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56 - English
PROBLEM
POSSIBLE CAUSE
SOLUTION
Garage door cannot be opened or
closed with car remote.
The garage door opener is in
Vacation Mode.
Press the
LOCK
( ) button on the indoor
keypad or smartphone app to unlock the
garage door opener.
Garage door opener is loud or
noisy.
Fasteners may not be tightened
securely.
The open travel limit has been set
incorrectly (Single Panel Doors
Only).
Inspect the entire product for loose parts
such as screws, nuts, bolts, caps, etc.
Tighten all parts securely.
Adjust the travel limits as described in the
Installation
section.
AC accessories not working.
AC power supply is disconnected.
GFCI is tripped.
Accessory is installed with a
rating of more than 10 amps.
Connect AC power supply.
Press the reset button on the top of the unit.
Remove the accessory and press the 10
amp circuit breaker reset button on the top
of the unit.
DC accessories not working.
AC power supply is disconnected.
The port powering the DC
accessory is not activated.
Connect AC power supply.
Use the indoor keypad to activate the
port.
Car remote not working.
RF antenna is obstructed.
Remote not programmed
correctly.
The remote’s signal is obstructed.
Position the antenna below the opener.
Program the remote as described in the
Operation
section.
Move remote to a different location.
Opener can’t connect to Wi-Fi
network.
Wi-Fi router is not connected to
the internet.
Opener not programmed
correctly.
Wi-Fi router using WEP security
scheme.
Connect Wi-Fi router to the internet.
Program unit according to app instructions.
Change your network security settings to
WPA/WPA2.
TROUBLESHOOTING
Содержание GD125
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