23
7.
TROUBLESHOOTING
The conditions machine compressor starting and stopping
When the ambient temperature <5
℃
, the ambient temperature > 35
℃
, the temperature and
humidity sensor fault, the compressor does not work;
During defrosting, the compressor does not work and the fan still works.
If the following situation occurs, please confirm the following situation before consulting the
customer service:
FAULT DESCRIPTION POTENTIAL CAUSE OF FAILURE SOLUTION
The unit is not operating.
Whether the power cord properly is
connected
Connect the plug to the
socket
Whether the indicator light is on (the
water tank is full or not in place)
Drain the tank and put it in
position
Whether the room temperature is beyond
5-35
℃
Start the protective device,
the machine will not work
Dehumidification is not
evident
Whether the filter is blocked
Clean the filter screen
according to the "dehumidifier
cleaning instructions"
Whether the inlet or outlet is blocked
Remove the blockage from
the inlet or outlet
Whether the setting humidity is close to
or higher than the current ambient
humidity
Set the humidity above 5
degrees below the current
ambient humidity
No air intake
Whether the filter is blocked
Clean the filter screen
according to the "dehumidifier
cleaning instructions"
Loud noise when running
Whether
the machine is put in the
plat place
Remove the dehumidifier to a
flat, firm position
Whether the filter is blocked
Clean the filter screen
according to the "dehumidifier
cleaning instructions"
the screen show “E2”
Temperature and humidity sensor
damaged or damp
Replace the temperature and
humidity sensor
the screen show “CL”
When the ambient temperature is
＜
5℃, this code will appear, the
compressor will stop immediately, and the fan will stop in time.
the screen show “CH”
When the ambient temperature is
＞
3
5℃, this code will appear, the
