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Maintenance and Troubleshooting

PlasmaWall XP Series Installation/Operation Manual

PRE

IMINAR

RGB-HD images appear
“noisy.”

• Clock and Phase settings

need adjustment.

• Adjust Clock and Phase

settings (refer to

Input

Color

on page 51).

Computer images do not dis-
play correctly.

• The resolution and

frequency of the video
card in the computer are
not compatible with the
PlasmaWall.

• Select a compatible

resolution and vertical
frequency (refer to

Supported Timings

page 76).

The image is too large or too
small.

• Image size needs

adjusting.

• Adjust the image size (refer

Input Position

page 45).

Table 5-1. Troubleshooting Chart (continued)

Symptom

Possible Cause(s)

Solution

Содержание PlasmaWall XP-103DHD

Страница 1: ...PAL50DHD XP 65DHD XP OPAL65DHD XP 103DHD High Definition 1080p Flat Panel Plasma Display with and Digital High DefinitionTM Controller Scaler Processor with Vivix III TM Technology TM INSTALLATION OPE...

Страница 2: ......

Страница 3: ...tive in material or workmanship during the warranty period Runco will repair the product replace the product with a similar new or like new product or refund a prorata share of the purchase price calc...

Страница 4: ...mage claims directly with the shipping company 5 The customer is responsible for providing a suitable box to ship the defective product to an authorized Runco repair depot Boxes may be purchased from...

Страница 5: ...rranty does not cover black uniformity issues or other LCD issues associated with usage outside the Runco recommended guidelines and specifications for the product 7 Second day shipment delivery time...

Страница 6: ...which vary from locality to locality Some localities do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations an...

Страница 7: ...acles and the point where they exit from the apparatus 11 Only use the attachments accessories specified by Runco 12 Use only with a cart stand tripod bracket or table specified by the manufacturer or...

Страница 8: ...test EN 61000 4 6 Electromagnetic compatibility EMC Part 4 Testing and measurement techniques Section 6 Conducted disturbances induced by radio frequency fields immunity test EN 61000 4 8 Electromagne...

Страница 9: ...3 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Lamp s inside this product contain mercury This product may contain other electronic waste that can be hazardous if not...

Страница 10: ...x PlasmaWall XP Series Installation Operation Manual P R E L I M I N A R Y Notes...

Страница 11: ...bout This Manual 1 Textual and Graphic Conventions 1 Using This Manual 2 Related Documents 2 Description Features and Benefits 3 Key Features and Benefits 3 Parts List 4 2 Controls and Functions 5 Pla...

Страница 12: ...ler 22 Connecting Source Components to the DHD Controller 24 RS 232 Controller Connection 29 Connecting 12 volt Trigger Outputs to External Equipment 30 Connecting an External IR Receiver to the DHD C...

Страница 13: ...al Control 63 Serial Communications 63 RS 232 Connection and Port Configuration 63 Serial Command Syntax 63 Using Discrete IR Codes 68 IR Command Protocol 68 IR Command List 69 7 Specifications 71 Pla...

Страница 14: ...Table of Contents xiv PlasmaWall XP Series Installation Operation Manual P R E L I M I N A R Y Notes...

Страница 15: ...smaWall to the DHD Controller 22 3 5 RS 232 Connection from the DHD Controller to the PlasmaWall 23 3 6 HDMI Source Connections 24 3 7 Component Video Source Connections 25 3 8 RGBHV Source Connection...

Страница 16: ...lasmaWall XP Series Installation Operation Manual P R E L I M I N A R Y 7 2 PlasmaWall Model XP 65DHD and XP OPAL65DHD Dimensions with Optional Table Stand 74 7 3 PlasmaWall Model XP 103DHD Dimensions...

Страница 17: ...and other Runco product manuals on line at www runco com If You Have Comments About This Manual Runco welcomes your comments about this manual Send them to info runco com Textual and Graphic Conventi...

Страница 18: ...TIPS highlight time saving short cuts and helpful guidelines for using certain features NOTES emphasize text with unusual importance or special significance They also provide supplemental information...

Страница 19: ...aintain ISF standards The automation interface includes RS 232 control with discrete aspect ratio input and power on off selection The included Digital High Definition DHD Video Controller Scaler Proc...

Страница 20: ...teries RJ 11 Telephone Cable 50 feet 15 24 meters Serial Port Adapter RJ 11 Female to DB 9 Female Rack mount hardware for the DHD Controller PlasmaWall XP Series Installation Operation Manual this doc...

Страница 21: ...2 1 Figure 2 2 and Figure 2 3 show the PlasmaWall front panel controls and indicators Figure 2 1 PlasmaWall XP 50DHD and XP OPAL50DHD Front Panel Controls and Indicators Figure 2 2 PlasmaWall XP 65DHD...

Страница 22: ...dicators 1 DISPLAY STAND Optional accessory for table top installations 2 POWER BUTTON Connects or disconnects the display panel from the AC power source 3 STANDBY ON INDICATOR Lights green to indicat...

Страница 23: ...I N A R Y Connectors Figure 2 4 shows the rear panel connector locations on the PlasmaWall Figure 2 4 PlasmaWall Rear Panel SERIAL PC IN AUDIO SLOT1 SLOT3 PR CR R PB CB B Y G AUDIO R L COMPONENT RGB I...

Страница 24: ...er front panel the paragraphs that follow describe them Figure 2 5 DHD Controller Front Panel 1 RUNCO ICON Lights blue to indicate that the controller is on or powering up 2 IR SENSOR Receives IR comm...

Страница 25: ...RIGHT BUTTON Used to direct select inputs or move the menu cursor right in the OSD When no menus are present on screen the RIGHT button toggles through the different sources in this order Composite V...

Страница 26: ...6 DHD Controller Rear Panel Outputs 1 HDMI Out Connect this to the SLOT 2 INPUT A connector on the PlasmaWall see Figure 2 4 2 Display Control Connect this to the SERIAL input on the PlasmaWall using...

Страница 27: ...es RGB input for SCART RGBS sources 8 Video Standard composite video input for connecting a VCR camcorder or other composite video source Also provides composite sync input for SCART RGBS sources 9 S...

Страница 28: ...l Remote Control Unit Figure 2 7 shows the PlasmaWall remote control and the paragraphs that follow describe its functionality Figure 2 7 DHD Controller PlasmaWall Remote Control CUST 1 THX SVC HDMI 1...

Страница 29: ...Virtual Cinema Native Likewise the LEFT and RIGHT buttons toggle through the different source inputs in this order LEFT Button HDMI 2 HDMI 1 SCART HD 2 HD 1 Component S Video 2 S Video 1 Composite Vi...

Страница 30: ...nd lower portions are masked SVC Selects the Virtual Cinema aspect ratio 11 S VID 1 4 S VID 2 5 S Video Press to select an S Video input or to enter the numeric character 4 or 5 12 HD 1 7 HD 2 8 Press...

Страница 31: ...tes on Batteries When installing batteries make sure that the battery polarities are correct Do not mix an old battery with a new one or different types of batteries If you will not use the remote con...

Страница 32: ...ives a quick overview of the PlasmaWall installation process The sections following this one provide detailed instructions The signal from the remote control can be reflected by walls or other surface...

Страница 33: ...s document High Altitude Operation Due to the design of all plasma glass panels made by every manufacturer and the interaction between ambient air pressure and the plasma gases contained inside of the...

Страница 34: ...otherwise damaging the screen surface Ambient Light In general minimize or eliminate light sources directed at the display Contrast ratio in your images will be noticeably reduced if light directly s...

Страница 35: ...Figure 3 2 Ventilation Requirements for Enclosure Mounting XP 50DHD XP OPAL50DHD XP 65DHD and XP OPAL65DHD Figure 3 3 Ventilation Requirements for Enclosure Mounting XP 103DHD 50mm 2 50 mm 2 50 mm 2...

Страница 36: ...o synchronize the audio and video to the Advanced Television Systems Committee ATSC prescribed tolerances According to the ATSC the sound program should never lead the video program by more than 15 mi...

Страница 37: ...rs Common sources of these include slide projectors speakers power amplifiers and elevators Handle the unit carefully when installing or carrying it Use the built in handles DO NOT touch or hold the s...

Страница 38: ...ect signal cables for each source Ensure that the cables are securely connected Tighten the thumbscrews on connectors that have them Connecting the PlasmaWall to the DHD Controller Connect the DHD Con...

Страница 39: ...ontrol RS 232 output from the DHD Controller to the SERIAL input on the PlasmaWall Use a standard modular telephone cable with RJ11 plugs at both ends On the PlasmaWall end use the provided RJ11 to DB...

Страница 40: ...Figure 3 6 Figure 3 6 HDMI Source Connections Use the HDMI inputs whenever possible This ensures the highest video quality because the signal is carried in the digital domain throughout the entire sig...

Страница 41: ...M I N A R Y Component Video Source Connections Connect your component video sources to the HD1 HD2 and or Component SCART inputs as shown in Figure 3 7 Figure 3 7 Component Video Source Connections Y...

Страница 42: ...Y RGBHV Source Connections Connect personal computers and or other RGB sources to the HD1 HD2 and or Component SCART inputs as shown in Figure 3 8 Figure 3 8 RGBHV Source Connections or Computer RGB...

Страница 43: ...en blue and red outputs from your SCART source to the Component SCART input on the DHD Controller Connect the sync output from your SCART source to the Video input on the DHD Controller See Figure 3 9...

Страница 44: ...lation Operation Manual P R E L I M I N A R Y Composite and S Video Source Connections See Figure 3 10 Figure 3 10 S Video and Composite Video Source Connections Gaming Console VCR Camcorder Composite...

Страница 45: ...onnect a PC or control automation system if present to the RS 232 port on the DHD Controller see Figure 3 11 For more information about using this connection refer to External Control on page 63 Figur...

Страница 46: ...ting 12 volt Trigger Outputs to External Equipment If your installation includes equipment that responds to 12 volt triggers connect it to the 12 volt trigger outputs as shown in Figure 3 12 Figure 3...

Страница 47: ...l cannot reach the DHD Controller due to excessive distance or obstructions such as walls or cabinet doors you can connect an external IR receiver to the DHD Controller to extend the range of the remo...

Страница 48: ...he power cord into the AC receptacle on the rear of the PlasmaWall Connect the other end to your AC power source The XP 103DHD requires 200 240 VAC Figure 3 14 AC Power Connection Similarly connect th...

Страница 49: ...on the remote control or the ON STANDBY button on DHD Controller front panel to turn on the system The power indicator on the DHD Controller lights solid blue the standby on indicator turns off 5 Aft...

Страница 50: ...and click the Monitor tab on the dialog box Set the Refresh Frequency to 60Hz and click OK 1 The native resolution of the PlasmaWall is 1920 x 1080 Other horizontal or vertical resolutions may be sca...

Страница 51: ...tion Left Right Up Down Width Height Overscan Overscan Mode Zoom Crop Phase RGB Component SCART signals only Tracking RGB Component SCART signals only Memory Presets Recall ISF Night Recall ISF Day Re...

Страница 52: ...Red Green Blue Yellow Cyan Magenta Color Space Auto REC601 REC709 RGB PC or RGB Video Not available on S Video or Composite video inputs Triggers 1 2 3 Miscellaneous Language English Fran ais Deutsch...

Страница 53: ...eft in this example 16 9 is selected Note that some aspect ratios are unavailable and or not useful with certain types of source material The optimal setting depends on a number of factors such as The...

Страница 54: ...tandard television programming and most VHS video cassettes Letterbox LBOX Letterbox mode scales zooms in on a 4 3 image linearly by the same amount on all sides to fill a 16 9 display Letterbox is be...

Страница 55: ...des Native none Select Native to display the source signal in its native resolution centered in the display area with no re sizing or overscan This means for example that 720p HDTV programs will displ...

Страница 56: ...hough it may be possible to obtain satisfactory picture quality using the naked eye and regular program material Runco recommends using an external test pattern source Ovation Multimedia Digital Video...

Страница 57: ...areas are barely visible The lighter gray areas are clearly visible The white areas are a comfortable level of true white The image contains only black gray and white no color Contrast On your externa...

Страница 58: ...front panel 2 Select Service from the Main Menu and press ENTER 3 Enter the Service menu passcode 4 Select Display Device from the Service menu and press ENTER 5 Press ENTER again to select Configure...

Страница 59: ...rs greener To adjust the tint enable blue only display mode in the Diagnostics menu as you would for adjusting color saturation refer to the previous section Color Saturation Select Tint from the Pict...

Страница 60: ...the transitions from black to gray and differently sized lines in the sweep patterns at the top and bottom Lower the sharpness setting to eliminate them Figure 4 5 Typical Test Pattern for Adjusting...

Страница 61: ...on the assumption that older television sets may not display the outer edges of the broadcast picture area Overscan effectively trims away these inactive outer edges and enlarges the remaining portio...

Страница 62: ...d each pixel is clearly defined You may notice that you can stabilize the image at more than one point Use either setting in such cases Tracking RGB Component or SCART sources Tracking determines the...

Страница 63: ...age presets or to save image settings in the Custom 1 or Custom 2 memory location The currently selected preset is indicated by a to its left in the example shown here ISF Night is selected You should...

Страница 64: ...ns or resolve product performance issues Field Service Manufacturing The Field Service and Manufacturing menus are password protected and intended for use only by Runco service personnel and factory t...

Страница 65: ...ls to correct color imbalances in the dark areas of the image A good way to do this is to use a test pattern consisting mostly of dark gray areas such as a 30 IRE window pattern If the gray areas cont...

Страница 66: ...and management standards Figure 4 7 CIE 1931 Chromaticity Diagram Simple Select Simple mode from the Color Temp menu with the PlasmaWall this is the only choice to choose one of three color temperatur...

Страница 67: ...escribed on page 49 but affect the Y Pb and Pr signal components rather than the red green and blue channels Chroma Delay use the Chroma Delay control to correct a mis aligned image from a Composite o...

Страница 68: ...hen select Paste Settings from the Copy Paste menu If you want to keep these new settings you must save them Refer to Save ISF Night Save ISF Day on page 51 or Memory Presets on page 47 Output Shift T...

Страница 69: ...may want to change the default input name to the type of source component connected to it VCR DVD Laptop et cetera Input names can be up to 12 characters long To edit an input name select Input Names...

Страница 70: ...ote lights solid red 2 Enter a new two digit code between 00 and 31 inclusive Include a leading zero for single digit codes for example enter 9 as 09 3 The LED turns off to confirm the code change If...

Страница 71: ...trigger outputs to each aspect ratio Those triggers are then activated by selecting that aspect ratio Miscellaneous Select Miscellaneous from the Service menu to set the following options Language Sel...

Страница 72: ...data structure provided by a display device to describe its capabilities to a graphics card It is what enables a modern personal computer to know what kind of monitor is connected Some modern display...

Страница 73: ...settings back to their factory defaults choose System Reset from the Service menu A confirmation message appears Select Yes to continue with the reset or select No to cancel This action is not undoab...

Страница 74: ...Operation 58 PlasmaWall XP Series Installation Operation Manual P R E L I M I N A R Y Notes...

Страница 75: ...fter wringing the cloth thoroughly wipe the component and then dry it with a dry soft cloth Cleaning the Screen After dusting wipe the screen gently using the supplied cleaning cloth or another soft c...

Страница 76: ...ntroller is properly connected to the SERIAL input on the PlasmaWall see Figure 3 4 and Figure 3 5 The PlasmaWall and DHD Controller are both on but there is no picture and on screen menus do not appe...

Страница 77: ...51 Computer images do not dis play correctly The resolution and frequency of the video card in the computer are not compatible with the PlasmaWall Select a compatible resolution and vertical frequenc...

Страница 78: ...Maintenance and Troubleshooting 62 PlasmaWall XP Series Installation Operation Manual P R E L I M I N A R Y Notes...

Страница 79: ...controller or PC serial port as follows no parity eight 8 data bits one 1 stop bit and no flow control Set the baud rate to 19200 to match that of the DHD Controller RS 232 port Serial Command Syntax...

Страница 80: ...er ignores it and returns a minus sign Table 6 1 Serial Commands Command Parameter min max Value Stored Description Power On Off Commands OFF NA NA Turns display off ON NA NA Turns display on POWER 0...

Страница 81: ...ROMADELAY 7 7 YES Sets a value for input color chroma delay CHROMADELAY NA NA Returns input color chroma delay setting COLOR 50 50 YES Sets a value for color COLOR NA NA Returns color setting value CO...

Страница 82: ...eturns input vertical position value IWIDTH 0 50 YES Sets the value for input width IWIDTH NA NA Returns input horizontal width value OVERSCAN 0 20 YES Sets the overscan percentage OVERSCAN NA NA Retu...

Страница 83: ...f 1 Initializing 2 On 3 Powering Down 4 Error TRIGGER 1 3 YES Assigns trigger to currently selected aspect ratio The following serial commands are meant to emulate buttons on the remote control or DHD...

Страница 84: ...acteristics Each code consists of 14 bits Two 2 start bits always 1 A toggle bit This bit is inverted every time a key is released and pressed again This allows the DHD Controller to distinguish betwe...

Страница 85: ...Packet Data Word Encoded Data Word Modulated Carrier Zoom In of Carrier RC5 Packet Transmission 3tp tp 1 78 ms 27 8 s Table 6 2 RC5 Control Codes for the DHD Controller Remote Control Button Name RC5...

Страница 86: ...Arrow LET BOX 0x344B 0x3C4B Letterbox aspect ratio MENU 0x3443 0x3C43 MENU OFF 0x3442 0x3C42 Power off ON 0x3441 0x3C41 Power on RIGHT 0x3448 0x3C48 Right Arrow SVC 0x346D 0x3C6D Virtual Cinema aspec...

Страница 87: ...d Horiz scan frequency 15 to 110 kHz Vert scan frequency 48 to 120 Hz Inputs from DHD Controller 1 Digital Video HDMI 1 2A with HDCP 1 RS 232 9 pin D sub male Power Requirements XP 50DHD XP OPAL50DHD...

Страница 88: ...l commands via RS 232 Front panel controls RS 232 Communication Parameters 19200 bps no parity 8 data bits 1 stop bit no flow control Trigger Outputs 3 12 VDC each rated at 250 mA and thermal fuse pro...

Страница 89: ...sions Figure 7 1 Figure 7 2 and Figure 7 3 show the PlasmaWall dimensions all dimensions are in inches Figure 7 1 PlasmaWall Model XP 50DHD and XP OPAL50DHD Dimensions with Optional Table Stand 30 000...

Страница 90: ...N A R Y Figure 7 2 PlasmaWall Model XP 65DHD and XP OPAL65DHD Dimensions with Optional Table Stand 0 7 87 12 37 1 98 2 35 3 69 62 45 54 60 50 10 0 1 63 37 69 1 34 IR RECEIVER 1 26 2 49 all around 17...

Страница 91: ...s PlasmaWall XP Series Installation Operation Manual 75 P R E L I M I N A R Y Figure 7 3 PlasmaWall Model XP 103DHD Dimensions with Floor Stand 5 25 34 30 16 00 1 45 6 50 89 38 59 50 96 13 50 75 102 5...

Страница 92: ...00 31 469 25 175 66 59 35 892 29 862 72 00 37 861 31 500 75 00 37 500 31 500 85 00 43 269 36 000 800x600 800x600 60 00 37 879 40 000 72 00 48 077 50 000 75 00 46 875 49 500 85 00 53 674 56 250 832x624...

Страница 93: ...4p 1280x720 23 98 24 00 17 982 18 000 59 341 59 400 720 25p 1280x720 25 00 18 750 74 250 720 30p 1280x720 29 97 30 00 22 478 22 500 74 175 74 250 720 50p 1280x720 50 00 37 500 75 250 720 60p 1280x720...

Страница 94: ...94 60 00 15 734 15 750 3 580 PAL N 50 00 15 625 3 580 SECAM 50 00 15 625 13 500 Table 7 3 Supported Signal Timings by Input continued Format Resolution Refresh Rate Hz Horizontal Frequency kHz PixelF...

Страница 95: ......

Страница 96: ...Runco International 800 23RUNCO Fax 503 748 8161 www runco com 020 0726 03 rev A September 2009...

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