Handling Messages and Error Messages
66
Chapter 3 Appendix
Message
Explanation
Action
SERVICE CALL ****
An unrecoverable error occurred
or part replacement that must be
performed by a service technician
is required .
Note the number displayed on the display screen, and then
switch off the sub power . After you switch off the power,
inform your authorized Roland DG Corp . dealer or Roland
Corp . of the number that appeared on the display .
TEMPERATURE IS TOO LOW
**°C
The temperature of the location
where the machine is installed
has fallen below the ambient tem-
perature at which the machine can
operate .
Operation cannot be continued . Turn off the sub power . The
displayed temperature is the current ambient temperature
of the installation location . Bring the installed location to a
temperature at which operation is possible (20 to 32°C [68
to 90°F]), and then turn on the power .
DATA ERROR CANCELING . . .
Printing was stopped because a
problem was found in the received
data .
Operation cannot be continued . Check whether there is an
error in the data . Check for a problem with the connector
cable or the computer, and then redo the operations start-
ing from the setup of the media .
WRONG CARTRIDGE
A cartridge that cannot be used was
installed .
Remove the ink cartridge to clear the error . Use an ink
cartridge of the specified type .
WRONG HEAD IS INSTALLED
An unusable print head has been
installed .
Turn off the sub power . After switching off the power,
contact your authorized Roland DG Corp . dealer .
AVOIDING DRY-UP TURN
POWER OFF
The print heads were forced to the
home position to prevent them
from drying out .
Operation cannot be continued . Switch the sub power off,
then back on . Opening the front cover while printing is in
progress causes an emergency stop . Never allow the print
heads to remain in this state .
MOTOR ERROR TURN POWER
OFF
A motor error occurred .
Operation cannot be continued . Turn off the sub power .
Next, eliminate the cause of the error, and then immedi-
ately switch on the sub power . If the machine is left with the
error uncorrected, the print heads may dry out and become
damaged . This error may be caused by the media being set
incorrectly .
CANCELED FOR MOTOR
PROTECTION
An attempt was made to perform
one of the following operations
(menu items) immediately after
performing another one .
• PUMP UP
• HEAD WASH
• INK RENEWAL
• POWERFUL CL .
• Filling with ink
Press any key other than the sub power switch to clear the
error message .
When performing these menu items sequentially, this error
message may appear in order to prevent malfunctions due
to the overheating of the pump motor .
In this case, leave the machine alone for approximately 10
minutes before resuming operation .
