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Synergy 1 and Synergy 100 Maintenance Guide (v16-S1)

Calibration and Diagnostics • 9–7

Panel Diagnostic Tools – Synergy 1

The Synergy 1 switcher provides a full array of panel diagnostic tools:

•

Displaying Panel Information

•

Potentiometer Test

•

Fader  Test

•

Joystick Test

•

Button Test

•

Lamp  Test

•

Memory  Test

•

Display  Test

•

Disk  Test

•

Panel  TX/RX  Test

•

Tally  Test

•

DIP/Jump Test

Each diagnostic function is discussed in the following sections.

Displaying Panel Information

The 

Panel Information Menu

 is for reference only. 

Use the following procedure to display panel information:

1. Navigate to the 

Panel Diagnostics Menu 1-2

 as follows:

•

Press 

HOME

 (to display the 

Main Menu 1-2

).

•

MORE 

(to display 

Main Menu 2-2

).

•

Setup 

(to display the 

Setup Menu

).

•

Panel Diagnostics 

(to display 

Panel Diagnostics Menu 1-2

).

2. Press 

Information 

to display the 

Panel Information Menu

. The following figure is an 

example. Information is provided for both the panel and the frame.

      

Information Menu — System Display

Содержание Synergy 1

Страница 1: ...Ross Video Limited Synergy 1 and Synergy 100 Maintenance Guide Software Version 16 S1...

Страница 2: ...g of copyrighted software is prohibited Notice The material in this manual is furnished for informational use only It is subject to change without notice and should not be construed as commitment by R...

Страница 3: ...he Product Manual Documentation Failure to heed this information may present a major risk of damage or injury to persons or equipment Warning The symbol with the word Warning within the equipment manu...

Страница 4: ...rounding conductor in the equipment s supply cord provides this protective earth To reduce the risk of electrical shock to the operator and service personnel this ground conductor must be connected to...

Страница 5: ...y approved A C wall plug certified for the country of use is required Alternatively other IEC 320 C 13 type power cords may be used provided that they meet the necessary safety certification requireme...

Страница 6: ...ystem before PCB removal A Word About Static Discharge Throughout the many procedures in this guide please observe all static discharge precautions Notice This is a Class A product In domestic environ...

Страница 7: ...be supplied free of charge while defective items undergo repair Return packing shipping and special handling costs are the responsibility of the customer Software upgrades for switchers may occur from...

Страница 8: ...ral resources Ross Video encourages you to use the appropriate take back systems These systems will reuse or recycle most of the materials from your end of life equipment in an environmentally friendl...

Страница 9: ...O Box 880 Ogdensburg New York USA 13669 0880 General Business Office Fax Technical Support After hours emergency E mail Technical Support E mail General Information Website 1 613 652 4886 1 613 652 4...

Страница 10: ......

Страница 11: ...Sync Pulse Generator 2 13 System Timing and Non Sync Detectors 2 15 CPU Structure 2 17 Processor Distribution and Functionality 2 17 A Note About CPU Architecture 2 18 Power Up Sequence 2 19 Software...

Страница 12: ...20 Installing the Ultimatte Insider Board 4 21 Ultimatte Insider Board Jumpers 4 22 Ultimatte Insider Board LEDs 4 22 Dual Aspectizer Board Installation Synergy 1 4 23 Installing the Dual Aspectizer B...

Страница 13: ...cing a Control Panel Power Supply 8 8 Replacing a Synergy Frame Power Supply 8 9 Replacing a Synergy Frame Power Supply 8 9 Replacing a Synergy Frame Power Supply Fan 8 12 Replacing a Synergy Frame Po...

Страница 14: ...Rear Panel Connectors 10 11 Basic Interconnections Synergy 1 10 12 Notes on Synergy 1 Basic Interconnections 10 12 Notes on Optical Encoders 10 12 Basic Interconnections Synergy 100 10 13 Notes on the...

Страница 15: ...ystem Interface Option 12 7 Installing the Monitor Wall Interface Option 12 8 Miscellaneous Options 13 In This Chapter 13 1 Installing the Editor Interface Option 13 2 Synergy 1 USB Controller Install...

Страница 16: ...vi Contents Synergy 1 and Synergy 100 Maintenance Guide v16 S1...

Страница 17: ...ion 1 1 Introduction In This Chapter As a useful tool for the field engineer the guide takes you through the block diagram of the Synergy switchers the main boards and components and the steps require...

Страница 18: ...er 7 DVE Send Option outlines the procedures required to install and test the DVE Send Option on the Synergy 1 switcher Chapter 8 Power Supplies provides information about redundant power and procedur...

Страница 19: ...indicated in bold faced upper case letters using a sans serif font For example Press WIPE to Menu names on the integral display panel are indicated in bold faced upper and lower case text For example...

Страница 20: ...to the multi button control panel of the Synergy 1 or Synergy 100 switchers Primary DVE refers to the one DVE either single or multi channel that is connected to a Synergy 1 switcher via RS 422 serial...

Страница 21: ...Character Generator D A Digital to Analog DA Distribution Amplifier DDR Digital Disk Recorder DSK Downstream Keyer DVE Digital Video Effects DVR Digital Video Recorder ID Identification MLE Multi leve...

Страница 22: ...he Synergy 1 Synergy 100 product line refer to the following publications Synergy 1 Installation Guide 4216D 002 Synergy 1 Operation Guide 4216D 003 Synergy Series Squeeze Tease 3D WARP Owner s Guide...

Страница 23: ...uide please observe all static discharge precautions Caution Avoid handling the switcher circuit boards in high static environments such as carpeted areas and when synthetic fiber clothing is worn Tou...

Страница 24: ...1 8 Introduction Synergy 1 and Synergy 100 Maintenance Guide v16 S1...

Страница 25: ...t The Synergy 1 frame is used with the Synergy 1 and Synergy 100 control panels The following topics are discussed Block Diagram Primary System Boards Buses and Video Routing CPU Structure Power Up Se...

Страница 26: ...Modules MLE Video Processing Core Squeeze Tease Border Generator Ultimatte or Aspectizer BKGD PST Key 1 Video Key 1 Alpha Key 2 Video Key 2 Alpha Key 3 Video AUX1 Key 3 Alpha AUX2 5 x 4000A 062 Serial...

Страница 27: ...xception of the 8 untimed Aux Buses is routed through a Deserializer Module 4000A 061 from which the signals feed the MLE Aux Buses 1 and 2 may be routed through Deserializer Modules through blanking...

Страница 28: ...lock down plate moved up in order to be able to remote the power supply 3 Power Supply Handle A small handle is provided to assist in removing and inserting the power supply The tray houses the power...

Страница 29: ...that there are no error conditions in the fan or power supply This LED is off if any of the two fail LEDs are lit 7 POWER Switch Use the POWER Switch to turn on the power supply Note that two importan...

Страница 30: ...ort One 8 pin shielded Telco port labeled SYNERGY PANEL is provided for communications between the frame and the Synergy control panel 1 Fan Exhaust Vent 2 Power Connector 3 Power Supply LEDs 4 Synerg...

Страница 31: ...o a external edit controller The connection allows the Synergy 1 to be controlled by the editor using RS 422 commands The port can be configured as RS 422 or RS 232 through the menu system 11 DVE Port...

Страница 32: ...installed Aux outputs 3 through 10 are untimed One optional clean feed output CLEAN One digital reference input 601 REF IN If DAs are required to provide additional outputs for a particular signal con...

Страница 33: ...ides the interconnects between the Frame Processor board power supply and external connections The board has no active components Frame Processor CPU 4216A 001 The Frame Processor resides in the slot...

Страница 34: ...o Aux 1 DVE Video Key 3 Alpha Aux 2 DVE Alpha 8 x Untimed Aux Aux Buses 3 10 MLE Outputs Looking closer at the MLE it receives eight dedicated buses MLE Outputs Dedicated Buses These dedicated buses a...

Страница 35: ...deo switch Serializer Modules Program Preview Clean Feed Aux 1 and Aux 2 video each come out of the MLE as parallel 10 bit data These signals are then routed through small Serializer Modules 4000A 062...

Страница 36: ...from serial data to 10 bit parallel data but it also handles the timing of the inputs by auto timing the signal to reference The signal is then routed into the MLE video processing core through circu...

Страница 37: ...and Sync Pulse Generator SPG circuitry takes the reference video signal from the REF IN BNC in serial form and creates a clean clock plus various other sync pulses for the system PLL and SPG Circuitry...

Страница 38: ...y n from the reference signal System delay on the Synergy 1 is adjusted using the Reference Menu Refer to the section Reference Delay Adjustment in the Synergy 1 Installation Guide for more informatio...

Страница 39: ...uarantees that the video will be locked horizontally after video passes through it Additionally the module s vertical sync output is examined and compared to that of the reference If the two signals d...

Страница 40: ...Reference Delay Adjustment in the Synergy 1 Installation Guide for details on setting the reference delay for your Synergy 1 switcher If you are setting up a Synergy 100 system refer to the section O...

Страница 41: ...witching One MLE Processor on the Frame Processor Board processes high level information that pertains to the current state and specific commands issued on the MLE This high level information includes...

Страница 42: ...key storage and recall information is also handled by the panel processor but the data ends up in the frame The Control Panel Processor within the Synergy 100 Control Panel simply turns LEDs on and o...

Страница 43: ...ame If the panel receives no information from the frame the Synergy 1 panel waits in the Synergy 1 Logo mode as show below Synergy 1 Logo In addition if communication is lost to the Synergy frame the...

Страница 44: ...trolled system start During the controlled start the system looks at non volatile RAM which contains a record of any possible system state prior to the power down The system then determines if the pow...

Страница 45: ...eps required in the upgrade The boot loader reads the control panel file off the floppy disk or USB key decompresses it and upgrades the flash It also loads the frame upgrade file off the floppy disk...

Страница 46: ...ypical circuit board label Circuit Board Labeling Scheme For all system circuit boards the following data is listed Ross Video logo Board name Board number Board revision ISS Issue Where a white squar...

Страница 47: ...Upgrades In This Chapter This chapter provides instructions for upgrading the Synergy switcher software from a storage device The following topics are discussed Synergy 1 Jumpers and Switches Synergy...

Страница 48: ...oard Caution All product servicing should be carried out by qualified service personnel To gain access to the control panel jumpers as outlined in the section Synergy 1 Control Panel Jumpers and Switc...

Страница 49: ...1 Control Panel Jumpers and Switches on page 3 3 it will be necessary to remove the safety barrier from the inside of the Control Panel s tub The equipment still presents a safety hazard with the pow...

Страница 50: ...l will light in the event of a power supply failure in the panel Down Redundant power is not installed The red POWER FAIL indicator will not light 9 DIP Switch 1 This 8 position DIP switch is reserved...

Страница 51: ...e Synergy 1 panel and frame In that case set SW8 in the Up position to enable Squeeze Tease 3D WARP software upgrades from a floppy disk or USB key Refer to Chapter 2 Installation and Setup of your Sq...

Страница 52: ...tures is restricted When you enter the Installation Menu a message alerts you that Installation Settings are Locked However you are permitted to view the menus as usual Upon exiting the installation m...

Страница 53: ...FAIL indicator LEDs In addition the control panel menu displays the Splash Screen When frame power is restored the power failure status indicator clears and the panel returns to the main menu with all...

Страница 54: ...eturn exactly as they were immediately before the power failure Please note A loss of control panel power only has no effect on the frame because the frame stores the current video state When control...

Страница 55: ...1 Navigate to the Installed Options Menu as follows Press HOME to display the Main Menu 1 2 MORE to display the Main Menu 2 2 Setup to display the Setup Menu Installed Options to display the Installe...

Страница 56: ...is recommended that you place the following information on the label Synergy 1 SD Switcher Software Version vXX xx Backup Today s Date This completes the procedure for saving your setups to a storage...

Страница 57: ...or the upgrade process to complete The completion is clearly indicated when the menu buttons flash in marquee fashion 9 Power off the frame 10 Power off the control panel 11 Move DIP Switch 4 SW8 on t...

Страница 58: ...ond 7 Insert the USB key with the upgrade system software into the USB port of the Synergy switcher The completion is clearly indicated when the menu buttons flash in marquee fashion 8 Power off the f...

Страница 59: ...may receive a USB Upgrade Failed error message when the Synergy 1 control panel is powered on Should you receive this error message contact Ross Video Technical Support for instructions on how to cor...

Страница 60: ...ect the storage device from the switcher This completes the procedure for restoring your disk registers Caution Do NOT remove the floppy disk or USB key from the switcher before the LED on the disk dr...

Страница 61: ...s Frame Jumpers and Switches System Reset Notes Jumper Positions The following legend indicates the jumper positions used in the following section Jumper Positions Up Jumper is away from the front of...

Страница 62: ...on DIP switch has the following system assignments from left to right SW1 to SW7 These assignments are Reserved and must be left in their default Down positions SW8 This switch controls the ability to...

Страница 63: ...Type Works with SW3 SW5 and SW6 SW5 Panel Type Works with SW3 SW4 and SW6 SW6 Panel Type Works with SW3 SW4 and SW5 Refer to the table below for details SW7 Installation Enable This switch determines...

Страница 64: ...t be upgraded from a storage device This is the default position 6 Watch Dog Jumper Leave the Watch Dog Jumper in the default DIS disabled or Up position System Reset Notes Please note the following i...

Страница 65: ...ty floppy disk into the floppy disk drive of the Synergy 100 Switcher OR Insert a USB key into the USB port of the Synergy 100 Switcher You must wait 5 seconds after inserting the USB key into the USB...

Страница 66: ...below Software Upgrade Jumper 3 Power on the Synergy frame 4 At this time a message will appear in the four character displays asking you if you have saved your memories to disk If you have not press...

Страница 67: ...aded on it you will not be able to load pre version 16 software onto it regardless of whether you have a USB port or floppy disk drive The following messages may be displayed on the Synergy 100 contro...

Страница 68: ...sert the USB key containing the Synergy 100 software into the USB port of the Synergy 100 switcher You must wait 5 seconds after inserting the USB key into the USB port before you can proceed to the n...

Страница 69: ...e Contact Ross Video Technical Support for more information Restoring Registers to the Synergy 100 Switcher Use the following procedure to restore your registers to on line memory 1 Ensure that new Sy...

Страница 70: ...3 24 Software Upgrades Synergy 1 and Synergy 100 Maintenance Guide v16 S1...

Страница 71: ...rds Timed Aux Bus Synergy 1 Installing a Timed Aux Bus Removing a Timed Aux Bus Squeeze Tease 2D Board Removing or Installing the Squeeze Tease 2D Board Squeeze Tease 2D Board Jumpers Squeeze Tease 3D...

Страница 72: ...p of the Frame Processor Board Timed Aux Buses Synergy 1 only Squeeze Tease 2D Board Squeeze Tease 3D Board Dual Border Generator Floating Border Generator for the Synergy 100 Ultimatte Insider Board...

Страница 73: ...e right output side of the board Use the following procedure to install a timed Aux Bus 1 Power down the Synergy 1 frame 2 Carefully remove the Frame Processor Board assembly from the frame and set it...

Страница 74: ...ing OUT slot on the right side for the Aux Bus that you want to time For example AUX1 OUT 8 Install the Serializer Module as follows Carefully align the module over the socket Ensure that the board s...

Страница 75: ...The signals should now switch seamlessly Route the selected Aux Bus output to the input of a DVE and switch between two or more signals While monitoring the output of the DVE there should be no green...

Страница 76: ...hat you want to remove For example AUX2 OUT 9 Remove the Serializer Module as follows Hold the module firmly While applying upward pressure slowly rock the module vertically from top to bottom until t...

Страница 77: ...se 2D Board The Squeeze Tease 2D Board installs on the front center of the Frame Processor Board as indicated in the figure below The board mates with three connectors as shown plus two mounting stand...

Страница 78: ...the Frame Processor Board remove and store them Carefully align the Squeeze Tease 2D Board over the Squeeze Tease connectors on the Frame Processor Board ensuring you have the proper header to socket...

Страница 79: ...ption on the Synergy 1 Frame board The Squeeze Tease 3D WARP board installs on the left front center of the Synergy 1 Frame Processor Board as indicated in the figure Squeeze Tease 3D WARP Board Mount...

Страница 80: ...holes and set them aside in a safe place While applying upward pressure slowly rock each connector out of its socket being careful to avoid flexing the board too much so as not to bend the pins Set t...

Страница 81: ...eeze Tease 3D WARP Board on page 4 9 for reference The header to socket mating pattern is J1 J20 J2 J23 and J3 J22 Carefully align the Squeeze Tease 3D WARP Board over the connectors Ensure that the S...

Страница 82: ...of the J3 to J22 connectors will damage the Synergy 1 Frame Board the selected module or both Double check your work Caution In order to provide adequate ventilation for the Squeeze Tease 3D WARP boar...

Страница 83: ...itself a 10 pin ribbon cable 2 hex standoffs and two 3 8 long screws 4 Attach one end of the ribbon cable to the 8 pin connector J6 near the top center of the S T 3D card Although the socket on the ca...

Страница 84: ...The Squeeze Tease 3D WARP board has its own CPU and therefore requires its own software The Squeeze Tease 3D WARP board will come preloaded with the latest version of software from Important If you h...

Страница 85: ...stalling the 3D Fan Assembly on page 4 12 for details If you do not have the 3D Fan Assembly contact Ross Video Technical Support 5 Insert the S T 3D WARP Upgrade Disk 1 in the floppy drive 6 Power th...

Страница 86: ...e control panel 3 Move the 3D WARP Software Upgrade Switch DIP Switch 3 SW8 on the Frame Processor CPU Board to its UP position as displayed in the following figure Frame Processor Board 4216A 001 4 V...

Страница 87: ...nergy 1 Switcher using a USB key Caution Do NOT remove the USB key from the switcher before the LED on the switcher goes out Doing so may destroy the data on your USB key as well as the data on the ne...

Страница 88: ...nerator for the Synergy 100 switcher Dual Border Generator The Dual Border Generator installs on the left side of the Frame Processor Board as indicated in the figure below The board mates with two co...

Страница 89: ...tor If protective plastic shrouds are installed over the target connectors on the Frame Processor Board remove and store them If there are no standoffs installed in the Frame Processor Board be sure t...

Страница 90: ...gy 100 control panel replacing the Synergy s standard chroma key If you are using a Synergy 1 control panel a complete array of user menus are fully integrated with the option If you are using a Syner...

Страница 91: ...he rear of the board away from you 3 Unpack the Ultimatte Insider kit which consists of one Ultimatte Module 4 Locate the two sockets labeled Option Conn on the Synergy 1 Frame Processor Board near th...

Страница 92: ...to the Synergy 1 Operation Guide or the Synergy 100 Operation Guide for operating instructions Ultimatte Insider Board Jumpers There are ten factory preset jumpers on the Ultimatte Insider Board Plea...

Страница 93: ...move the Synergy 1 Frame Processor Board 4216A 001B from the frame and set it on a clean flat static free surface with the rear of the board away from you 3 Unpack the Aspectizer kit which consists of...

Страница 94: ...cessor Board into the Synergy frame and secure with the outer latches on the board edges This completes the installation for the Dual Aspectizer option Next you will upgrade the software for the Dual...

Страница 95: ...tallation to display the Installation Menu 1 2 MORE to display Installation Menu 2 2 Option Cards to display the Option Cards Menu Option Cards Menu 5 Press Upgrade Aspectizers When the upgrade proced...

Страница 96: ...Board as follows Hold the Frame Tally Board with the Ross Video logo at the top and the components facing toward the Frame Motherboard Carefully align the Frame Tally Board so that its 32 pin connecto...

Страница 97: ...n This Chapter This chapter provides details on the Frame CPU Board and installing the Serializer and Deserializer modules The following topics are discussed in this chapter Frame Processor CPU Board...

Страница 98: ...Frame Processor CPU Board 4216A 001 Frame CPU Board 1 Serializer Deserializer Sections 5 Backup Battery for NV RAM 9 Option Sockets 2 LED Section 6 Squeeze Tease Board Connectors 10 Output Drivers 3...

Страница 99: ...ules optional 2 slots on the right side of the board are provided for Timed Aux Bus Serializer modules standard 1 slot on the right is provided for the Preview output Serializer Module standard 1 slot...

Страница 100: ...ion Socket accepts two different option boards that provide various video processing functions These two boards are the Ultimatte Insider and the Dual Aspectizer 4000A 050 Refer to the section Ultimat...

Страница 101: ...position Early issue boards may find this switch unpopulated 3 DIP Switch 3 This 8 position DIP switch has the following system assignments from left to right SW1 to SW7 Reserved Leave in the default...

Страница 102: ...ails SW5 Panel Type Works with SW3 SW4 and SW6 Refer to the table below for details SW6 Panel Type Works with SW3 SW4 and SW5 Refer to the table below for details SW7 Installation Enable This switch d...

Страница 103: ...information on upgrading the software for your Synergy 100 control panel refer to the section Synergy 100 Software Upgrade on page 3 19 Down Software can not be upgraded from a storage device This is...

Страница 104: ...s These chips provide the translation functionality from serial data to parallel data 2 Delay Memory This chip provides the delay memory required to handle auto timing 3 FPGA This chip is the flash ba...

Страница 105: ...slation functionality from parallel data to serial data 2 EDH Inserter This chip provides EDH Error Detection Handling insertion and check sum functionality 3 EDH Disable Jumper This jumper disables t...

Страница 106: ...at the switcher is powered down and the Frame Processor Board is removed and placed on a clean flat static free surface 2 Locate the desired Serializer or Deserializer module s on the Frame Processor...

Страница 107: ...rock the module horizontally side to side until the module is fully seated Avoid flexing the board so as not to bend the pins After installation sight down the board at the connector level to make su...

Страница 108: ...5 12 Frame Processor CPU Board Synergy 1 and Synergy 100 Maintenance Guide v16 S1...

Страница 109: ...Installing Serial Numbers Synergy 1 Installing Software Options Synergy 1 Storing and Recalling Option Codes Synergy 1 Options Menu Synergy 100 Installing Software Options Synergy 100 Important Seria...

Страница 110: ...1 switcher 1 Navigate to the Installed Options Menu as follows Press HOME to display the Main Menu 1 2 MORE to display the Main Menu 2 2 Setup to display the Setup Menu Installed Options to display t...

Страница 111: ...ision date of the associated board The Panel Boards Menu is provided for information only no action can be taken Use the following procedure to list the panel board information for your Synergy 1 swit...

Страница 112: ...ions Menu as follows Press HOME to display the Main Menu 1 2 MORE to display the Main Menu 2 2 Setup to display the Setup Menu Installed Options to display the Installed Options Menu 1 2 2 Press Frame...

Страница 113: ...play the Main Menu 2 2 Setup to display the Setup Menu Installed Options to display the Installed Options Menu 1 2 2 Press Option Boards to display the Option Boards Menu Option Boards Menu 3 Use the...

Страница 114: ...sted on the menu 5 You will be given a numeric code that must be entered on the keypad in the Global Memory System Group 6 Enter the code and press ENTER on the keypad or press Finished on the Serial...

Страница 115: ...rypt Code as listed on the menu 5 Tell the Technical Support representative the name of the option s that you wish to install Technical Support keeps an up to date record of each switcher s configurat...

Страница 116: ...Menu 2 2 Installed Options Menu 2 2 3 Insert a storage device into the Synergy 1 switcher as follows Insert a pre formatted 1 4 MB high density floppy disk into the floppy disk drive of the Synergy 1...

Страница 117: ...ons to display the Installed Options Menu 1 2 2 Press MORE to display Installed Options Menu 2 2 3 Insert the storage device with the saved option codes into the Synergy 1 switcher You must wait 5 sec...

Страница 118: ...that all options ordered are installed If not contact Ross Video Technical Support Use the following procedure to view the installed options for your Synergy 100 switcher 1 Press MENU to display the...

Страница 119: ...s variable is displayed when the option is not installed 3 Border This option can be one of two variables depending upon your particular configuration The variables are as follows Yes This variable is...

Страница 120: ...pport 3 When you speak to the Technical Support representative tell them your name your facility name your serial number which is displayed at the top of the menu and the Encrypt Code which is display...

Страница 121: ...o scroll through the digits 7 When you have scrolled to the correct number for that digit press SEL to enter the number The next digit in line becomes highlighted 8 Enter all 5 digits along with any l...

Страница 122: ...6 14 Working with Installed Options Synergy 1 and Synergy 100 Maintenance Guide v16 S1...

Страница 123: ...e Control Option makes this possible The following topics are discussed Installing the DVE Send Option DVE Send Option Kit DVE Send Installation Testing the DVE Send Option Note The DVE Send option is...

Страница 124: ...lling the option This section provides instructions for installing the DVE Send Option DVE Send Option Kit The DVE Send and Remote Control Option kit consists of the following items Two 2 Deserializer...

Страница 125: ...ers to feel for the proper pin to socket alignment While applying downward pressure slowly rock the Serializer Module horizontally side to side until the module is fully seated Avoid flexing the board...

Страница 126: ...Video Technical Support keeps an up to date record of the configuration and option status of each Synergy switcher 6 You will be given a numeric code for the option to enter on the Synergy 1 switcher...

Страница 127: ...ected back to the Synergy 1 switcher Refer to the section DVE Output Connections of the Synergy 1 Installation Guide for instructions 6 Ensure that the Aux Buses for the Synergy 1 switcher are properl...

Страница 128: ...effect in one of two ways In the Pattern Control Group press the shot box button for the desired DVE effect Use the keypad of the Global Memory System Group to enter the effect number Press ENTER 16...

Страница 129: ...es for changing the Synergy control panel and Synergy frame power supplies in the field The following topics are discussed About Redundant Power Replacing a Synergy 1 Control Panel Power Supply Calibr...

Страница 130: ...on installed complete failure of one power source will not affect switcher operation The installation of the Redundant Power Supply option is a complex upgrade procedure that is best performed at the...

Страница 131: ...the main breaker for your AC supply has not tripped If the breaker has tripped reset it to restore power If the breaker is intact please continue with the next step 4 Unplug all AC power cords from t...

Страница 132: ...bles 1 through 6 from the left side of the supply Set the nuts aside in a safe place for later re installation For cables 1 3 4 and 6 note the orientation of components as shown in the side view below...

Страница 133: ...Ensure that you have access to a digital voltmeter 2 Ensure that only the newly installed power supply or the one that you want to test is turned on If both power supplies are installed and turned on...

Страница 134: ...This control indicates that 12 volt power is on TP1 This control is the 5V test point TP2 This control is the 12V test point TP12 This control is located near the front center of the panel CPU board a...

Страница 135: ...calibrated lower the cover of the control panel 12 Exit the Lamp Test mode by pressing both Exit buttons beneath the display 13 Flip the control panel back onto its side 14 Replace and tighten the sc...

Страница 136: ...e power supply s AC power cord from the AC outlet 2 Disconnect the power supply from the DC connector on the back of the Synergy 100 panel and set it aside Use the figure below for reference Synergy 1...

Страница 137: ...me power supply or fan Replacing a Synergy Frame Power Supply Use the following procedure to change a Synergy frame power supply 1 As a first step in troubleshooting with the power on look at the powe...

Страница 138: ...pare parts kit or from Ross Video Technical Support If the fuse is intact replace it in the holder and continue with the next step 4 Check that the main breaker for your AC supply has not tripped 5 If...

Страница 139: ...ock down plate into the downward position Secure the plate using the screws provided with the new power supply 10 Plug the AC power cord back into the AC outlet and turn on the frame power 11 Ensure t...

Страница 140: ...in access to the power supply fan you must first remove the power supply tray Loosen the screws on the power supply lock down plate so that the plate slides up and down easily Use the diagram on page...

Страница 141: ...th the four screws which were previously removed 10 Carefully attach the new fan s power connector to the connector block on the motherboard 11 If you were able to remove the frame s top plate you can...

Страница 142: ...8 14 Power Supplies Synergy 1 and Synergy 100 Maintenance Guide v16 S1...

Страница 143: ...This chapter provides information about calibrating the Synergy 1 and Synergy 100 switchers and running a variety of diagnostic tests The following topics are discussed Switcher Calibration Synergy 1...

Страница 144: ...R heading 3 To calibrate the positioner move each axis as follows Calibrate the X Axis by moving the joystick all the way to the left then all the way to the right Repeat this procedure two or three t...

Страница 145: ...ration or exit the menu safely without accepting the calibration To exit the menu safely without accepting the newly calibrated controls press HOME To complete the calibration press Accept This comple...

Страница 146: ...buttons 0 through 8 inclusive in the Effects Control Group select the button with the number that coincides with the desired option The selected button will light Caution Use the Calibration Mode wit...

Страница 147: ...r three times As you move the joystick you will see a series of numbers appear in the four character displays in the Effects Control and System Control groups Calibration is complete when the limit va...

Страница 148: ...it on air and bus indicators Press 8 Green Non Button LED Brightness Brightness is adjusted by rotating any of the knobs on the panel 13 To exit Calibration Mode Press any button on the lower portion...

Страница 149: ...nction is discussed in the following sections Displaying Panel Information The Panel Information Menu is for reference only Use the following procedure to display panel information 1 Navigate to the P...

Страница 150: ...for the selected port shown in the main area of the display If Total Errors is selected the information displayed includes all communication errors for the entire frame 5 Press Reset Count to manuall...

Страница 151: ...able and jitter free If the number does not reach both limits perform a calibration as described in the section Switcher Calibration Synergy 1 on page 9 2 This completes the procedure to test the pote...

Страница 152: ...follows Press HOME to display the Main Menu 1 2 MORE to display Main Menu 2 2 Setup to display the Setup Menu Panel Diagnostics to display Panel Diagnostics Menu 1 2 2 Press Joystick Test to display t...

Страница 153: ...y the Button Test Menu Button Test Menu 3 Press each button as required on the Synergy 1 control panel 4 Exit the menu by pressing both Exit buttons beneath the display This completes the procedure to...

Страница 154: ...y Main Menu 2 2 Setup to display the Setup Menu Panel Diagnostics to display Panel Diagnostics Menu 1 2 MORE to display Panel Diagnostics Menu 2 2 2 Press Memory Test to display the Memory Test Menu M...

Страница 155: ...Control Group Disk Test The Disk Test Menu allows you to test the floppy disk drive or USB port of the Synergy 1 switcher Use the following procedure to test the floppy disk drive or USB port 1 Navig...

Страница 156: ...p Menu Panel Diagnostics to display Panel Diagnostics Menu 1 2 MORE to display Panel Diagnostics Menu 2 2 2 Press TX RX Test to display the Panel TX RX Test Menu Panel TX RX Test Menu 3 Test a port as...

Страница 157: ...splayed as follows Hex Use this option to display the raw data as Hexadecimal numbers ASCII Use this option to display the data as printed characters 6 Toggle View to display the traffic type as follo...

Страница 158: ...previous relay as indicated on the menu Next Press this button to test the next relay as indicated on the menu All On Press this button to turn all tally relays on All Off Press this button to turn al...

Страница 159: ...Diagnostics Menu 2 2 as follows Press HOME to display the Main Menu 1 2 MORE to display Main Menu 2 2 Setup to display the Setup Menu Panel Diagnostics to display Panel Diagnostics Menu 1 2 MORE to di...

Страница 160: ...st Menu allows you to test frame communications with various remote control and communications ports Use the following procedure to test frame TX RX functions 1 Navigate to the Frame Diagnostics Menu...

Страница 161: ...enu Frame Diagnostics to display Frame Diagnostics Menu 2 Press TX RX Test to display the Frame TX RX Test Menu Frame TX RX Test Menu 3 Use the middle Com Port knob to select the port you wish to moni...

Страница 162: ...ected traffic flow This concludes the procedure to monitor frame TX RX functions Frame DIP Jump Test The DIP Jump Test allows you to test the DIP and jumper switches in the Synergy 1 frame with the ai...

Страница 163: ...Navigate to the Frame Diagnostics Menu as follows Press HOME to display the Main Menu 1 2 MORE to display the Main Menu 2 2 Setup to display the Setup Menu Frame Diagnostics to display Frame Diagnost...

Страница 164: ...turn all tally relays off This completes the procedure to test tally relays Internal Video Test The Internal Video Test allows you to test the video paths within the Synergy 1 frame To perform this t...

Страница 165: ...emory register only The Test Single Menu is displayed Internal Video Test Test Single Menu Use the middle Select memory knob to select the memory you wish to test 4 Press Run Test to begin the interna...

Страница 166: ...s in Diagnostic Mode This message will continue to scroll until a knob button the fader or the joystick is disturbed 2 Test the knobs on the Synergy 100 control panel as follows Rotate the knob you wa...

Страница 167: ...Diagnostic Mode This message will continue to scroll until a knob button the fader or the joystick is disturbed 2 Test the fader on the Synergy 100 control panel as follows Move the fader to the uppe...

Страница 168: ...X Axis The zinger will decrease until none of the segments are lit Test the Y Axis as follows Move the positioner all the way to the bottom to test the Y Axis The zinger will increase until all of the...

Страница 169: ...ntrol panel is in Diagnostic Mode This message will continue to scroll until a knob button the fader or the joystick is disturbed 2 Test the Buttons and LEDs on the Synergy 100 control panel as follow...

Страница 170: ...ation Menu Communication Menu 2 Press 7 Monitor to display the Monitor Menu Communication Monitor Menu 3 Select a port to monitor as follows Press 0 Port Use the UP ARROW or DOWN ARROW 1 or 10 buttons...

Страница 171: ...ze Use the UP ARROW or DOWN ARROW 1 or 10 buttons to select whether to receive data or not You can choose between the following Yes Use this option to stop receiving data No Use this option to begin s...

Страница 172: ...9 30 Calibration and Diagnostics Synergy 1 and Synergy 100 Maintenance Guide v16 S1...

Страница 173: ...the Synergy 1 and Synergy 100 control panels The following topics are discussed Synergy 1 Control Panel Boards Synergy 1 Panel CPU Board Layout Synergy 1 Rear Panel Connectors Panel CPU Replacement fo...

Страница 174: ...n switches such as F1 and F2 that surround the large display plus a power module attached to the top side of the board that provides power to the display s backlight 4216A 035 This component includes...

Страница 175: ...bles This ribbon cable is routed to the floppy disk drive To the left of the cable is the floppy disk controller 4 Standard Primary Tallies This area provides connectors for the 16 standard tallies of...

Страница 176: ...Connector This is the connector for the cable that is routed to the LCD display 10 Xilinx IC FPGA One Xilinx IC FPGA is provided which works in conjunction with the microprocessor to decode and encode...

Страница 177: ...s or audio servers The appropriate remote control software option must be installed in order to control devices connected to these ports The ports can be configured for RS 422 or RS 232 through the me...

Страница 178: ...and the TALLY connector you will find twelve 5mm Hex jack screws Remove these screws and set aside in a safe place 6 For this next step ensure you have telephone books or a similar thick sturdy object...

Страница 179: ...rd to the bottom of the tub using the six screws that you removed earlier Re attach all data and power connectors 11 Finish installing the new Panel CPU Board as follows Close the control panel top Re...

Страница 180: ...four character displays and the 4 seven segment displays Rear Control Panel Section The Rear Control Panel Section includes the following components 4100A 039 This is the I O board which houses all th...

Страница 181: ...a includes all the buttons and potentiometers for the Effects Control Group 4 Effects Keyer Group This area includes all the buttons and knobs in the Effects Keyer Group 5 Mattes Group This area inclu...

Страница 182: ...includes the 5V digital power components which run the communications drivers 13 Power and Data Connectors These two areas include the daughter board power connector and the data cable connector 14 An...

Страница 183: ...100 110 is provided for those users who wish to use their existing GVG 100 110 control cable to connect their Synergy 100 panel to the frame 4 Synergy Connector One 8 pin shielded Telco connector labe...

Страница 184: ...ts with a 16 pin ribbon cable A 34 pin ribbon cable connects the Key Switch Board 4216A 035 to the Pattern Switch Board 4216A 036 This cable carries fader analog signals and connects the switches in t...

Страница 185: ...erconnections Please note The faders are connected through a 16 pin dip style socketed connector with an indicator that shows the location of pin 1 The Positioner for the Synergy 100 panel connects wi...

Страница 186: ...10 14 Control Panel Boards Synergy 1 and Synergy 100 Maintenance Guide v16...

Страница 187: ...Synergy 1 Panel Maintenance In This Chapter This chapter provides instructions for a variety of Synergy 1 control panel maintenance procedures The following topics are discussed Replacing a Bulb Repla...

Страница 188: ...enu Lamp Test Menu 3 Test the lamps as follows Press buttons in selected panel regions to test all lamps in those regions as required To exit the menu press both Exit buttons beneath the display This...

Страница 189: ...of the bulb does not matter Replace the keycap Aligning the Keycap 5 Power on the Synergy 1 control panel 6 Verify that the bulb is working Refer to the section Testing the Lamps on page 11 2 for ins...

Страница 190: ...HOME to display the Main Menu 1 2 MORE to display the Main Menu 2 2 Setup to display the Setup Menu Panel Diagnostics to display Panel Diagnostics Menu 1 2 2 Press Button Test to display the Button Te...

Страница 191: ...aside in a safe place Gently place the panel back down on its base 5 For this next step ensure you have telephone books or a similar thick sturdy object available with which to support the control pan...

Страница 192: ...llows Close the top of the control panel Flip the control panel back onto its side Replace and tighten the screws to secure the cover Return the control panel to operating position 12 Replace the bulb...

Страница 193: ...y the Panel Diagnostics Menu 1 2 2 Press Fader Test to display the Fader Test Menu Fader Test Menu 3 Test the fader as follows Press Normal Move the fader up and down The position of the fader is show...

Страница 194: ...nderside of the tub Loosen and remove the eleven screws and set them aside in a safe place Gently place the panel back down on its base 5 For this next step ensure you have telephone books or a simila...

Страница 195: ...on the Synergy 1 control panel as follows Close the control panel top and flip the control panel back onto its side Replace and tighten the screws to secure the cover Return the control panel to opera...

Страница 196: ...ORE to display the Main Menu 2 2 Setup to display the Setup Menu Panel Diagnostics to display the Panel Diagnostics Menu 1 2 2 Press Pots Test to display the Pots Test Menu Pots Test Menu 3 Test the t...

Страница 197: ...n and lift off the cap 3 In order to gain access to the failed potentiometer you must be able to lift the cover of the control panel off the base Gently flip the control panel onto its side on a clean...

Страница 198: ...ed potentiometer De solder the three connecting leads The figure below illustrates the silk screened potentiometer symbol on the board Potentiometer Label 10 Replace the failed knob potentiometer with...

Страница 199: ...rated Refer to the section Switcher Calibration Synergy 1 on page 9 2 for instructions This completes the procedure to replace a knob potentiometer on the Synergy 1 control panel Important Replacing t...

Страница 200: ...to the Panel Diagnostics Menu 2 2 as follows Press HOME to display the Main Menu 1 2 MORE to display the Main Menu 2 2 Setup to display the Setup Menu Panel Diagnostics to display Panel Diagnostics M...

Страница 201: ...r switch off 2 In order to gain access to the Display Module you must be able to lift the cover of the Synergy 1 control panel off the base Gently flip the control panel onto its side on a clean flat...

Страница 202: ...034 to the Display Module Reconnect the data cables to the 15 pin header of the new Display Module Ensure that the data cables and the header are properly aligned 6 Reposition the Synergy 1 control p...

Страница 203: ...tcher These options are not available in the Synergy 100 switcher The following topics are discussed Installing the Routing Switcher Interface Option Installing the Character Generator Interface Optio...

Страница 204: ...tcher Interface Option Refer to the section Installing Software Options Synergy 1 on page 6 7 for instructions 2 Ensure that one of the serial ports on your router is properly set up to communicate wi...

Страница 205: ...er to the section Installing Software Options Synergy 1 on page 6 7 for instructions 2 Ensure that one of the serial ports on your character generator is properly set up to communicate with the Synerg...

Страница 206: ...ur VTR is properly set up to accept commands via its remote port Many VTRs have a switch labeled Local Remote This switch should be set to the Remote position when the VTR is under control of the Syne...

Страница 207: ...port on your audio server is properly set up to accept commands via its Ensure that the serial port of your Audio Server is properly set up to accept commands via its remote port Refer to the document...

Страница 208: ...Server Control Option Refer to the section Installing Software Options Synergy 1 on page 6 7 for instructions 2 Ensure that the serial port of your video server is properly set up to accept commands v...

Страница 209: ...g Software Options Synergy 1 on page 6 7 for instructions 2 Ensure that the serial port of your robotic camera is properly set up to accept commands via its remote port Refer to the documentation for...

Страница 210: ...efer to the section Installing Software Options Synergy 1 on page 6 7 for instructions 2 Ensure that one of the serial ports on your monitor wall is properly set up to communicate with the Synergy 1 s...

Страница 211: ...3 1 Miscellaneous Options In This Chapter This chapter provides instructions and information for miscellaneous options for the Synergy 1 and Synergy 100 switchers The following topics are discussed In...

Страница 212: ...e Options Synergy 100 on page 6 12 for instructions on installing software options on a Synergy 100 switcher 2 Ensure that one of the serial ports on your editing system is properly set up to control...

Страница 213: ...missing any materials You will need the following materials to complete the USB installation one USB Controller Kit 4000K 441A one 50 pin USB Data Cable 4216C 300A 01 one Boot EEPROM 4216E 033 01 rev...

Страница 214: ...f the switcher panel power supply if your panel has dual power supplies make sure that both are turned off Disconnect the power cable s and any other cabling attached to the switcher 3 Tip the panel u...

Страница 215: ...nel bottom Use the figure below for reference Removing Screws 5 Open the panel by lowering the top of the panel so that it rests upside down on the table or work surface Ensure that you provide adequa...

Страница 216: ...PROM The EEPROM that needs to be replaced is located on the Panel CPU Board 4216A 033 This board is located on the switcher panel bottom Use the following procedure to replace the EEPROM in your Syner...

Страница 217: ...isk Drive The next step in the USB controller upgrade is to remove the floppy disk drive Removing the floppy disk requires you to Remove the floppy disk drive cabling Remove the control cable Remove t...

Страница 218: ...back of the drive by grasping the header and pulling it straight out 3 Remove the power cable from the back of the drive by grasping the header and pulling it up slightly away from the disk drive base...

Страница 219: ...by pulling the power cable header Also cut any tie wraps that may be securing the power cable This completes the procedure for removing the floppy disk cabling Removing the Control Cable Use the foll...

Страница 220: ...are holding onto the floppy disk drive when you remove the final screw so that it does not fall out of the bracket and damage any of the switcher components Screws Holding Floppy Disk Drive to Bracket...

Страница 221: ...tcher by two cables a data cable and a power cable Use the following procedure and diagram to connect the USB controller Cabling Overview The following diagram is an overview of the USB controller cab...

Страница 222: ...1 and Synergy 100 Maintenance Guide v16 S1 Synergy 1 USB Installation Overview J11 4216A 033 Panel Switch Power Supply Power Supply J1 4216A 036 USB Controller 4216A 035 J1 4216A 034 J1 J1 4216A 030...

Страница 223: ...k socket Data Cable Plugged into Panel Switch Socket 2 Run the cable past the power supply run the cable between the two power supplies if your switcher has redundant power supplies to the socket labe...

Страница 224: ...y 90 degrees see diagram below Run the cable approximately 1 inches 3 cm and then fold it back along itself Immediately make another twisted fold to change the cable s direction by 90 degrees The cabl...

Страница 225: ...should now run across socket J1 Plug the next data cable header into the socket and secure the latches Running the Data Cable to Board 4216A 035 5 Immediately fold the data cable back over itself and...

Страница 226: ...data cable over socket J1 on Board 4216A 034 and plug the next header into it securing the latches around the header see diagram below Finishing the Data Cable Installation 8 Make a twisted fold to c...

Страница 227: ...into the USB Controller 2 Plug the other end of the USB power cable into the Panel CPU Board It plugs into the same socket that the floppy disk drive power cable was plugged into Plugging the USB Powe...

Страница 228: ...anel Use the following procedure to close the Synergy 1 control panel 1 Raise the panel top up to a vertical position so that it meets the panel bottom Raising the Panel Top 2 Secure the two halves of...

Страница 229: ...storage device 2 Insert the floppy disk containing the Synergy files you wish to copy into the floppy disk drive of the PC 3 Copy the files from the floppy disk to the root directory of the USB key 4...

Страница 230: ...13 20 Miscellaneous Options Synergy 1 and Synergy 100 Maintenance Guide v16 S1...

Страница 231: ...Basic interconnections control panel 10 12 10 13 Block diagram 2 2 BNC audio server setup 12 5 character generator setup 12 3 robotic camera setup 12 7 router setup 12 2 video server setup 12 6 VTR se...

Страница 232: ...nt 11 4 buttons 1 3 calibrating power supply 8 5 CPU board layout 10 3 10 9 DIP switch 1 3 4 DIP switch 2 3 4 DIP Switch SW1 reserved 3 6 3 17 5 6 DIP Switch SW2 reserved 3 6 3 17 5 6 DIP Switch SW3 t...

Страница 233: ...2 Option 3 17 DIP Jump Test menu 9 16 9 20 Discharge static 1 7 Disk menu 3 10 3 13 recall menu 3 13 3 23 restoring registers 3 13 3 23 software upgrade 3 11 3 20 store menu 3 10 3 19 test menu 9 13 D...

Страница 234: ...3 12 3 18 5 7 DIP Switch SW8 3D software upgrade 3 16 5 5 enable jumper 3 6 3 17 5 6 Installing 3D Fan Assembly Synergy 1 4 12 4 13 audio server control option 12 5 Dual Aspectizer option 4 23 Dual B...

Страница 235: ...rgy 100 6 10 Maintenance control panel 11 1 replacing a bulb 11 2 replacing a button 11 4 replacing a fader 11 7 replacing a knob 11 10 replacing the display 11 14 Memory registers 2 21 test menu 9 12...

Страница 236: ...alled 6 11 video server control installing 12 6 VTR remote control installing 12 4 Options Menu Synergy 100 6 10 Output connectors 2 8 from input board 2 3 2 10 MLE 2 10 Overlay Preview 2 8 3 17 P PAN...

Страница 237: ...l panel button 11 4 control panel display 11 14 control panel fader 11 7 control panel knob 11 10 frame power supply 8 9 power supply control panel 8 3 8 8 power supply fan 8 12 Reset control panel sw...

Страница 238: ...disk test 9 13 display test 9 12 fader test 9 9 frame tally relay test 9 22 frame to control panel connector 2 6 installed options verifying 6 2 installed panel boards verifying 6 3 joystick test 9 1...

Страница 239: ...software using floppy disks 3 11 Squeeze Tease 3D software 4 14 Synergy 1 software 3 9 system backup 3 19 using a USB key 3 22 using floppy disks 3 20 Upgrading software 3 9 USB controller Synergy 1...

Страница 240: ...IX 10 Index Synergy 1 and Synergy 100 Maintenance Guide v16 S1...

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