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Always use the unit on a stable, level, hard surface such as a desk or table.
When cleaning the screen, unplug the power cord and apply a small amount of
non-abrasive cleanser, such as the following, to a soft, lint-free cloth and gently
wipe:
Water
Isopropyl alcohol
Petroleum benzene
Vinegar mixed with water at a concentration of no more than 10 percent
vinegar, for example, 1.5 tablespoons of vinegar per cup of water (100 ml
per liter)
Caution: Do not apply excessive pressure to the screen. Do not spray cleanser
directly on the screen. Also, do not use any cleanser that contains the following
agents: acetone, ethyl acetone, ethyl acid, ammonia, or methyl chloride.
When cleaning the rest of the unit, make sure the unit is unplugged. Use a lightly
dampened, soft, clean cloth with water or mild detergent.
Service and Support
You can contact Freedom Scientific Technical Support to receive technical
assistance. Before contacting Technical Support, it is recommended that you refer to
Troubleshooting
to try to resolve your problem quickly.
If you cannot resolve your issue, you can visit www.FreedomScientific.com. Choose
the Support link to search the Knowledge Base. The Knowledge Base contains
articles that address many common questions and technical issues concerning
Freedom Scientific products.
Note:
This device has no user serviceable components. Any unauthorized attempt to
service or replace internal components will void the product warranty.
To contact Freedom Scientific Technical Support by telephone, customers in the
United States can call (727) 803-8600, Monday through Friday, from 8:30 AM to 7:00
PM (Eastern Time).
Alternatively, you can receive support by e-mail. Send your questions and problems
to [email protected].
When you call, have your questions ready and be prepared to provide the following
information:
Product name
What you were doing when the problem occurred
How you tried to solve the problem
