RTX DualPhone 3058 Скачать руководство пользователя страница 54

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t r o U B l e s h o o t i n g g U i d e

ProBleM

PossiBle CaUse

solUtion

the Cd-roM cannot run
automatically

• Right-click the icon of your CD driver, then select

open

. Double-click the

dUalphonesetup.exe

file to enter the installation process.

Contact list/user status returns
PC not available message

• Please check as follows: If the base station is

powered on.

• If the USB driver is functioning properly and the

USB plug is connected successfully.

• If you are signed into Skype.

• If the DUALphone Suite is running and shows

that the connections are successful.

• Start and sign into Skype.

• Make sure the DUALphone Suite is installed and running.

• Verify that the USB driver is functioning properly and the USB plug is properly

connected.

• Verify that the setting of Skype can allow DUALphone Suite to access it.

i cannot call an ordinary phone
number

• 00/011 or country code is omitted.

• Your Skype account has too little of no credit.

• The handset loses its link.

• Enter 00/011 and country code before the number dialled.

• Buy more Skype credits.

• Verify that the link is successful.

Bad audio quality

• There may be interference from nearby electrical

appliances.

• The base station is installed in a room with thick

walls, or the handset is too far way from the
base station.

• The quality of the network is not good, or the

audio device is not good enough.

• Move the PC to a different location.

• Move the handset closer to the base station.

• Get an audio device with higher quality.

troubleshooting – skype

Содержание DualPhone 3058

Страница 1: ...User Manual T aking internet telephony a step further 3058 call for free EASY to use P N 60081111 v 1 0 HANTZ PARTNER The Upgrade Company www hantz com ...

Страница 2: ...d u a l p h o n e 2 ...

Страница 3: ...Dear customer d u a l p h o n e T aking internet telephony a step further 3058 Us er Manual english ...

Страница 4: ...ll rights reserved All forms of copying or reproduction of the product or its associated User Manual are strictly prohibited This product is manufactured for RTX Products A S Accessories Approved DUALphone accessories such as batteries extension kits headsets etc can be ordered from authorised dealers Intended use This DUALphone is designed for telephony within a telephone network Any other use is...

Страница 5: ...on 28 USING THE HANDSET 30 Basic operation 30 Power on off operation 30 Selecting language 30 Making landline external calls PSTN 30 Making Skype calls 31 Taking calls 32 Redialling 32 Dialling from the phone book 33 Muting the microphone and ringer 33 Call hold transfer 33 Party conference 33 Call waiting 33 Changing the earpiece and ring volume 34 Paging the handset 34 Handset speaker phone 34 K...

Страница 6: ...1 Message waiting 41 Wallpaper 41 Contrast 42 Key tones 42 Auto answer 42 Handset name 42 Menu style 42 Backlight 43 Ip Skype contacts 43 Registration 43 De registration 44 Select base station 44 Default handset settings 44 Base station settings 45 Base ringer 45 Base ringer on off 45 Dial mode 45 System PIN 45 Flash time 45 Ip Skype status 46 Default base settings 46 Function 47 Games 47 Snake 47...

Страница 7: ...it card size quick guide 2 batteries AAA rechargeable 1 safety and warranty sheet 1 belt clip Please check the contents of the package carefully If anything is missing or shows signs of transport damage do not put your DUALphone into service but contact your sales outlet with the purchase receipt Note Keep the equipment packaging so that your DUALphone will not be damaged in the event of transport...

Страница 8: ...t 4 Plug the USB cable into the USB port on your PC The base station in now ready to operate Note Only use the connection cable supplied n Getting Started Installing and charging the batteries 1 Insert two rechargeable AAA size batteries in the compartment ensuring correct polarity 2 Close the compartment 3 Place the handset in the base station to charge for 14 hours prior to first use ins tallati...

Страница 9: ...until it clicks into place System requirements Minimum system requirements PC running Windows 2000 or XP operating system 400 MHz processor 128 MB RAM 10 MB free disk space on your hard drive Internet connection either dial up minimum 33 6 kbps modem or any broadband cable DSL Recommended system requirements PC running Windows 2000 or XP operating system 1 GHz processor 256 MB RAM 30 MB free space...

Страница 10: ...ion CD included in the package does not run automatically when inserted into the CD ROM drive of your computer please open your CD ROM drive and double click on setup exe to open the main screen 1 Select the language you wish to use and click Continue ins tallati o n ...

Страница 11: ...lect File and then Save as After having saved the PDF file close the window To proceed with the installation click Continue Note If you would like to have the user manual in a different language click on the icon Download user manual online installat ion Dear customer 3 D U A L P H O N E T aking internet telephony a step further 3058 USER MANUAL ENGLISH ...

Страница 12: ...tware online A new window will pop up The rest of the installation procedure will then take place over the Internet When the online installation is completed click Exit to exit the CD ROM 4 If you do not have Skype installed on your computer click on the SkypeTM button The system now prepares to install Skype ins tallati o n ...

Страница 13: ...13 d u a l p h o n e 5 Please follow the three steps in order to start the installation of Skype 6 Click on Dualphone Suite to initiate the DUALphone Suite installation procedure installat ion ...

Страница 14: ...lect the language you wish to use and click Next The system now prepares the setup If you wish to stop the software installation then click Cancel 7 Click Next to continue or Cancel to terminate the procedure ins tallati o n ...

Страница 15: ...lect I accept the terms of the license agreement and then click Next to continue 9 By default the installation files will be stored in the directory C Program Files DUALphone Suite Click Change to change directory then click Next to continue ...

Страница 16: ...16 d u a l p h o n e ins tallati o n 10 The following window will be displayed Click Install to continue 11 Your DUALphone Suite has now been installed Click Finish to exit the wizard ...

Страница 17: ...Select Allow this program to use Skype to ensure that the DUALphone Suite works properly with Skype 12 Congratulations The installation wizard is now complete Click Finish to exit the wizard If you wish to learn more about Skype click on the icon SkypeTM getting started ...

Страница 18: ...n your PC desktop 2 Select Tools and click Start under Online update 3 The software will now be updated automatically 4 After the update the system will restart and will then be ready for use Uninstalling software 1 If you choose to uninstall the software from your PC select StartéSettingsé Control Panel ...

Страница 19: ... d u a l p h o n e installat ion 2 Select the Add or Remove Programs icon then select DUALphone Suite from the list and click Remove to uninstall 3 When the message box below is shown click Yes to continue No to cancel ...

Страница 20: ...ew the DUALphone Suite as well as the Skype running status If Skype is not installed you are logged out or logged in you are offline or your connection is closed DUALphone Suite will show a status message Also it will inform you about the reason should your DUALphone not connect to Skype Under About you will find software information as well as links to support www dualphone net and user manual PD...

Страница 21: ... to deregister the handset just select the desired handset number from the drop down list and click Start under De Registration The handset will de register automatically If you want to reset the System PIN code of your base station to 0000 just click Start under PIN Reset If you right click the DUALphone Suite icon you can select Open Monitor and choose whether you want the software to start when...

Страница 22: ...rom the main screen Simply click User Manual and retrieve it from the opened folder Note In order to keep your DUALphone working properly please check the following 1 Your are signed into Skype and it is running 2 Your DUALphone is connected to your PC and the USB driver is functioning 3 Your PC is not in hibernating mode 4 The Skype software is version 1 4 or later ins tallati o n ...

Страница 23: ... Skype Missed 6 Skype Answered 7 Skype Dialled 8 All Skype 3 Timer 1 Clock 2 Alarm Date Time 1 On Off Off Once Time Everyday Time Weekday Time 2 Ringer Type Ringer 1 10 3 Ringer Volume Level 1 5 1 Phone Book 1 Search 2 Add 3 Group 4 Speed Dial 5 Check 6 Emergency Call 7 Area Code Name Number 1 3 Set Group View 1 VIP Edit Name 2 Business View 3 Family Edit Name 4 Friends View 5 School Edit Name 6 O...

Страница 24: ...e Ringer 1 10 Skype Ringer 1 10 Intercom Ringer 1 10 VIP Ringer 1 10 Business Ringer 1 10 Family Ringer 1 10 Friends Ringer 1 10 School Ringer 1 10 Others Ringer 1 10 Page Ringer 1 10 Landline Level 1 5 Skype Level 1 5 Intercom Level 1 5 VIP Level 1 5 Business Level 1 5 Family Level 1 5 Friends Level 1 5 School Level 1 5 Others Level 1 5 Page Level 1 5 Ringer On Off On Off On Off Edit Number Syste...

Страница 25: ...hest Score Help 2 Guess Number Start Game Level Highest Score Help 1 Ringer Type Ringer 1 5 2 Ringer On Off On Off 3 Dial Mode Tone Pulse 4 System PIN Input Current PIN Input New PIN 5 Flash Time 100 250 600 6 My Skype Status Offline Online Skype Me Away Not available Do not disturb Invisible 7 Default Confirm ...

Страница 26: ...rnall call Key Up Down Key Asterisk Key Hash Key symbol Name Usage SKL View menu and confirm settings Mute or un mute microphone when talking or ringing during incoming call When playing games use to pause play SKR View name Return to previous menu Up View content above current Short key to enter Missed Calls list Down View content below current Short key to enter Answered Calls list Phone keys ...

Страница 27: ...r Activate deactivate hands free speaker Off Power on off Terminate call When operating unit pressing this key can return it to standby mode Flash Redial Flash INT Initiate an intercom connection and pause or hold the external line Asterisk digit Short key to switch DTMF and Pulse dial mode Activate Message Waiting Service in standby mode Hash digit Short key to lock unlock keyboard Pause an outgo...

Страница 28: ...e Line is in use Alarm Alarm is set Ring External ringer volume is on Battery Battery level No ring External ringer volume is off Mute Microphone or handset ringer is muted Message waiting Message is waiting n LCD Display Main Menu 98x67 W x H Contrast 98x67 W x H Online Contrast Out of Range Contrast Level 3 Phone Book Contrast Level 4 LCD Icon Description Small icons ...

Страница 29: ...nvisible User is not visible Skype me External ringer volume is off PC not available Microphone or handset ringer is muted Conference Message is waiting SkypeIn Type of Skype contact SkypeOut Type of Skype contact Large icons ICON Name Description Phone Book Phone book can be set Call Log Call log can be set Timer Timer settings Handset Settings Handset settings Base Settings Base station settings...

Страница 30: ...age 6 When English is selected press to confirm without additional input language or press to add an additional input language then press or to select the additional language and press to confirm 7 Press to confirm the selection when selecting another language than English Making landline external calls PSTN Post dialling 1 Press or and wait for a dialling tone 2 Dial the telephone number 3 Press ...

Страница 31: ...ones worldwide There are two ways to make a SkypeOut call Direct dialling 1 Dial the number using the format 00 011 country code telephone number 2 Press to dial out the number 3 Press to end the call Dialling from Skype contacts list 1 Press and the first entry in the Skype contacts list appears 2 Press or to select the required subscriber from the list Alternatively enter the first letter of the...

Страница 32: ...n 3 Press to end the call Handset is not in the base station 1 Press or INT to carry out the conversation 2 Press to end the call Note You can reject a call by simply pressing Redialing Your DUALphone stores up to 20 last dialled landline numbers in the Landline Dialled Log and an unlimited number of dialled Skype usernames or SkypeOut numbers in the Skype Dialled Log Press to view the dialled cal...

Страница 33: ...sfer them to other extensions 1 Press to put the call on hold 2 Enter the extension number you want and the extension called will ring 3 Press again if you would like to take back the call or to transfer the call Party conference Skype conference call 1 Press to enter the Skype contacts list 2 Press or to view the contacts and press to select participants one by one up to four Skype users can be c...

Страница 34: ... when a key is pressed Can be switched off see Handset Settings Low battery charge If a low battery condition is detected the handset will beep every 30 seconds and the empty battery icon will be displayed on the screen Out of range When the handset is too far away from the base station the text Out of Range will be displayed on the screen PC Not Available When Skype cannot be accessed successfull...

Страница 35: ... the display and you will automatically be returned to the main menu 1 Press or to select the desired call log type then press to confirm 2 Press or to find the desired record 3 Press to view detailed information date time 4 Press The Landline Call logs operate as follows 1 Press or to select Save or Delete 2 Press to confirm or press to back up If you select Save 1 Press or to select a location i...

Страница 36: ...through the submenu Call Log then press 2 Press or to select one type of calls or all calls 3 Press to delete the desired records or pres to go back Note When viewing the records press and the highlighted record will be recalled immediately Usi ng the handset ...

Страница 37: ...n press 2 Enter the index character or the desired name then press 3 Press or to select the desired name then press 4 Press or to view the name and numbers 5 Press to edit the name and numbers delete the entry or change the group n Storing entries 1 Press or to select Add through the submenu Phone Book then press 2 Enter the name maximum 16 characters Note To enter the characters press the relevan...

Страница 38: ... the group and delete entries n Speed dialling 1 Press or to select Speed Dial through the submenu Phone Book then press 2 Press or to select the speed dial key 1é9 then press to confirm 3 Press or to select Phone Book or Delete then press to confirm 4 Under Phone Book press or to select a number to set as speed dial number then press to confirm 5 Under Delete press to delete the speed dial number...

Страница 39: ...ted and dialled even when the keypad is locked n Area code 1 Press in standby mode to view the submenus under Phone Book 2 Press or to select Area Code 3 Press then type the digits and press again to confirm maximum five digits Note Edit the area code using the same procedure ...

Страница 40: ...lume five levels then press to confirm n Ringer on off 1 Press or to select Ringer Volume through the submenu Handset Settings then press 2 Press or to select Ringer On Off then press 3 Press or to select then press to confirm n Prefix Prefix on off 1 Press or to select Prefix through the submenu Handset Settings then press 2 Press or to select On Off then press 3 Press or to select then press to ...

Страница 41: ...ing service number on you DUALphone To dial the programmed number press and hold for two seconds To store dial the voice messaging service number 1 In the Handset Settings menu press or to display Message Waiting then press to select 2 Press or to display Service then press to confirm 3 Enter the number of your messaging service provider then press to confirm 4 Press to dial the number 5 Press to ...

Страница 42: ...t Off or On then press to confirm n Handset name 1 Press or to select Handset Name through the submenu Handset Settings then press 2 Enter the handset name and press to confirm Note Key assignment overview 1 1 7 7 p q r s P Q R S 2 2 a b c A B C 8 8 t u v T U V 3 3 d e f D E F 9 9 w x y z W X Y Z 4 4 g h I G H I 0 0 space 5 5 j k l J K L Switch key 6 6 m n o M N O _ Press to switch between number ...

Страница 43: ... for three seconds n Skype contacts 1 Press or to select Skype Contacts through the submenu Handset Settings then press 2 Press or to select All all contacts will be displayed or Online only online users will be displayed then press to confirm n Registration 1 Press or to select Registration through the submenu Handset Settings then press 2 Press or to select a specific base 1é4 then press 3 Enter...

Страница 44: ...e station 1 Press or to select Select Base through the submenu Handset Settings then press 2 Press or to select a specific base station or auto base then press to confirm Note The base station s to which the handset is already registered will be indicated by and the base station you are using will be highlighted n Default handset settings 1 Press or to select Default through the submenu Handset Se...

Страница 45: ...s then press 2 Press or to select Off or On then press to confirm n Dial mode 1 Press or to select Dial Mode through the submenu Base Settings then press 2 Press or to select Tone or Pulse then press to confirm n System PIN 1 Press or to select System PIN through the submenu Base Settings then press 2 Enter the current PIN default setting 0000 then press 3 Enter the new PIN then press 4 Enter the ...

Страница 46: ...o select My Skype Status through the submenu Base Settings then press 2 Press or to select desired status then press to confirm n Default base settings 1 Press or to select Default through the submenu Base Settings 2 Press to reset to the default settings or press to cancel ...

Страница 47: ...bmenu Function then press to confirm 2 Press or to select Guess number then press to confirm 3 Enter Start Game to start the game 4 Enter Level to choose difficulty levels use or to select High Medium or Low and to confirm or to cancel setting 5 Enter Highest Score to view historic highest score it will be cleared after power off 6 Enter Help to get operation help for the game n Timer Setting date...

Страница 48: ...ff simply press to confirm To set one of the three other items you need to set the time see Setting date time for details If you select Ringer Type or Ringer Volume press or to select your desired selection then press to confirm Once the alarm is set the alarm icon will appear in the top icon bar Fu nc t i on ...

Страница 49: ...AC power supply and Plug in it again 5 The unit will return to its default System PIN code 0000 Note Please follow User Manual to register the handset again If you can not make receive Skype calls after installation Cause 1 The USB plug is not connected to your PC Solution Connect the USB plug to the PC Cause 2 The base station does not work Solution Check whether the power adaptor is connected to...

Страница 50: ...50 d u a l p h o n e Troubleshoo ti ng Gui de 1 Go to the Skype menu Select ToolséOptions 2 Select PrivacyéManage other programs access to Skype ...

Страница 51: ... a l p h o n e Tro ubleshoot ing Guide 3 Select DUALphone Suite then click Change 4 A window will pop up asking you to select Allow this program to use Skype Press OK 5 Click Save to save the option selected ...

Страница 52: ...ation is not powered on The handset is too far from the base station The line is not connected to the base station No signal icon The handset is not registered The handset is out of range of the base station When the handset is placed in the base station no beep is heard The handset is not placed properly in the base station The charging contacts are dirty The base station is not powered on The ba...

Страница 53: ...Registering handset Check if the power adapter is connected to the power outlet 220 230V AC 50 Hz and the other end is connected to the power jack on the base station bottom Check the power adaptor connection Move the handset closer to the base station Plug in the line Register the handset Move the handset closer to the base station Take the handset out of the base station and put it back again Cl...

Страница 54: ... into Skype If the DUALphone Suite is running and shows that the connections are successful I cannot call an ordinary phone number 00 011 or country code is omitted Your Skype account has too little of no credit The handset loses its link Bad audio quality There may be interference from nearby electrical appliances The base station is installed in a room with thick walls or the handset is too far ...

Страница 55: ...one Suite is installed and running Verify that the USB driver is functioning properly and the USB plug is properly connected Verify that the setting of Skype can allow DUALphone Suite to access it Enter 00 011 and country code before the number dialled Buy more Skype credits Verify that the link is successful l k Move the PC to a different location Move the handset closer to the base station Get a...

Страница 56: ...ty Directive 73 23 EC Standard EN60950 1 2001 1st edition SAR Recommendation 99 519 EC Standard EN50360 EN50385 Due to existing differences between public telecommunication networks in different states this authentication does not constitute in itself an unconditional guarantee for successful operation of these units on every network terminal point Intended use The DUALphone 3058 is designed to sw...

Страница 57: ...o P N 60081111 v 1 0 Österreich Tel 01 58 55 430 Fax 01 58 55 460 Deutschland Tel 0761 59 21 00 Fax 0761 58 52 28 Schweiz Tel 061 27 311 31 Fax 061 27 311 39 HANTZ PARTNER The Upgrade Company www hantz com ...

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