For Customer Services & Spare Parts please call
0345 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm
or visit us at
www.productcareuk.com
52
Trouble Shooting
Fault
Possible cause
Removing methods
As soon as the
appliance fills with
water, water
discharges.
•
The
end
of the water drain hose is too
low for the
machine.
•
Set the water drain hose to an
appropriate height. See page
15
No water appears to
be in the drum.
•
No fault. Water is in the unseen part of
the drum.
There are detergent
residues on laundry.
•
Non dissolving particles of some
detergents may remain undissolved
and adhere to your laundry as white
spots.
•
Perform an additional rinsing
cycle by setting your appliance
to ‘Rinsing’ programme or
clean the spots using a small
brush.
Laundry has oily like
stains on them.
•
The reason for these oily like stains are
due to oil, cream or ointment that may
have been on the laundry prior to the
wash.
•
Apply laundry stain remover to
affected area and repeat the
wash programme with a
maximum amount of
detergent.
Laundry remains
damp after the
drying cycle.
•
The appropriated drying programme
has not been selected.
•
The maximum load capacity for the
selected programme might be
exceeded.
•
Select a appropriate drying
programme for the laundry.
Spinning cycle is not
performed or runs
late.
•
No fault. Unbalanced load control
system has been activated.
•
The unbalanced load
control system will try to
spread your laundry evenly.
•
The spinning operation will
begin after your laundry is
spread. Place the laundry in
the machine in a balanced
fashion next time.
