PROBLEM SOLVING
Problem
Potential reason
Potential solution
Door not
If the microwave is within its warranty period, please
2. Latches have
contact customer services for further advice or take the
shutting/
become deformed
microwave back to the retailer it was purchased from for
locking
a refund or replacement.
Cooling vents allow the heat and steam to escape from
the microwave. These cannot be covered as it can cause
Over heating Cooling vents covered
excessive water to settle inside the microwave or the
microwave to overheat.
The installation instructions in the manual must be
followed or the warranty will be void.
1. Dishes/plate are too
Check that the dishes/plates are the correct size for the
Too noisy
microwave and that they are not hitting the walls/door of
large for the microwave
microwave during operation.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
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