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RN6 Users Manual
Chapter 6 Troubleshooting and Maintenance
6.1. General Troubleshooting
6.1.1 If your device does not respond, do a “hard reset”
You can reset RN6 by either of the following ways:
a. When
RN6
is
with external power supply
, please press reset button to reboot RN6
directly.
b. When RN6 is
with battery only
, please press reset button to turn off RN6. Then
short press (2 seconds) power button to turn on RN6.
6.1.2 Users can also perform a “system reset”
a. Do a “system reset,” in the Main menu, tap System, then tap System Info.
b. This will allow you to do a factory reset (restore to default set tings), reset the GPS
status and recalibrate the touch screen interface.
6.1.3 Screen responds slowly
a. Make sure you have enough battery power.
6.1.4 Inaccurate responses to tap on touch screen
a. Recalibrate the touch screen.
6.1.5 Connection Problems with PC
a. Make sure that the cable is securely plugged into the USB port on your computer and
on the device. Connect the USB cable directly to your computer—do not use the
cable through a USB hub.
b. Reset your device before connecting the cable. Always disconnect your device
before you restart your computer.
6.1.6 No GPS connection
a. Make sure RN6 is put near car windshield or no obstacle on its top.
b. Note that the GPS reception can be affected by:
▪
Bad
weather
