for a longer period of time.
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