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3 Terms of Warranty
3.1 Subject to the Terms of Warranty set out in this document, effective from the date of purchase by the Purchaser, the
Product is warranted to be free from defects in materials & factory workmanship for the period set out in table
below:
Residential & Light
Commercial
PRODUCT GROUPS PARTS LABOUR
Evaporative Coolers & Ducted Gas Heaters
(excluding Compact Classic Series) 5 Years
*Extended 4 Years Option
5 Years
*Extended 4 Years Option
Ducted Gas Heaters - Compact Classic Series 3 Years 3 Years
Refrigerated Airconditioning Products 5 Years 5 Years
Ducted Gas Heaters - Heat Exchangers & Burners
Evaporative Coolers - Structural components only
10 Years N/A
Portable Airconditioning 2 Years N/A
Other Applications All Product Groups
1 Year 1 Year
After Market
Spare Parts
1 Year N/A
*Extended Warranty
Option
Up to 4 year extended warranty (in addition to the standard warranty period listed above) applies on selected
products when you opt in to the Rinnai Service Advantage program. This program has terms and conditions,
including the requirement for scheduled servicing of the product by Rinnai.
To participate in the program you must register your product online at:
www.rinnai.com.au/support-resources/
warranty-registration/ within the first 12 months of the product being installed.
3.2 Rinnai will determine in its sole discretion, which classification the Product fits into and the corresponding
Warranty that shall apply.