Troubleshooting Steps
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Problem: How do I disable Media Sense in Windows Millennium?
Troubleshooting measures:
1.) Click
Start > Settings > Control Panel
.
2.) Double-click
Network
.
3.) Clic the copy of
TCP/IP
that is bound to the network adapter you want to configure. For example:
TCP/IP: Rio Connector.
4.) Click the
IP Address tab
and clear the
Detect connection to network media box
by clicking on
it.
5.) Click
OK
twice and
Restart
your computer.
Problem: How do I tell what IP Address the Rio Receiver is using?
Troubleshooting measures:
On the Rio Receiver:
1.) Go to the
Rio Receiver Menu
and select
About Receiver
.
2.) Press the
Volume/Select knob
to enter your selection.
The Rio Receiver software and license information will scroll by followed by the Server IP and the Local IP.
The Local IP is the IP Address fo the Rio Receiver.
On the music server:
1.) Double-click the
musical note
icon
in the system tray.
2.) Go to the
View
menu and select
Details
.
The hardware address and IP Address will be listed to the right of the Rio Receiver in the display window.
Problem: How do I verify the drivers for the Rio Connector, HPNA card
or Ethernet card were installed properly?
Troubleshooting measures:
1.) Click
Start > Settings > Control Panel
.
2.) Double-click
Network
.
3.) The following components should be present:
Rio Connector Card
TCP/IP > Rio Connector Card
NOTE: If you are not using the Rio Connector Card, substitute the name of the HPNA
or Ethernet card you are using. If the Rio Connector Card is the only adapter
installed in the Network Control Panel, TCP/IP will be listed by itself without a
link to the adapter.
4.) If there are duplicates of the components listed above, remove them both and reinstall the drivers.
5.) Click
Start > Settings > Control Panel
.
6.) Double-click
System
.
7.) Click
Device Manager
.
8.) Click the
+
symbol next to
Network Adapters
.
The Rio Connector Card, your third part HPNA card or your Ethernet card should be listed here.
