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Ruijie RG-EG210G-E Series Routers Hardware Installation and Reference Guide

Maintenance and Troubleshooting

5 Maintenance and Troubleshooting

5.1 General Troubleshooting Procedure

5.2 Troubleshooting Common Faults

Symptom

Possible Causes

Solution

Forgetting the login

password

A password is manually configured but

it is forgotten.

Press the Reset Button for more than 5 seconds to

restore the default password.

The status indicator is

not on after the device

is started.

The power supply module does not

supply power.

Check whether the power socket at the equipment

room is normal and whether the power cable of the

device is in good contact.

The device is not working

properly after installation

Check the cabinet installation

Check whether the device is properly

mounted on the cabinet

Check power supply

Check LED indicators

Check cable connection

Contact Ruijie for any hardware

faults

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Содержание RG-EG210G-E Series

Страница 1: ...Ruijie RG EG210G E Series Routers Hardware Installation and Reference Guide...

Страница 2: ...or by any means without the prior written consent of Ruijie Networks is prohibited Exemption Statement This document is provided as is The contents of this document are subject to change without any n...

Страница 3: ...ite https www ruijienetworks com Technical Support Website https ruijienetworks com support Case Portal https caseportal ruijienetworks com Community https community ruijienetworks com Technical Suppo...

Страница 4: ...tor familiar with mainstream router configuration commands can use this device without training 1 1 RG EG210G E Specifications Model RG EG210G E CPU Dual core CPU with the clock speed of 1 35GHz Flash...

Страница 5: ...ference in which case the user may be required to take adequate measures Appearance Figure 1 1 Appearance of RG EG210G E Figure 1 2 Front Panel of RG EG210G E Note 1 System status LED 2 Reset button 3...

Страница 6: ...ce in the specified environment 10 cm distance space should be reserved at both sides and the back plane of the cabinet to allow air circulation It is recommended to clean the device once every 3 mont...

Страница 7: ...supply and damp wet ground or floor Before installing the device find out the location of the emergency power supply switch in the room First cut off the power supply in the case of an accident Try to...

Страница 8: ...urrent is 30 mA When twice of the total leakage current of the system is greater than 30 mA the system must be equipped with two or more leakage protectors For the leakage current value of each power...

Страница 9: ...E Series Router Temperature Relative Humidity 0 C to 40 C 32 F to 104 F 10 to 90 40 F to 158 F The requirements for the sampling site of the temperature and humidity in the operating environment of t...

Страница 10: ...unding required for EMC design includes shielding ground filter ground noise and interference suppression and level reference All the above constitute the comprehensive grounding requirements The resi...

Страница 11: ...of the electrical equipment and anti lightning grounding device Keep the equipment away from high power radio transmitter radar transmitting station and high frequency large current device Measures m...

Страница 12: ...g points Whether ventilation requirements are met for the device Whether the requirements of temperature and humidity are met for the device Whether power cables are already laid out and whether the r...

Страница 13: ...le management bracket and cables Install the tray and wiring layer on the cabinet according to the configuration of one cabinet with one device installed or one cabinet with multiple devices installed...

Страница 14: ...he building In most buildings the neutral point of a power supply has been grounded during the construction You need to make sure the power supply is properly grounded Please take the following steps...

Страница 15: ...uijie RG EG210G E Series Routers Hardware Installation and Reference Guide Installing the Router Verify that the fibers and twisted pairs match the ports Verify that the cables have been bound properl...

Страница 16: ...onnect to the SSID for configuration Figure 4 1 Schematic Diagram of the Configuration Environment 4 2 Startup Check 4 2 1 Checking before the Device is Powered on The router is fully grounded The pow...

Страница 17: ...ters Hardware Installation and Reference Guide System Debugging 4 3 Configuring Router To use the router more configuration should be made on the device Please refer to the corresponding command refer...

Страница 18: ...set Button for more than 5 seconds to restore the default password The status indicator is not on after the device is started The power supply module does not supply power Check whether the power sock...

Страница 19: ...all of which must be connected Figure A 1 shows the connections of the twisted pairs used by the 1000BASE T port Figure A 1 Four Twisted Pairs of the 1000BASE T In addition to the above cables the 10...

Страница 20: ...or the optical fiber ports select single mode or multiple mode optical fibers for connection according to the fiber module connected The connection schematic diagram is shown in Figure A 4 Figure A 4...

Страница 21: ...seven times their respective diameters The bend radius of a common coaxial cable should be greater than seven times its diameter The bend radius of this type of cables that often bend or suffer remova...

Страница 22: ...rack and cabling slot inside and outside the cabinet should be smooth without sharp corners The metal hole traversed by cables should have a smooth and fully rounding surface or an insulated lining P...

Страница 23: ...running or cause device damage or cable damage during commissioning The power cords cannot be bundled on the guide rails of moving parts The power cables connecting moving parts such as door grounding...

Страница 24: ...bunches with cables in cable bunches clean and straight Binding by using buckles should be performed according to Table B 1 Cable Bunch Diameter mm Binding Space mm 10 80 150 10 30 150 200 30 200 300...

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