For Customer Services & Spare Parts please call
0345 208 8750
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
or visit us at
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Bubbling and gurgling sound:
• This noise is emitted as the coolant fluid flows through the
pipes within the system. This is normal.
Water flowing sound:
• This is the normal sound of water flowing into the drain trough
during the defrosting process.
Excessive moisture build up inside the refrigerator:
• Check all food is covered and sealed. Check wet containers have not
been placed in the appliance.
• Are the doors of the appliance opened frequently? Once the door is
opened, the humidity found in the air in the room enters the appliance,
especially if the humidity levels in the room are very high. The more
frequently the door is opened in humid conditions the more chance of
the build up of moisture.
The doors do not close properly:
• Ensure there are no obstructions preventing door closure.
• Check the door compartments and shelves are correctly in place.
• Check the door seal is not warped or torn.
• Check the appliance is level.