Realtimes Beijing Technology Co.,LTD
www.realtimes.cn/en/index.html
RTSS-X501M Reference Manual V2.0
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Software/BSP Details
RTSS-X501M thinkbox works on systems that are burned using the official original NVIDIA Linux For
Tegra (L4T). HDMI, Gigabit Ethernet, USB2.0, serial port, GPIO, SD card, CAN bus are all supported. But
USB3.0 doesn't work properly.
RTSS-X501M
smart box interface full support, need to load the supporting driver patches.
The NVIDIA Original LT4 package can be downloaded from the following link:
https://developer.nvidia.com/embedded/linux-tegra
RTSS-X501M
Driver Patch Support Package Download address:
http://www.realtimes.cn/cn/software.html
Terms of Warranty
Important note
Each embedded product provided by Realtimes Technology is free from any defects in material and
process,fully in line with the specifications officially issued by the original factory.
Realtimes Technology warranty covers the original products,If the parts configured by the dealer are out of
order, please consult with the dealer to solve the problem. All products provided by Realtimes Technology are
guaranteed for one year.(lifetime maintenance service are available beyond the warranty period), The warranty
period starts from the date of delivery, for the products repaired within the warranty period, the repair parts
shall be extended for 12 months.Unless notified by Realtimes Technology, the date of your original invoice
shall be the date of shipment.
How do I get warranty services
If the product does not work properly, Please contact Realtimes Technology or dealer for warranty service,
please show invoice when product warranty(this is the proof for you getting warranty service).
Warranty solution
When you ask for warranty service, please follow Realtimes Technology warranty process,You will need to
receive your first diagnosis from a technicial engineer by phone or by email,at that time,we need you to
cooperate with us to fill in all the questions on the RMA form provided by us. Once we accurately determine
the cause of the fault and the location of the damage ,we will provide the charge list for the out of warranty
products,which needs your confirmation.Realtimes Technology keep the right to repair or replace the products.
If the product is replaced or repaired, the replaced faulty product or the repaired and replaced faulty parts will
be returned to Realtimes Technology.
