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2  TERMS OF WARRANTY

2�1 

Subject to the Terms of Warranty set out in this document, effective from the date of purchase by the Purchaser, 

the Product is warranted to be free from defects in materials & factory workmanship for the period set out in 

table below: 

Residential and Light Commercial

PRODUCT GROUPS

PARTS

LABOUR

Evaporative Coolers & Ducted Gas Heaters (excluding 

Compact Classic Series)

5 Years 

*Extended 4 

Years Option

 5 Years 

*Extended 4 

Years Option

Ducted Gas Heaters - Compact Classic Series

3 Years

 3 Years

Refrigerated Airconditioning Products

5 Years

5 Years

Ducted Gas Heaters - Heat Exchangers and Burners

 

Evaporative Coolers - Structural components only

10 Years

N/A

Portable Air conditioning

2 Years

N/A

Wi-Fi Devices

1 Year

1 Year

Other Applications

All Product Groups

2 Years

1 Year

After Market

Spare Parts

1 Year

N/A

*Extended Warranty Option

Up to 4 year extended warranty (in addition to the standard warranty period listed above) 

applies on selected products when you opt in to the Rinnai Service Advantage program. 

This program has terms and conditions, including the requirement for scheduled servicing 

of the product by Rinnai. 

 

To participate in the program you must register your product online at: www.rinnai.com.au/

support-resources/ warranty-registration/ within the first 12 months of the product being 

installed.

2�2 

Rinnai will determine in its sole discretion, which classification the Product fits into and the corresponding 

Warranty that shall apply.

2�3 

An Authorised  Service  Representative  will  repair  or  replace,  at  its  option,  the  Product  or  any  part  of  the 

Product that its examination shows to be defective. The repair or replacement shall be performed during 

Normal Business Hours by an Authorised Service Representative. Repair by persons other than an Authorised 

Service Representatives may void the Warranty.

2�4 

Alternatively to clause 2.3 above, Rinnai can at its discretion elect to pay you an amount equivalent to the cost 

of repairing or replacing the Product.

2�5 

If Rinnai provides you with either the replacement costs or replacement product, ownership of the original 

Product shall immediately transfer to Rinnai.

2�6 

Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an 

Authorised Service Representative to inspect the Product. Rinnai is not responsible for:

a)  costs for tradespeople engaged by you that are not Rinnai Authorised Service Representatives.
b)  any costs, including call out costs for a Rinnai Authorised Service Representatives, associated with a 

Product which is determined upon inspection not to be covered by this warranty.

2�7 

Rinnai will reimburse any reasonable costs associated with making a legitimate warranty claim against Rinnai 

which are not otherwise specified above.

2�8 

The Warranty of the Product requires that, in addition to all other conditions, the Purchaser conducts regular 

and/or preventative maintenance as may be specified by the Operating/Installation Instructions or otherwise 

directed  by  Rinnai  and  required  by  the  level  of  usage  and  the  usage  environment,  including  the  use  of 

correct and uncontaminated refrigerants and lubricants. Refrigeration, plumbing and electrical works must be 

undertaken by licensed personnel.

2�9 

Where a Product or failed component is replaced under warranty, the time remaining on the original Product 

warranty period will continue to apply and the replacement product or part will be subject to the original 

warranty period only.

WARRANTY

Rinnai 19 

Split AC OM

Содержание HINRP20M

Страница 1: ...r Conditioner Operation Manual Models System Indoor Outdoor HSNRP26 HINRP26M HONRP26 HSNRP35 HINRP35M HONRP35 HSNRP50 HINRP50M HONRP50 HSNRP60 HINRP60M HONRP60 HSNRP70 HINRP70M HONRP70 HSNRP80 HINRP80 HONRP80 Ref Only HINRP20M Matching Multi System Only ...

Страница 2: ...rrent AS NZS 3000 AS NZS 5141 AS NZS 5149 Local Regulations and Municipal Building Codes including local OH S requirements This appliance must be installed maintained and removed only by an Authorised Person For continued safety of this appliance it must be installed and maintained in accordance with the manufacturer s instructions ...

Страница 3: ...erature 8 Basic Operation 8 General Maintenance 11 Care Maintenance 11 Cleaning Your Indoor Unit 11 Cleaning Your Air Filter 11 Troubleshooting 13 Common Issues 13 Installation Record Installer Details 16 Installation Record System Details 16 Customer Care Program 16 Service Maintenance Schedule Non Ducted Air Conditioning Systems 17 Warranty 18 Contacts 24 ...

Страница 4: ...pening or unpacking this appliance Failure to do so may result in serious injury or product failure DO NOT modify the electrical wiring of this appliance If the control power wiring is damaged or deteriorated then it must be replaced by an authorised person Failure to do so may result in electric shock fire serious injury or product failure DO NOT install the air conditioner on an unstable or non ...

Страница 5: ...re operation Further information is available in the OPERATING INSTRUCTIONS INSTALLATION MANUAL and the like Certain levels of refrigerant require minimum room sizes Please ensure that these minimum room sizes are adhered to for standard installations up to 10m pipe length If larger refrigerant charges than standard are used then please consult AS NZS 60335 2 40 to determine the safe minimum floor...

Страница 6: ...the appliance off isolate the power supply and contact a service agent DO NOT operate the appliance if it has been submerged into water due to flooding contact a service agent Failure to do so may result in electric shock fire serious injury or product failure This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experi...

Страница 7: ...r On Back of Main Filter Some Units Louver Front Panel when Active Clean feature is turned on For Inverter split type fresh defrost run timer Display window Displays temperature operation feature and error codes for 3 seconds when FRESH SWING TURBO ECO or SILENCE feature is turned on when Fresh feature is activated some units for 3 seconds when TIMER OFF is set FRESH SWING TURBO ECO or SILENCE fea...

Страница 8: ... C 5 F 75 F 0 C 50 C 32 F 122 F 0 C 52 C 32 F 126 F For special tropical models 0 C 52 C 32 F 126 F For special tropical models 15 C 50 C 5 F 122 F For models with low temp cooling systems To further optimize the performance of your unit do the following Keep doors and windows closed Limit energy usage by using TIMER ON and TIMER OFF functions Do not block air inlets or outlets Regularly inspect a...

Страница 9: ...vice access replacement maintenance operations must be carried out by professional staff Set temperature 1hr 1hr Keep running SLEEP Operation Saving energy during sleep Heat mode 1 C 2 F per hour for the first two hours Cool mode 1 C 2 F per hour for the first two hours A guide on using the infrared remote is not included in this literature package Not all the functions are available for the air c...

Страница 10: ... air flow To operate your unit manually 1 Open the front panel of the indoor unit 2 Locate the MANUAL CONTROL button on the right hand side of the unit 3 Press the MANUAL CONTROL button one time to activate FORCED AUTO mode 4 Press the MANUAL CONTROL button again to activate FORCED COOLING mode 5 Press the MANUAL CONTROL button a third time to turn the unit off 6 Close the front panel CAUTION The ...

Страница 11: ... soft dry cloth to wipe the unit clean If the unit is especially dirty you can use a cloth soaked in warm water to wipe it clean Do not use chemicals or chemically treated cloths to clean the unit Do not use benzene paint thinner polishing powder or other solvents to clean the unit They can cause the plastic surface to crack or deform Do not use water hotter than 40 C 104 F to clean the front pane...

Страница 12: ...Use If you plan not to use your air conditioner for an extended period of time do the following Clean all filters Turn on FAN function until unit dries out completely Turn off the unit and disconnect the power Remove batteries from remote control Maintenance Pre Season Inspection After long periods of non use or before periods of frequent use do the following Check for damaged wires Clean all filt...

Страница 13: ...ubleshooting Troubleshooting The unit changes from COOL HEAT mode to FAN mode The indoor unit makes noises A rushing air sound may occur when the louver resets its position A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit s plastic parts Both the indoor unit and outdoor unit make noises Low hissing sound during operation This is normal an...

Страница 14: ...rest customer service center Provide them with a detailed description of the unit malfunction as well as your model number Troubleshooting Troubleshooting When troubles occur please check the following points before contacting a repair company Problem Possible Causes Solution Poor Cooling Performance Temperature setting may be higher than ambient room temperature Lower the temperature setting The ...

Страница 15: ...or heating performance The outdoor temperature is extremely low Use auxiliary heating device Cold air is entering through doors and windows Make sure that all doors and windows are closed during use Low refrigerant due to leak or long term use Check for leaks re seal if necessary and top off refrigerant Indicator lamps continue flashing The unit may stop operation or continue to run safely If the ...

Страница 16: ..._______ Serial Number Outdoor Unit ________________________________________________________________ Installation Address ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ CUSTOMER CARE PROGRAM Please ensure you register your product warranty on line at ri...

Страница 17: ...Louver operation Remote operation Sequence of operation Return Air Temp Cooling Heating o C o C o C o C o C o C Outlet Air Temp Cooling Heating o C o C o C o C o C o C Outdoor unit Liquid line pressure kPa kPa kPa kPa kPa kPa Outdoor unit Suction line pressure kPa kPa kPa kPa kPa kPa Airflow through system Refrigerant pipework Safety tray Wall mounting CONSUMABLES Capacitors Filters Batteries If a...

Страница 18: ...s Hours means 8 30am to 5 00pm Monday to Friday excluding public holidays 7 Operating Installation Instructions means the user manual or other documentation which provides detailed instructions on the proper operation and maintenance of the Product 8 Other Applications means any Product used for purposes other than Residential Light Commercial Applications OtherApplications may include but are not...

Страница 19: ...t shall be performed during Normal Business Hours by anAuthorised Service Representative Repair by persons other than anAuthorised Service Representatives may void the Warranty 2 4 Alternatively to clause 2 3 above Rinnai can at its discretion elect to pay you an amount equivalent to the cost of repairing or replacing the Product 2 5 If Rinnai provides you with either the replacement costs or repl...

Страница 20: ...to faulty or poor external electrical wiring incorrect or faulty power supply voltage fluctuations over voltage transients or electromagnetic interference inadequate or faulty gas drainage services or water services including water pressure and non potable water d damage problems or failure caused by acts of God fire wind lightning flood storm hail storm fallout vandalism earthquake war civil insu...

Страница 21: ...elevant freight charges in transit insurance expenses or travelling costs without written authorisation from Rinnai Rinnai will not reimburse the Purchaser for such costs 6 3 The Purchaser must pay all costs and expenses in respect of a any service call out fee if the Product is not accessible for service b making the Product accessible for service for example restricted access or working at heigh...

Страница 22: ...Rinnai 22 Split AC OM NOTES ...

Страница 23: ...Rinnai 23 Split AC OM NOTES ...

Страница 24: ...call higher from mobile or public phones For further information visit www rinnai com au or email enquiry rinnai com au Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance If your appliance requires service please call our National Help Line Rinnai recommends that this appliance be serviced every 3 years W...

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