79
TROUBLESHOOTING
TROUBLESHOOTING
POSSIBLE CAUSE
Batteries were not installed
correctly
Batteries are dead or weak
Battery compartment door
was not closed correctly
The camera needs to be
reset.
The batteries are drained of
power.
The Auto time off setting is
too short.
Poor Lighting.
Lens is dirty.
Subject too close.
SYMPTOM
Cannot turn on the
camera
The camera/buttons do
not work.
The camera turns off
during usage.
Picture/Video clip has
poor image quality
POSSIBLE SOLUTION
Install batteries correctly
using the direction indicators
on the inside of the battery
door.
Replace batteries
Close the battery
compartment properly.
Press the reset button on the
back of the camera with a
pointed object such as a pen,
then power the camera on
and off.
Replace the batteries with
new ones.
Your camera comes with an
Auto Time Off setting, so if
the camera is inactive for a
certain amount of time, it
powers off to conserve
battery power. Please refer
to the Time-Out section on
page.50 to set your time
limit.
Increase the lighting in the
surrounding area when
taking picture and video
clips.
Clean the lens with a soft
cloth. See the Camera
Maintenance section.
Stand at least 3.9 ft. (1.2m)
away from the subject.
CAMERA
PICTURES/VIDEO CLIPS