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Rinnai 14 

Split AC OM

 Page 14

Issue

Possible Causes

The outdoor unit
makes noises 

The unit will make different sounds based on its current operating mode. 

Dust is emitted from 
either the indoor or 
outdoor unit   

The unit may accumulate dust during extended periods of non-use, which will be 
emitted when the unit is turned on. This can be mitigated by covering the unit during 
long periods of inactivity.   

The unit emits a
bad odor 

The unit may absorb odors from the environment (such as furniture, cooking, 
cigarettes, etc.) which will be emitted during operations.  

The unit’s filters have become moldy and should be cleaned.

The fan of the outdoor 
unit does not operate  

During operation, the fan speed is controlled to optimize product operation. 

Operation is erratic,
unpredictable, or 
unit is unresponsive    

Interference from cell phone towers and remote boosters may cause the unit to 
malfunction. 
In this case, try the following:

• 

Disconnect the power, then reconnect.

• 

Press ON/OFF button on remote control to restart operation.

NOTE:

 If problem persists, contact a local dealer or your nearest customer service center. Provide 
them with a detailed description of the unit malfunction as well as your model number.

 

Tr

oubleshooting

Troubleshooting

When troubles occur, please check the following points before contacting a repair company.

Problem

Possible Causes

Solution

Poor Cooling
Performance 

Temperature setting may be higher 
than ambient room temperature  

Lower the temperature setting

The heat exchanger on the indoor 
or outdoor unit is dirty  

Clean the affected heat exchanger

The air filter is dirty

Remove the filter and clean it according to 
instructions 

The air inlet or outlet of either 
unit is blocked 

Turn the unit off, remove the obstruction 
and turn it back on 

Doors and windows are open 

Make sure that all doors and windows are 
closed while operating the unit  

Excessive heat is generated
by sunlight 

Close windows and curtains during periods 
of high heat or bright sunshine  

Too many sources of heat in the 
room (people, computers, 
electronics, etc.)   

Reduce amount of heat sources

Low refrigerant due to leak
or long-term use 

Check for leaks, re-seal if necessary and 
top off refrigerant 

SILENCE function is activated
(optional function) 

SILENCE function can lower product 
performance by reducing operating 
frequency. Turn off SILENCE function.   

TROUBLESHOOTING

Содержание HINRP20M

Страница 1: ...r Conditioner Operation Manual Models System Indoor Outdoor HSNRP26 HINRP26M HONRP26 HSNRP35 HINRP35M HONRP35 HSNRP50 HINRP50M HONRP50 HSNRP60 HINRP60M HONRP60 HSNRP70 HINRP70M HONRP70 HSNRP80 HINRP80 HONRP80 Ref Only HINRP20M Matching Multi System Only ...

Страница 2: ...rrent AS NZS 3000 AS NZS 5141 AS NZS 5149 Local Regulations and Municipal Building Codes including local OH S requirements This appliance must be installed maintained and removed only by an Authorised Person For continued safety of this appliance it must be installed and maintained in accordance with the manufacturer s instructions ...

Страница 3: ...erature 8 Basic Operation 8 General Maintenance 11 Care Maintenance 11 Cleaning Your Indoor Unit 11 Cleaning Your Air Filter 11 Troubleshooting 13 Common Issues 13 Installation Record Installer Details 16 Installation Record System Details 16 Customer Care Program 16 Service Maintenance Schedule Non Ducted Air Conditioning Systems 17 Warranty 18 Contacts 24 ...

Страница 4: ...pening or unpacking this appliance Failure to do so may result in serious injury or product failure DO NOT modify the electrical wiring of this appliance If the control power wiring is damaged or deteriorated then it must be replaced by an authorised person Failure to do so may result in electric shock fire serious injury or product failure DO NOT install the air conditioner on an unstable or non ...

Страница 5: ...re operation Further information is available in the OPERATING INSTRUCTIONS INSTALLATION MANUAL and the like Certain levels of refrigerant require minimum room sizes Please ensure that these minimum room sizes are adhered to for standard installations up to 10m pipe length If larger refrigerant charges than standard are used then please consult AS NZS 60335 2 40 to determine the safe minimum floor...

Страница 6: ...the appliance off isolate the power supply and contact a service agent DO NOT operate the appliance if it has been submerged into water due to flooding contact a service agent Failure to do so may result in electric shock fire serious injury or product failure This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experi...

Страница 7: ...r On Back of Main Filter Some Units Louver Front Panel when Active Clean feature is turned on For Inverter split type fresh defrost run timer Display window Displays temperature operation feature and error codes for 3 seconds when FRESH SWING TURBO ECO or SILENCE feature is turned on when Fresh feature is activated some units for 3 seconds when TIMER OFF is set FRESH SWING TURBO ECO or SILENCE fea...

Страница 8: ... C 5 F 75 F 0 C 50 C 32 F 122 F 0 C 52 C 32 F 126 F For special tropical models 0 C 52 C 32 F 126 F For special tropical models 15 C 50 C 5 F 122 F For models with low temp cooling systems To further optimize the performance of your unit do the following Keep doors and windows closed Limit energy usage by using TIMER ON and TIMER OFF functions Do not block air inlets or outlets Regularly inspect a...

Страница 9: ...vice access replacement maintenance operations must be carried out by professional staff Set temperature 1hr 1hr Keep running SLEEP Operation Saving energy during sleep Heat mode 1 C 2 F per hour for the first two hours Cool mode 1 C 2 F per hour for the first two hours A guide on using the infrared remote is not included in this literature package Not all the functions are available for the air c...

Страница 10: ... air flow To operate your unit manually 1 Open the front panel of the indoor unit 2 Locate the MANUAL CONTROL button on the right hand side of the unit 3 Press the MANUAL CONTROL button one time to activate FORCED AUTO mode 4 Press the MANUAL CONTROL button again to activate FORCED COOLING mode 5 Press the MANUAL CONTROL button a third time to turn the unit off 6 Close the front panel CAUTION The ...

Страница 11: ... soft dry cloth to wipe the unit clean If the unit is especially dirty you can use a cloth soaked in warm water to wipe it clean Do not use chemicals or chemically treated cloths to clean the unit Do not use benzene paint thinner polishing powder or other solvents to clean the unit They can cause the plastic surface to crack or deform Do not use water hotter than 40 C 104 F to clean the front pane...

Страница 12: ...Use If you plan not to use your air conditioner for an extended period of time do the following Clean all filters Turn on FAN function until unit dries out completely Turn off the unit and disconnect the power Remove batteries from remote control Maintenance Pre Season Inspection After long periods of non use or before periods of frequent use do the following Check for damaged wires Clean all filt...

Страница 13: ...ubleshooting Troubleshooting The unit changes from COOL HEAT mode to FAN mode The indoor unit makes noises A rushing air sound may occur when the louver resets its position A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit s plastic parts Both the indoor unit and outdoor unit make noises Low hissing sound during operation This is normal an...

Страница 14: ...rest customer service center Provide them with a detailed description of the unit malfunction as well as your model number Troubleshooting Troubleshooting When troubles occur please check the following points before contacting a repair company Problem Possible Causes Solution Poor Cooling Performance Temperature setting may be higher than ambient room temperature Lower the temperature setting The ...

Страница 15: ...or heating performance The outdoor temperature is extremely low Use auxiliary heating device Cold air is entering through doors and windows Make sure that all doors and windows are closed during use Low refrigerant due to leak or long term use Check for leaks re seal if necessary and top off refrigerant Indicator lamps continue flashing The unit may stop operation or continue to run safely If the ...

Страница 16: ..._______ Serial Number Outdoor Unit ________________________________________________________________ Installation Address ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ CUSTOMER CARE PROGRAM Please ensure you register your product warranty on line at ri...

Страница 17: ...Louver operation Remote operation Sequence of operation Return Air Temp Cooling Heating o C o C o C o C o C o C Outlet Air Temp Cooling Heating o C o C o C o C o C o C Outdoor unit Liquid line pressure kPa kPa kPa kPa kPa kPa Outdoor unit Suction line pressure kPa kPa kPa kPa kPa kPa Airflow through system Refrigerant pipework Safety tray Wall mounting CONSUMABLES Capacitors Filters Batteries If a...

Страница 18: ...s Hours means 8 30am to 5 00pm Monday to Friday excluding public holidays 7 Operating Installation Instructions means the user manual or other documentation which provides detailed instructions on the proper operation and maintenance of the Product 8 Other Applications means any Product used for purposes other than Residential Light Commercial Applications OtherApplications may include but are not...

Страница 19: ...t shall be performed during Normal Business Hours by anAuthorised Service Representative Repair by persons other than anAuthorised Service Representatives may void the Warranty 2 4 Alternatively to clause 2 3 above Rinnai can at its discretion elect to pay you an amount equivalent to the cost of repairing or replacing the Product 2 5 If Rinnai provides you with either the replacement costs or repl...

Страница 20: ...to faulty or poor external electrical wiring incorrect or faulty power supply voltage fluctuations over voltage transients or electromagnetic interference inadequate or faulty gas drainage services or water services including water pressure and non potable water d damage problems or failure caused by acts of God fire wind lightning flood storm hail storm fallout vandalism earthquake war civil insu...

Страница 21: ...elevant freight charges in transit insurance expenses or travelling costs without written authorisation from Rinnai Rinnai will not reimburse the Purchaser for such costs 6 3 The Purchaser must pay all costs and expenses in respect of a any service call out fee if the Product is not accessible for service b making the Product accessible for service for example restricted access or working at heigh...

Страница 22: ...Rinnai 22 Split AC OM NOTES ...

Страница 23: ...Rinnai 23 Split AC OM NOTES ...

Страница 24: ...call higher from mobile or public phones For further information visit www rinnai com au or email enquiry rinnai com au Rinnai has a Service and Spare Parts network with personnel who are fully trained and equipped to give the best service on your Rinnai appliance If your appliance requires service please call our National Help Line Rinnai recommends that this appliance be serviced every 3 years W...

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