6� EXCLUSIONS
No warranties except those implied and that by law cannot be excluded are given by Rinnai in respect of
Goods supplied� Where it is lawful to do so, the liability of Rinnai for a breach of a condition or warranty is
limited to the repair or replacement of the Goods, the supply of equivalent Goods, the payment of the cost of
repairing or replacing the Goods or acquiring equivalent Goods as determined by Rinnai�
This Warranty does not apply if the Product is outside Australia or if the claim is wholly or partly attributable
to any:
(a) defect in installation of the Product or any failure to install, use, service, maintain and repair the Product,
in accordance with the Manual and all applicable Regulations;
(b) misuse of the Product including use of the Product for purposes other than its intended purpose, use
of the Product contrary to the Manufacturer’s Instructions, and use of the Product after it becomes
apparent that it requires service, maintenance or repair;
(c)
accidental damage from external sources including fire, theft and explosion;
(d) acts of God and damage or corrosion to the Product caused by environmental conditions including
excessive moisture, acid rain, airborne fallout, stones, salt, sand, hail, wind, storms, lightning, floods,
infestation by rodents or other vermin;
(e)
modification of the Product in a manner not authorised by Rinnai;
(f) incorporation of parts other than Rinnai parts or other parts authorised by Rinnai;
(g) normal wear and deterioration, having regard to the operating environment of the Product, including
discolouration;
(h) failure to respond in a timely manner to any malfunction of the Product;
(i) failure due to abuse or misuse, improper maintenance, failure to maintain or improper storage�
(j) failure or damage caused by alterations, service or repair work carried out by persons other than Rinnai
service persons or service agents�
(k) where it is found that there is no fault with the Product and the issue is related to the installation or is due
to the failure of electric or gas supplies�
(l) faults or substandard performance resulting from operation outside the manufacturer’s instructions will
not be covered under this warranty�
(m) parts not supplied by Rinnai� ie� power supply faults - power isolation, refrigeration piping - drain lines
etc�
7� DEFINITIONS
“Domestic Use”
means use of the Product for the climatic comfort of humans in:
(a) ordinary domestic residential premises, such as houses or apartments; and
(b) individual motel units, hotel rooms, caravans, mobile homes, and rooms in nursing homes, retirement
village complexes, schools and other care institutions and like accommodation�
“Commercial Use”
means any use of the Product for the climatic comfort of humans that is not Domestic
Use�
“Product”
means the Outdoor Radiant Heater manufactured by us and supplied with this Warranty in
Australia, and used exclusively in Australia�
Schedule 1 – Warranty Period
Rinnai Outdoor Radiant Heater Products
Parts and Labour
Domestic Use
3 years
Commercial Use
1 year
Rinnai 15
ORH OIM
WARRANTY