Realtimes Beijing Technology Co.,LTD
www.realtimes.cn/en/index.html
RTSS-X501M Reference Manual V2.0
4
Due to the wide range of embedded system knowledge and various types of involvement, we can not
guarantee that all kinds of questions can be answered one by one. The following content is not
available for technical support, only suggestions can be provided.
1) Knowledge beyond the course published by our company;
2) Specific software program design;
3) Technical support for industrial carrier not issued by the company;
4) All kinds of driving support for industrial carrier board not issued by the company;
5) Hardware principle and drive design of peripheral module not issued by our company;
3. Technical support mode
1) Official website or email questions (recommended): http://www.realtimes.cn/cn/download.html
[email protected]
2) Official Taobao through Alibaba Wangwang consultation: https://shop340963258.taobao.com/
3) Wechat group consultation (wechat Group No. consults Taobao customer service or sales, and
Taobao purchase order No. needs to be provided for verification);
4) Technical support email: [email protected]
5) Tel: 010-84284669
4. Technical support time
Monday to Friday; 8:30-12:00 am; 1:00-17:30 PM;
The company arranges the rest according to the national legal holidays, during which it may not be
able to provide technical support, please send the problem to the technical support email. We will
reply to you as soon as possible on weekdays.
5. Complaints and suggestions
If you are not satisfied with us or have suggestions, you can send an email to yu.qin @ realtimes.cn
For feedback, please call 010-84284669 for further improvement.
6. Customized development services
The company provides the embedded operating system driver based on NVIDIA Jetson series and the
paid customized development service of hardware carrier board to shorten your product development
cycle.
Please email the request to [email protected]
Data acquisition and subsequent update
1. Access to information
Download on our website
The company's website contains supporting information of its products, including product user
manual, NVIDIA Jetson series module data manual, BSP driver support package for carrier
board, supporting peripheral driver files, interface test verification method, FAQ, system burning
guide, etc.
get into www.realtimes.cn , select "data download" in the navigation
bar, find the data you need, and click download.
2. Subsequent updates
Updates of subsequent documents, BSP, driver files and other official account will be updated in
time. We will pay close attention to our developments in order to ensure that your information is up to
date. We will push through WeChat public.
