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3. TROUBLESHOOTING
This is a table with possible anomalies, the reason and the solutions that you could follow:
FAILURE
REASON
SOLUTION
1. Revokes smoke /
Insufficient flue draught
Incorrect flue draught
Insufficient air for combustion
Ckeck the flue draught:
- Connection
- Diametre
- Leaks
- Insufficient lenght
- Gone out on the outside
- Flue exit may be blocked
Check the flue draught entry
2. Excessively dirty
glass
Incorrect flue draught
Inadequate fuel.
Air slider insufficient open
Check the flue draught.
Use authorized fuel
Check the air slider (open-close)
3. It warms little
Inadequate fuel
Insufficient fuel
Incorrect air slider
Use authorized fuels
Add fuel
Check mechanism and opening fits according to
instructions
4. Smoke going out
through front door / bad
smells
Burning for the first time
Combustible or inflammable
elements in the enclosure or
surrounding walls of the
appliance
A crack in the combustion
chamber
Wait the paint cures. This could take several uses
Review insulation materials as fibregras, fireproof
wood or possible combustible elements and
replace them
To verify his airtightness and if a crack is seen,
warn the dealer or Professional.
The review of the chimney as well as the installation and flue pipes should be done by a
Professional
For any doubt consult your local Rocal’s dealer.
