42
464 Southpoint Circle Brownsburg, IN 46112 Phone 317-858-7050 Fax 317-858-7053
www.roadhog-inc.com
Statement of Warranty
RoadHog warrants its products, when used correctly under normal operating conditions, will be free from defects in
materials and workmanship. RoadHog makes no other warranty, expressed or implied. This warranty shall be for a
period of
12 months for parts
and labor
from the date the product is placed into service, providing RoadHog is
supplied with the in service date. The warranty shall not apply to any products that have been altered, changed, or
repaired in any manner whatsoever, except by an authorized RoadHog repair facility: nor to any product that has
been subject to misuse, negligence or accident. The exclusive and sole remedy for breach of contract shall be lim-
ited to repair, modification or replacement at the sole discretion of RoadHog. RoadHog shall not in any event be lia-
ble for the cost of any special, direct or indirect consequential damages to anyone. RoadHog reserves the right to
make changes or improvements in the design or construction of any part without incurring the obligation to install
such changes on any previously delivered units.
Parts return policy
New and unused parts may be returned up to 12 months after purchase without a restock fee.
Returns within 13 to 18 months after purchase are subject to a 15% restock fee.
An RGA must be obtained from RoadHog before returning any stock.
Parts will be returned prepaid and shall have a packing list and all parts clearly marked, in good condition.
Claim Administration Procedures
1. RoadHog should be contacted as soon as possible regarding a warranty repair.
2. Always have the serial number of the unit available to give to the RoadHog representative.
3. If parts are needed, an RGA will be given at this time.
4. A purchase order number may be requested by RoadHog for any part that is categorized as non-warranty
and will be billed at normal dealer net prices.
NOTE: Major components ( i.e. engines, gearboxes, pumps, motors and valves ) are not to be disassembled when
performing possible warranty work without prior authorization of RoadHog personnel.
Unauthorized disassembly of these components will void any warranty.
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.
In the event RoadHog requests that parts be returned for warranty inspection, an RGA must be obtained and the
defective parts returned with the RGA number clearly marked on the boxes.
6. Return these parts via UPS ground to RoadHog for examination.
7. Labor will be credited at 75% of published dealer shop labor rate, unless otherwise negotiated with RoadHog.
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Mileage will be reimbursed at $ 1.00 per mile. Travel time is not reimbursed.
9. All claims must be submitted as soon as possible on a RoadHog claim form, with the internal dealer work
order attached.
10. Credit will be issued when warranty has been approved. All credits will be issued in credit memo form.
No cash payments will be made.
Warranty will not be allowed for failure due to the following: normal wear and tear, abuse or acci-
dent, excessive flow or pressure, modification of original equipment, improper service or
maintenance.
RoadHog does not warrant ground engaging parts (drum, teeth, and holders) against wear, un-
less the wear is found to have been caused by an engineering or manufacturing defect.
