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3.3
An Authorised Service Representative will repair or replace, at its option, the Product or any part of the Product
that its examination shows to be defective. The repair or replacement shall be performed during Normal
Business Hours by an Authorised Service Representative. Repair by persons other than an Authorised Service
Representatives may void the Warranty.
3.4
Alternatively to clause 2.3 above, Rinnai can at its discretion elect to pay you an amount equivalent to the cost
of repairing or replacing the Product.
3.5
If Rinnai provides you with either the replacement costs or replacement product, ownership of the original
Product shall immediately transfer to Rinnai.
3.6
Rinnai is responsible for reasonable costs associated with legitimate warranty claims, including call-out of an
Authorised Service Representative to inspect the Product. Rinnai is not responsible for:
a) costs for tradespeople engaged by you that are not Rinnai Authorised Service Representatives.
b) any costs, including call out costs for a Rinnai Authorised Service Representatives, associated with a Product
which is determined upon inspection not to be covered by this warranty.
3.7
Rinnai will reimburse any reasonable costs associated with making a legitimate warranty claim against Rinnai
which are not otherwise specified above.
3.8
The Warranty of the Product requires that, in addition to all other conditions, the Purchaser conducts regular
and/or preventative maintenance as may be specified by the Operating/Installation Instructions or otherwise
directed by Rinnai and required by the level of usage and the usage environment, including the use of correct
and uncontaminated refrigerants and lubricants. Refrigeration, plumbing and electrical works must be
undertaken by licensed personnel.
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