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© Rocket Espresso Ltd. IT05846260965.Espresso machine mod. R 58. User manual Ed. 03.2012. Subject to change without notice # 21
Trouble shooting
Problem
Possible causes and solutions
No water / coffee
from the group
The water reservoir is empty. Switch machine off, fill
water reservoir and turn machine on.
If machine is hard plumbed: the connection to the mains is
closed. Switch machine off, open the water feed to mains
and turn machine on.
Possible problems with the boiler temperature control
probes. Switch machine off and then on. If this does not
help, please contact the authorized technical service.
Machine is not switched on or there is no electrical feed
from mains. Please provide.
Coffee grind is by far too fine and/or coffee is tamped too
much. Use a coarser ground coffee and/or reduce tamping
pressure.
Group shower screen is clogged. With the nylon brush
supplied with the machine give the inside of the group a
good scrub. Rinse with water. In case contact service for
replacement of screen (we suggest replacing the group
gasket at the same time).
Group restrictor is clogged. Please contact the service.
Blind filter is still inside the filter handle. Please remove
and fit in the regular filter basket (with holes).
Low or no steam
flow from wand
Verify boiler pressure gauge (Fig. A/11) reading is about
1.0 Bar. If pressure dropped during steaming, allow
pressure to recover. If pressure is completely, down please
check if machine is turned on.
Steam nozzle is clogged with dry milk. Unscrew nozzle
and clean.
For possible other causes please contact the authorized
technical service.
Low or no water
flow from wand
Verify boiler pressure gauge (Fig. A/11) reading is about
1.0 Bar. In case allow pressure to recover. If pressure is
completely down, please check if machine is turned on.
Filter handle won’t
fit in brewing head
Too much coffee in filter basket. Please use adequate
quantity.
Pump is not running
Low water level in boilers or fresh water tank. Switch
machine off, fill the fresh water reservoir or open water
feed (if machine is hard plumbed) and turn on again.
Water from water
nozzle smells bad
and is brown
Milk in boiler. Please contact your authorized technical
service.