COTTON CANDY MACHINE ACB-09E
REVISED 28-Sep-17
22
3.5. TROUBLESHOOTING
ATTENTION! THE MACHINE MUST BE DISCONNECTED FROM THE
MAINS BEFORE DIAGNOSTICS AND REPAIR! EMI FILTER MUST BE
DISCHARGED BY CLOSING ALL THE PINS IN THE PLUG!
FAILURE
POSSIBLE CAUSE
REMEDY
The machine doesn’t
turn on once MOTOR
button is pressed.
No power in the wall
socket.
Use a tester to check the voltage on all
phases. Provide power in the wall socket.
Power supply cord is
damaged.
Use a tester to check the cord for
breakage, replace defective cord.
Blown fuse
Use a tester to check the fuse, replace the
fuse if necessary.
Motor is spinning, but
the machine doesn’t
produce cotton candy.
Power regulator is out
of order.
If
voltmeter pointer doesn’t move upon
adjustment knob action, then replace the
power regulator.
The heating element is
out of order.
Use a tester to check the heating element,
replace if necessary.
Brush unit damage.
Check the brush unit Brushes must fit
closely to the slip rings, there must be no
sparks. Replace the brush unit if necessary
Low productivity.
Caramel sticking on the
sidewall.
Clean the sidewall and heating element in
accordance with instructions.
Low voltage in the
mains.
Check the voltage in the mains Low
voltage is a frequent cause of low
productivity.
Smoke
from
the
spinning head.
Sidewall overheating.
Reduce the voltage on the heating element
with adjustment knob.
Power regulator is out
of order.
If the pointer of voltmeter doesn’t move
during adjusting, replace the power
regulator.
Significant vibration of
the machine.
Spinning
head
imbalance.
Fill in the head with sugar on ¾ and rotate
the head manually to spread sugar evenly.
Check the head for foreign objects.
Remove it.
Check the head for caramel stuck on the
heating element. Clean the sidewall and
heating element in accordance with
instructions.
