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browser--Tool--Internet Proper--Security--Custom Level--ActiveX control and Plug-ins. Three options of front
should be set to be “Enable”, The ActiveX programs read by the computer will be stored. As follows:

Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins

Figure 5.10

If you allow the ActiveX running, but still could not see living video. Please change another port number to try.
Don’t use port 8000.

Figure 5.11

NOTE

:

Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could

not see video, please shut down firewall or anti-virus software to try again.

5.1.7 Can’t access IP camera in internet

There are some reasons:

1 ActiveX controller is not installed correctly
2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port
number and try again.

Содержание SABIP1300

Страница 1: ...User User Manual Manual Outdoor HD IP Camera Model SABIP1300 V1 0 ...

Страница 2: ...N 7 2 3 1 Static IP Addresses 7 2 3 2 Remote Access 8 2 4 Using the VLC player 11 2 5 IP camera connection to the server 13 3 Surveillance Software GUI 14 3 1 Login Window 14 3 2 Surveillance Window 15 4 Advanced Camera Settings 21 4 1 Device Status 21 4 1 1 Device Information 21 4 1 2 Device Status 22 4 1 3 Session status 22 4 1 4 Log 22 4 2 Basic Settings 23 4 2 1 Camera Name 23 4 2 2 Camera Tim...

Страница 3: ... 2 System Upgrade 51 4 8 3 Factory Reset 53 4 8 4 Reboot 53 5 Appendix 53 5 1 Frequently Asked Questions 53 5 1 1 Install the ActiveX of Firefox browser Google Chrome and IE Chrome 53 5 1 2 Uninstall the ActiveX of Firefox browser Google Chrome and IE Chrome 56 5 1 3 I have forgotten the administrator password 58 5 1 4 Subnet doesn t match 58 5 1 5 Camera can not record 58 5 1 6 No Pictures Proble...

Страница 4: ...se search and install App on App Store and Google Play for iOS and Android devices then you can view your camera anywhere anytime on your smart mobile devices 1 1 Key Features Standard H 264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network 2 0 Mega Pixel Supports IE Firefox Google Safari browser or any other standard browsers Supports WEP...

Страница 5: ...e product is used properly as intended 1 3 Packing Contents IPCAM 1 CD 1 DC Power Supply 1 Quick Installation Guide 1 Mounting bracket 1 Network Cable 1 1 4 Physical Description 1 4 1 Front Panel Figure 1 1 1 LENS CMOS sensor with fixed focus lens 2 Infrared Lamp Array 3 Induction IC 1 4 2 Interface Figure 1 2 1 LAN 3 2 1 ...

Страница 6: ...r 12V 1A power 1 4 3 Bottom View There are up to two labels located at the bottom of the camera this is an important feature of original cameras If your camera does not have labels it may be a clone Cloned cameras can not use original firmware and are not eligible for warranty or technical services 1 5 Wall installation Figure 1 3 Step 1 Screw the mount on the wall with the 3 screws provided Step ...

Страница 7: ...responding file in the opened control panel If your computer doesn t have CD drive you can download the Equipment Search Tool from our website for free 2 2 Access the Camera in LAN Wired connection The camera supports HTTP and HTTPS protocols you can access the camera in two ways 1 Http LAN IP Http Port No The default HTTP port NO is 88 Double click the Equipment Search Tool icon to run and it sho...

Страница 8: ... who have static IP addresses do not need to set DDNS service settings for remote access When you have finished connecting the camera using the LAN IP address and port forwarding you can access the camera directly from the Internet using the WAN IP address and port number How to Obtain the WAN IP address from a public website To obtain your WAN IP address enter the following URL in your browser ht...

Страница 9: ...ser outside of your LAN you need to configure following configurations 1 Choose Settings on the top of the camera web page then go to the Network IP Configuration section on the left side of the screen then uncheck the Obtain IP DHCP Figure 2 6 2 Enable UPnP and DDNS in the camera s settings page We recommend you to use the DDNS by factory default IP Address Set this in the same subnet as your com...

Страница 10: ...u do not need to perform following steps Otherwise you need to select one of the following methods to configure port forwarding on your router For these steps we will be using the TP LINK brand wireless router as an example If there is a UPnP function in your router Choose Forwarding UPnP make sure that the Current UPnP Status is Enabled Select Yes and click Save Click Enable DDNS and click Save T...

Страница 11: ...nction in your router You need to manually add port HTTPS port forwarding refer to the following steps You need go to the Forwarding Virtual Servers panel for setup Figure 2 11 Figure 2 12 Click Add New Input the port and IP address of your camera and click Save ...

Страница 12: ... Port page you must only use RTSP port number otherwise you must only use http port number Videostream Here support three modes videoMain videoSub and audio When the network speed is bad here you had better select videoSub If you select audio you can only hear the sound but cannot see the video For example IP 192 168 1 11 Port number 88 User name admin Password 123 Here I can enter one of the foll...

Страница 13: ...User User Manual Manual 12 Figure 2 14 Figure 2 15 Sometimes you may need to enter the user name and password again Click OK and you can see the real time preview ...

Страница 14: ...e about How to configure port forwarding NOTE If you modify the camera s username or password you had better reboot the camera or else the new username and password cannot take effect when you enter the authentication in the VLC 2 5 IP camera connection to the server Device supports ONVIF 2 2 1 protocol You can easily access the NVR with ONVIF or server with ONVIF ...

Страница 15: ...two stream modes Main stream and sub stream If you want to access the camera form LAN here you can select Main stream If you want to access the camera from Internet here we recommend sub stream Note When the network bandwidth is bad you d better select Sub Stream and the video will be more fluent Section3 Select the language You can select the language you need by clicking on the language dropdown...

Страница 16: ...User User Manual Manual 15 modification You will now use the new username and password to login the camera in the future Figure 3 2 3 2 Surveillance Window Figure 3 8 1 2 3 6 4 5 7 ...

Страница 17: ...it rate Different models support different specific mode 1 Stream type no Identify the stream type 2 Resolution The bigger the resolution the better of the image quality is If you are accessing the camera via internet and want to get more fluent video streaming please select resolution VGA 3 Maximum frame rate The maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limit...

Страница 18: ... you want to define or change the IR led lights schedule time please go to Settings Video IR LED Schedule page Section5 Image quality settings In this page you can tune Hue Brightness Contrast Saturation and Sharpness to get higher quality Section6 OSD If you have added time and camera name in the video you can see it in the live window Go to Settings Basic settings Camera name panel and you can c...

Страница 19: ...audio 5 Snap Click it to make snapshot and it pop up a window which picture you snapshot right click in the window and save the picture to anywhere you want 6 Record Click the icon and the camera start recording you can see a green dot in the live window Click again and stop recording The default storage path is C IPCamRecord You can change the storage path Go to Settings Record Storage Location p...

Страница 20: ...ase select Keep ration to get a better visual quality Figure 3 10 Full Screen Select it and Click it to make full screen press ESC and exit full screen Zoom up down Click it and the live view will be digital zoomed up then click Zoom Down and the live view back to original size Figure 3 11 NOTES ...

Страница 21: ...ser User Manual Manual 20 1 This camera don t support Pan Tilt function so here cann t allow to use Screen PTZ 2 For Mac OS the plugin cannot support Onscreen Mouse function so you cannot allow to use it ...

Страница 22: ... give to your device to help you identify it Click Basic Settings and go to Device Name panel where you can change your camera name The default device name is anonymous Camera ID Display the MAC address of your camera For example Device ID is 008414350787 the same MAC ID sticker is found at the bottom of the camera Camera Time The system time of the device Click Basic Settings and go to Camera Tim...

Страница 23: ...ce status such as Alarm status NTP DDNS status WIFI status and so on Figure 4 2 4 1 3 Session status Session status will display who and which IP is visiting the camera now Figure 4 3 4 1 4 Log The log record shows who and which IP address accessed or logout the camera and when ...

Страница 24: ...t alias is anonymous You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters Figure 4 5 4 2 2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera Click the page number and go to the corresponding page to see more logs Fill in one page number click Go button and ...

Страница 25: ...twork Camera with your computer Manually The administrator can enter the date and time manually Please select the date and time format use DST Select the use DST then select the daylight saving time from the drop down menu Click Save button to submit your settings NOTE If the power supply of camera is disconnect you need set the camera s time again 4 2 3 User Accounts Here you can create users and...

Страница 26: ...ssword then select Change password enter the old password and the new password lastly click modify to take effect Figure 4 8 How to add account Select one blank column then enter the new user name password and privilege last click Add to take effect You can see the new added account on the Account list Figure 4 9 ...

Страница 27: ... cameras if there is 8 cams installed The firmware within the camera can support a maximum of 9 devices monitoring all at the same time This page you can both add MJPEG and H 264 series cameras to the first camera and view multi surveillance screen on one window Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add mo...

Страница 28: ...ou which series the camera belongs to Figure 4 12 Back to Surveillance Windows and click Four Windows option you will see four cameras you added 2 Enter the User name and password of the 2nd camera 1 Click it camera model alias host and HTTP Port will be filled in the following boxes automatically 3 Click Add to take effect ...

Страница 29: ...in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet Login to the first camera using a DDNS domain name and port ...

Страница 30: ...ill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add Figure 4 16 1 The camera model MJ or H264 2 The 2nd camera s name Use DDNS domain name and port to login Make sure each camera you need add could login with DDNS name and port 2 3 4 5 1 ...

Страница 31: ... window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the cameras via internet 4 3 Network This section will allow you to configure your camera s IP PPOE DDNS UPnP Port Mail Settings and FTP Settings 4 3 1 IP Configuration If you want to set a static IP for the camera please go to IP ...

Страница 32: ...It is recommended that you use the subnet mask gateway and DNS server from your locally attached PC If you don t know the subnet mask gateway and DNS server you can check your computer s local area connection as follows Control Panel Network Connections Local Area Connections Choose Support Details Figure 4 19 ...

Страница 33: ...omain name you can also use the third party domain name IPCAM domain name Here take cp4911 myipcamera org for example Go to option of DDNS on the Settings Network panel you can see the domain name Figure 4 21 Now you can use http Domain name HTTP Port to access the camera via internet Set the same Subnet Mask and gateway of the camera with your PC There are two DNS servers You can set any of them ...

Страница 34: ... also use third part DDNS such as www no ip com www 3322 com Here take www no ip com for example Step 1 Go to the website www no ip com to create a free hostname Firstly Login on www no ip com and click No IP Free to register Figure 4 22 Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will rece...

Страница 35: ...n www no ip com Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from www no ip com Take hostname ycxgwp no ip info user name camera password camera2012 for example Firstly goes to option of DDNS Settings on the administrator panel ...

Страница 36: ... the last time you configured will take effect Do port forwarding within the router Example The camera s LAN IP address is http 192 168 8 100 2000 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of router Take Linksys brand router as an example Login the router and goes to Applications Gaming Single Port Forwarding Secondly Create ...

Страница 37: ...ng There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your router 4 3 4 Port This camera supports HTTP Port HTTPS Port ONVIF Port HTTP Port is used to access the camera remotely HTTP port By default the HTTP is set to 88 Also they can be assigned with another port number between 1 and 65535 But make sure they can n...

Страница 38: ...2 168 1 105 2000 in Equipment Search Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 1 105 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a static LAN IP address is set or you may have problems later with remote access and seeing the camera remotely if the ...

Страница 39: ...ort Layer Security Enter SMTP server for sender SMTP port is usually set as 25 Some SMTP servers have their own port such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username...

Страница 40: ...or Please try later 3 Server Error 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need to authenticate the user please check it and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authe...

Страница 41: ... which you can access on the internet you can set as Figure 4 39 Port Default is port 21 If changed external FTP client program must change the server connection port accordingly FTP Mode Here supports two modes PORT and PASV Username password The FTP account and password Click Save to take effect Click Test to see if FTP has been successfully configured ...

Страница 42: ...t of all you need to open the P2P function of the camera at Settings Network P2P Figure 4 36 4 4 Video This section allows you to configure Video stream settings On screen display and Snapshot settings 4 4 1 Video Settings There are two ways to set the stream video settings They are main stream video settings and sub stream video settings Figure 4 37 ...

Страница 43: ... the frame rate above 15 you can achieve fluently video The maximum frame rate for each model is different please see the Specifications Key Frame Interval The time between last key frame and next key frame The shorter the duration the more likely you will get a better video quality but at the cost of higher network bandwidth consumption Variable bitrate Select the Bit rate type to constant or var...

Страница 44: ... 4 39 Allow On Screen Display Mask There are two options Yes or NO Select yes and draw a mask area on the video the mask area will be black on the video Figure 4 40 Click OK button and return to the Privacy Zone page click Save to take effect Back to the surveillance window you can see the privacy area as the following picture The privacy zone ...

Страница 45: ...the snapshot pictures image quality and the storage path Figure 4 42 Manual snap Quality Low Middle and High The higher the quality the picture will be clearer Pictures Save To FTP If you have done FTP and Alarm settings when alarming the camera will snap pictures to the FTP automatically ...

Страница 46: ...lumn of TUE turns to red that means during Tuesday whole day the camera will capture Press the left mouse and drag it on the time boxes you can select the serial area 4 Click Save button to take effect 4 4 5 IR LED Schedule On this page you can set the schedule time for switching IR LED lights When parameter Mode is set to the Schedule on the Live Video window At these schedule time the IR LED lig...

Страница 47: ... Sensitivity It supports three modes Low Middle and High The higher the sensitivity the camera will be more easily alarmed Select one motion sensitivity 3 Trigger interval The interval time between two motion detections Here supports 5s 6s 7s 8s 9s 10s 11s 12s 13s 14s 15s Select one interval time 4 There are some alarm indicators A PC Sound If you select PC Sound when the motion has been detected ...

Страница 48: ...re and load it Time interval The interval time between two pictures 5 Set detect area Click set detect area and it pop up a window then you can draw the detection area Click Back button after settings When something moving in the detection area the camera will alarm Figure 4 45 6 Alarm Schedule Alarm anytime when motion is detected Click the black button up the MON you will see all time range turn...

Страница 49: ... be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day when something moving in the detection area the camera will alarm Figure 4 47 Press the left mouse and drag it on the time boxes you can select the serial area Figure 4 48 Click this button and select all time range ...

Страница 50: ...hedule or else there is no alarm anywhere and anytime 4 6 Record 4 6 1 Storage Location Figure 4 49 4 6 2 Local Alarm Location On this page you can enable local alarm record and select the local alarm record time Figure 4 50 4 7 Firewall This section explains how to control the access permission by checking the client PC s IP addresses It is composed of the following columns Block access from thes...

Страница 51: ...e clients whose IP addresses are in the IP list cannot access the Network Camera Click Save to take effect 4 8 System In this panel you can back up restore your camera settings upgrade the firmware to the latest version restore the camera to default settings and reboot the device 4 8 1 Back up Restore Click Backup to save all the parameters you have set These parameters will be stored in a bin fil...

Страница 52: ...ormation page to check for the latest firmware versions available Click Browse choose the correct bin file and then click System upgrade Don t shut down the power during upgrading After upgrading you can see the upgrade result Figure 4 53 Upgrade Firmware by Equipment Search Tool Double click the Equipment Search Tool shot icon select the Camera IP that you want to upgrade the firmware Then select...

Страница 53: ...ile in the upgrade package before you upgrade 3 Upon downloading the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 4 Normally only Device WEB UI need to be upgrade please do not try to upgrade the Device Firmware 5 ...

Страница 54: ...ings if selected The default administrator username is admin with a blank password Figure 4 56 4 8 4 Reboot Click Reboot to reboot the camera This is similar to unplugging the power to the camera Figure 4 57 5 Appendix 5 1 Frequently Asked Questions 5 1 1 Install the ActiveX of Firefox browser Google Chrome and IE Chrome ...

Страница 55: ...User User Manual Manual 54 Figure 5 1 Figure 5 2 Figure 5 3 ...

Страница 56: ...User User Manual Manual 55 Figure 5 4 Figure 5 5 ...

Страница 57: ...User User Manual Manual 56 Figure 5 6 5 1 2 Uninstall the ActiveX of Firefox browser Google Chrome and IE Chrome ...

Страница 58: ...User User Manual Manual 57 Figure 5 7 Figure 5 8 ...

Страница 59: ...same subnet Otherwise you can t access camera 5 1 5 Camera can not record Camera can not record when I click Record button or I can t change the manually record path When you use Windows7 or Vista you may be not able to do manually record or change the record path because of the security settings of computer There are two ways to resolve this problem 1 Please add the camera as a trusted site to re...

Страница 60: ... Figure 5 10 If you allow the ActiveX running but still could not see living video Please change another port number to try Don t use port 8000 Figure 5 11 NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you could not see video please shut down firewall or anti virus software to try again 5 1 7 Can t access IP camera in internet There are some reaso...

Страница 61: ...namically Gateway obtain dynamically DDNS Embedded DDNS Service Username and password Default admin username admin with a blank password 5 3 Specification ITEMS Image Sensor Sensor High Definition Color CMOS Sensor Display Resolution 1920 x 1080 2 0M Pixels Min Illumination 0 Lux With IR Illuminator Lens Lens Type Glass Lens focal length f 4mm 6mm 8mm 12mm Opention Aperture F1 2 Angle of View Hori...

Страница 62: ...14 Watts Environment Operating Temperature 20 C 60 C 4 F 140 F Operating Humidity 10 80 non condensing Storage Temperature 20 C 60 C 4 F 140 F Storage Humidity 0 90 non condensing Certification CE FCC RoHS 5 4 CE FCC Electromagnetic Compatibility EMC FCC Statement This device compiles with FCC Rules Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not c...

Страница 63: ... not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator your body This transmitter must not be co located or operating in conjunction wit...

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