What appears to be a malfunction may not always be so. Please go through the following list before requesting service.
TROUBLESHOOTING
Troubleshooting
Symptom
Possible cause
Remedy
Power does not come on.
Remote control does not work.
No image is displayed on the
monitor.
Playback does not start.
Speaker does not produce sound.
Sound is distorted or noise is
generated.
Image is garbled.
Sound is intermittent.
Image is garbled.
Disk tray does not come out when
OPEN/CLOSE button is pressed.
Operation is not possible.
Power plug is disconnected from AC outlet.
Firmly connect the plug to AC outlet.
Batteries are exhausted.
Replace the batteries with new ones.
The tip of the remote controller is not pointed at
the receiving part of the player.
Use the remote control correctly.
The video cable is not connected.
Firmly connect the cable.
The TV is not set in video mode.
An incompatible disc is loaded.
Set the TV in video mode.
Load a disc compatible with the player.
No disc is loaded.
Disc is loaded upside down.
Audio cable is not connected.
Operation of the external amplifier is incorrect.
Disc is dirty.
Load a disc.
Reload the disc with the label up.
Firmly connect the cable.
Operate the amplifier correctly.
Wipe the disc surface with a soft cloth.
Connection is wrong.
Disc is dirty.
Disc is scratched.
Disc is warped.
Power plug is disconnected from the power outlet.
Microcomputer malfunctions due to lightning or
static electricity.
Correctly connect cables.
Wipe the disc surface with a soft cloth.
Replace the disc with a new one.
Firmly insert the plug into the outlet.
Turn the power off, then on again.
The malfunction may be caused by a device other than the player. Check other devices connected to the player.
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