Error Codes
All repairs to your machine should be carried out by a qualified engineer or contact Product
Care on 0345 208 8750.
Display
Description
Solution
Checks to be carried out
Err 04
The program end
light blinks.
Communication error
Switch the appliance off and unplug from the
wall socket. Leave the appliance for 2
minutes so that it can discharge. Insert the
plug back in the wall socket, turn on the
appliance, select the desired programme and
press start. Has the appliance started its
programme?
Err 05
The start/pause
light and
program end
light blink.
The heating element of
your machine or the
heat sensor has failed.
Hard water areas - build up of lime scale can
cause blockages in inlet hose filter, valve,
internal pipes and water distribution plate.
Err 06
The program
ready light and
program end
light blink.
The motor has failed.
Turn off the appliance.
Err 07
The program
start/pause light,
ready light and
program end
light stays on
permanently.
Configuration error.
Switch the appliance off and unplug from the
wall socket. Leave the appliance for 2
minutes so that it can discharge. Insert the
plug back in the wall socket, turn on the
appliance, select the desired programme and
press start. Has the appliance started its
programme?
Err 08
The start/pause
light, program
ready light and
program end
light blink.
Fault error.
Switch the appliance off and unplug from the
wall socket. Leave the appliance for 2
minutes so that it can discharge. Insert the
plug back in the wall socket, turn on the
appliance, select the desired programme and
press start. Has the appliance started its
programme?
Err 09
The program
ready light and
program end
light stays on
permanently.
The network voltage is
too high or too low.
If the network voltage is lower than 150V or
higher than 260V, your machine will
automatically stop. When the network
voltage is recovered, your machine will
continue its operation.
For Customer Services & Spare Parts please call 0345 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm
or visit us at
www.productcareuk.com
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