Troubleshooting
Problem Solution
Water Freezing in the
Valve, Supply Line, or
Drink Area
Make sure the fountain is sealed from wind between the concrete platform and
bottom of unit
Make sure there are at least 10 animals drinking from only this fountain. (No other
source of water available.)
Make sure incoming water is at least 42
o
F
Make sure supply line is appropriately insulated:
Foam rubber insulation around supply line
Riser tube with supply line centered, and air space between riser tube
and supply line. Ritchie Thermal Tubes are recommended as they
have optimum inside and outside diameter to maximize insulation (see
part listing page 3)
Horizontal supply line is at least 1 foot below frost line
Turn valve rubber over and re-assemble
If the above conditions cannot be met, use supplemental heat as described on page
3
Low Water Flow
Check that valve inlet is not plugged or supply hose is not kinked.
Check system pressure from supply hose by installing a tee and pressure gauge in
front of the valve to check pressure drop when valve is open. A severe pressure
drop indicates a restriction or undersized supply system.
Check that shut off valves are fully open.
Ritchie Limited Warranty
E f f e c t i v e S e p t e m b e r 2 0 1 2
Ritchie Industries, Inc. warrants its products to
be free of defective materials and workmanship.
Defective part(s) will be repaired or replaced at the
option of Ritchie Industries.
This warranty
specifically excludes all labor and shipping
charges.
This warranty does not apply to any appearance
items, to any product whose exterior has been
damaged or defaced, to any product that has been
improperly installed, to any product subjected to
misuse, abnormal service or handling, and to any
products altered or repaired with other than original
equipment or manufacturer’s parts.
This warranty gives you specific legal rights,
and you may also have other rights which may vary
from state to state.
All warranty claims must be processed through
an Authorized Ritchie Dealer/ Distributor.
Proof of
purchase is required.
The period of warranty begins
at original date of purchase as follows:
Poly Units
Base, top and ball closures
10 year limited against manufacturing defect. 100% first five
years, then declining 20% per year for the remaining five years.
Stainless Steel Units
Stainless trough and stainless valve chamber frame:
Ten years against manufacturing defect or corrosion. 100% all
ten years.
Casing and cover:
10 year limited against manufacturing defect. 100% first year,
then declining 10% per year for the remaining nine years.
Component Parts
All component parts, such as floats, valves, heating elements:
One year from the date of purchase against manufacturing defect,
100%.
Hydrants
All component parts:
One year from the date of purchase against manufacturing defect,
100%.
Thrifty King Swine Instruction Manual
6
17 April, 2014
