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t r o U B l e s h o o t i n g g U i d e
ProBleM
PossiBle CaUse
solUtion
the registration does not work
• The handset and the base station were not
prepared for registration.
• The handset or the base station has not been
entered into registration mode.
• The base station is registered full.
• Unplug and then plug in the power adapter.
• See
User Manual
for correct registration of base station and handset.
• Press
on the base station to page the registered handsets, then perform the
deregistration operation. Finally, register the handset you want to use.
no display
• The battery is empty.
• Charge the batteries, or replace them (see
Battery charging
).
no reactions to keystroke
• The keypad is locked.
• Press
for longer than two seconds.
no radio connection to the base
station – the led is blinking
• The handset is outside the base station range.
• The handset is not registered.
• The base station does not work.
• Move closer to the base station.
• Register the handset (see
registering handset
).
• Check if the power adapter is connected to the power outlet (220-20V AC / 50 Hz)
and the other end is connected to the power jack on the base station bottom.
no dial tone when pressing
• The base station is not powered on.
• The handset is too far from the base station.
• The line is not connected to the base station.
• Check the power adaptor connection.
• Move the handset closer to the base station.
• Plug in the line.
no signal icon
• The handset is not registered
• The handset is out of range of the base station.
• Register the handset.
• Move the handset closer to the base station.
When the handset is placed in the
base station, no beep is heard
• The handset is not placed properly in the base
station.
• The charging contacts are dirty.
• The base station is not powered on.
• Take the handset out of the base station and put it back again.
• Clean the charging contacts with a clean and dry cloth.
• Verify that the base station is powered on.
the battery icon remains empty
although the handset has charged
for 14 hours
• The handset’s batteries are defective.
• The handset is not placed properly in the base
station.
• Buy new rechargeable batteries.
• Make sure the battery icon is scrolling – otherwise put the handset back in the base
station.
i cannot hear the other party clearly
or the speaker is too loud/quiet
• The volume on the handset is too low.
• Adjust the volume.
the phone does not ring when a
call comes in
• The ringer may be set off.
• Verify that the ringer is on.
