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Troubleshooting
The appliance does not work
• Check whether cord or plug show any damage. If yes – do not operate the appliance.
• Check if the plug is correctly inserted in the socket. Check the socket by plugging in another appliance.
• In case of overheating, the appliance switches off automatically. In this case let it cool down for 20 minutes
and then try again.
• Check if the upper part of the appliance has correctly (audibly) engaged at both sides.
Appliance does not create a complete vacuum inside the bag
• For a correct sealing process, the open end of the bag must completely extend into the vacuum chamber.
• Check the sealing bar, the rubber lip as well as the sealing for dirt. Clean them and put them back into the
correct position.
• Check if the upper part has correctly (audibly) engaged at both sides.
• Check the bag for holes.
Appliance does not seal the bag correctly
• Check if the upper part has correctly (audibly) engaged at both sides.
• If the sealing bar gets too hot and the bag is melting, fold the upper part of the casing upwards and let the
sealing bar cool down for a few minutes.
• This appliance is produced in compliance with current safety standards. In case of overheating, the appliance
switches off automatically. Let cool down for 20 minutes and try again.
Bag loses the vacuum after sealing
• Wrinkles, crumbs, grease or humidity can cause leaky spots at the sealing seam. Re-open the bag, clean the
inside of the upper part of the bag as well as the sealing bar and seal again.
• Check the bag for damage (crack, holes). Padding out sharp edges of the contents using kitchen paper is
recommended.
When pressing a button, all pilot lamps in the status display light up
• The upper part of the appliance has not been locked correctly. For locking the upper part of the appliance
fold the handle to the lower position. As soon as the appliance is correctly locked, the first lamp of the status
display lights up and the appliance is ready for operation.
