| 7
CHARLiE 2.0
USER MANUAL
ENGLISH
Your CHARLiE should give you years of trouble-free audio fitness, but if it isn’t performing as it should, it could be due
to one of these simple problems. If you’re still having trouble, please contact your authorised dealer or service centre.
SYMPTOM
DIAGNOSIS
CURE
Won’t turn on when the
POWER switch is pressed
Power adaptor isn’t connected properly Mains supply is off
Make sure the power cable is firmly plugged in and mains
is switched on
Test the mans with another appliance or different socket
No sound
The volume is turned down
Wireless connection not working properly
Speaker cable not connected correctly
Input selector set to wrong source
Press the volume up button to bring the noise
Check that ID light is on. If not, repeat wireless connection
process
Check that the speaker cable is connected correctly
Check the input selector is set to the source you want –
iPod dock or Aux
No sound from left or right
speaker
One or both speakers are not properly connected
Check speaker cable and ensure it’s connected securely to
both speakers
The acoustic image is
unstable (sounds unnatural
or weirdly bass light)
The positive and negative polarities of the unit and
speakers aren’t matched
Remove the speaker cables and re-connect them correctly
(red to red, white to white)
RothDock and speakers
won’t pair
Interference from nearby wireless systems
RothDock too far from the speaker with wireless con-
nection
Press both ID buttons in sequence again (the wireless sys-
tem has 12 different channels to work through and you may
need to try a few to find the ideal one for your location)
Set both devices side by side while you establish the
connection, then move them to their desired positions
(absolute max 15m)
iPod/iPhone volume doesn’t
affect audio volume
iPod volume control only controls volume to the head-
phone jack
Use your CHARliE’s volume control when your iPod/iPhone
is docked
Crackling sound from
speakers
Bad connection
A problem with your audio source
Check docking station connection (or the 3.5mm cable con-
nection if using). Make sure it’s using ‘line out’ ‘audio out’ or
‘headphone out’ from your source, NOT ‘speaker out’
Test the 3.5mm cable with another audio source eg CD
player, MP3 player
Sound is distorted
Volume level on iTube is too high
Sound source is distorted
Turn it down a bit (well, if it makes it sound better…)
WAV and MIDI files are often poor quality and distortion
sounds worse through a quality system – try a different
audio source eg CD
Radio interference
You may be too close to a radio tower
Try moving the speakers to different positions
Remote control doesn’t
work
Low battery
Remote’s not in range or pointing the wrong way
Replace battery
Point the remote at the dock from no more than 20ft
distance
Dr Feelgood
CHARLiE 2.0 Manual 23-6-10.indd 7
24/6/10 09:04:21
