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How to make a warranty claim:
If you wish to make a warranty claim in respect of any Portable Product, please return it to the place of
purchase, or if that is not possible, contact Rinnai to enquire about alternative arrangements.
If you wish to make a warranty claim in respect of any fixed Product, please contact Rinnai on the details
set out below to make arrangements for an Authorised Service Representative to inspect the product.
As per clause 2.6 of the Terms and Conditions of Warranty, purchasers are responsible for the costs of
any repair and/or call out fee where, on inspection, the alleged defect is found by Rinnai's Authorised
Service Representative not to be covered by this warranty or any statutory consumer guarantee
applicable to the Product.
The Terms and Conditions of Warranty contain important information about your rights and obligations
under this warranty. Please read them fully and carefully before making a claim.
National Help Line:
Phone 1300 555 545*
Fax: 1300 555 655*
*Cost of a local call higher from mobile or public phones.
Email: enquiry@rinnai.com.au
For further information visit: www.rinnai.com.au